Nando's UK Reviews | Glassdoor.co.uk

Nando's UK Reviews

Updated 25 April 2019
474 reviews

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Pros
  • "Free food with every single shift" (in 72 reviews)

  • "Free meal up to 10 pounds after each shift;" (in 55 reviews)

Cons
  • "Long hours they had rotirng at times" (in 48 reviews)

  • "The only thing I do struggle with is work/life balance" (in 11 reviews)

More Pros and Cons

  1. "Nando's Westfield White City London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nandoca Employee and Buddy Trainer in London, England
    Former Employee - Nandoca Employee and Buddy Trainer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nando's UK full-time (Less than a year)

    Pros

    Enjoyable and enthusiastic environment.
    Learning new things everyday.
    Ability to progress in the company.
    Great support network.
    Training.
    Training staff gives a sense of confidence, responsibility and needed.
    Given the responsibility and trust to perform tasks by management.

    Cons

    Sometimes unable to take holidays during summer, Easter and Christmas due to high volumes of customers (busy times of year).


  2. "Leading restaurant chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England
    Current Employee - Assistant Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Great place to work if you are seeking a work place that provides a lot of development courses or workshops.
    Pays fairly
    2 days off per week
    Sabbatical leave (paid) every 5 years of service
    28 days holiday not including your 2 days off

    Cons

    Dealing with very difficult customers

  3. "Nandoca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nando's UK part-time

    Pros

    Get payed weekly , family days out

    Cons

    Can be bias sometimes , depending on the manager


  4. "Good Place - Bad Pay - Central Support dont support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Nando's UK full-time

    Pros

    Fun
    Great work - life balance
    Family environment

    Cons

    Base pay isnt great and bonuses dont get good until General manager level
    Historically set targets that are TOO difficult meaning often going through years with no bonus at all.
    Central support team have a great time often too much of a good time to support the staff in the restaurants.

    Nando's UK Response

    7 Mar 2019 – Nando's UK

    Hey, thanks for your review. We'll be happy to look into your feedback further, if you drop an email with more detail to HRsupport@nandos.co.uk.


  5. "From cashier to supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Manchester, England
    Current Employee - Supervisor in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nando's UK full-time (More than 3 years)

    Pros

    The people are possibly the biggest perk of this job. You create lasting friendships with the people you work with.
    Benefits of the job include paid break and a free meal every shift. Between 3/4 regional parties with free drinks and travel for all staff
    Management wise, you can get up to £4000 bonus depending on restaurant performance, as well as trips abroad sometimes.
    If you're a 'nandos' person you can work your way up quite easily, but the more people you know the better.

    Cons

    It always seems unorganised... the same problems are still happening 3 years later. Understaffed on shift as the budgets won't allow for more staff. Long hours, a 12 hour shift is not unusual, and usually get out at 2:30 AM on a friday/saturday due to all the cleaning at the end of the shift.
    At times it can feel a little 'clique-y', in order to progress there must be a position available, so it depends who knows who at times...

    Advice to Management

    In terms of general manager in the restaurant, spend more time with your staff and management team.
    In terms of regional manager, really spend more time in your restaurants! Some staff don't know who their regional manager is.

    Nando's UK Response

    7 Mar 2019 – Nando's UK

    Morning, many thanks for your comments. Great to hear how you've progressed with us but we'd like to help further in terms of the Cons you mentioned - if you can drop an email to... More


  6. "night cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Cleaner in London, England
    Current Employee - Night Cleaner in London, England
    Recommends

    I have been working at Nando's UK part-time (Less than a year)

    Pros

    very nice people, easy going

    Cons

    hard work, very hard work (deep cleaning), not enough hours allocated to finish task (properly)

    Nando's UK Response

    7 Mar 2019 – Nando's UK

    Morning, thanks for your comments. We'll be happy to look into your feedback further, if you drop an email to HRsupport@nandos.co.uk with more detail.


  7. "Waiter in Nandos for 2 years"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nando's UK full-time

    Pros

    The staff is very friendly and respectful

    Cons

    It is a really busy place to work

  8. "Nandoca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buddy Trainer in Manchester, England
    Former Employee - Buddy Trainer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nando's UK part-time (More than 3 years)

    Pros

    genuinely care about their staff
    lots of staff team building activities
    made to feel like a family

    Cons

    Tough working hours- not sociable or family friendly
    fast labour turnover- makes your job harder as always working with lower trained staff

    Advice to Management

    Think about your staff's personal life as well as work life and try to allow at least one weekend a month off for staff.

    Nando's UK Response

    13 Feb 2019 – Nando's UK

    Morning, thanks for your review. You're welcome to email HRsupport@nandos.co.uk about your time in the Nando's family, if you'd like us to look into any of your comments further.


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nando's UK full-time

    Pros

    Great place to work, amazing support from everyone, good progression

    Cons

    Inconsistent standards in different restaurants

    Advice to Management

    Follow procedures

    Nando's UK Response

    13 Feb 2019 – Nando's UK

    Hey, thanks for your review. Pleased to hear you're generally enjoying your time in the Nando's family, but you're welcome to email us at HRsupport@nandos.co.uk if you'd like us to look into your... More


  10. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nando's UK full-time

    Pros

    Free food, the people staff nights out

    Cons

    Busy shifts, pressure, horrible customers!