NatWest Group Reviews

Updated 17 Jun 2021

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Found 5,759 of over 6K reviews

3.9
80%
Recommend to a Friend
94%
Approve of CEO
NatWest Group CEO Alison Rose
Alison Rose
651 Ratings
Pros
  • "work life balance is always considered(in 1496 reviews)

  • "Balance work life, Good working environment with development opportunities(in 319 reviews)

  • Cons
  • "Slow growth rate of the organisation(in 80 reviews)

  • "work life balance is a bit of an issue(in 77 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      gh

      11 Jun 2021 - Customer Service Representative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Environment was healthy and people were supportive

      Cons

      Comfortable life for the employee

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    2. 5.0
      Current Employee, more than 1 year

      Great training programme

      9 Jun 2021 - Service Desk Analyst in Kegworth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      6 week paid induction programme, working from home ability, really good support from colleagues and leaders, ability to develop in the role and also look at working up into different roles within the department

      Cons

      It's busy but then that makes your day go quicker!

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      1 person found this review helpful
    3. 4.0
      Current Employee, more than 5 years

      A good place to work

      7 May 2021 - Performance and Business Analyst in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Focus on wellbeing good during pandemic and seems to be ongoing - Focus on leading with purpose and supporting communities. This seems to be led from the top and there is a good culture shift since I joined - Good pay and clear pay structure - Good opportunities for progression for proactive members of staff - Good training opportunities - Every manager I've dealt with is well trained and supportive

      Cons

      - Some information/processes can be siloed within teams which leads to lack of awareness/collaboration at times. It can also lead to multiple people doing very similar activities and a disconnect between these.

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    4. 2.0
      Former Employee, more than 1 year

      Poor Leadership

      14 Jun 2021 - Contact Centre Manager in Southend-on-Sea, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people are ok

      Cons

      About 5 years behind the industry. Technology is awful and customers suffer as a result. Old values and ways of leadership bring the worst out of people. Rule with an iron fist approach. Little and no support. Most people move on or leave the department.

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    5. 4.0
      Current Employee

      Good

      15 Jun 2021 - Manager, Business Analyst in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A nice company to work for.

      Cons

      Ever changing strategies can be frustrating

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    6. 4.0
      Current Employee, more than 5 years

      It all depends

      29 May 2021 - Technical Lead in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Teams are close and work efficiently. - Stress is relatively low once you get used to the change lifecycles. - Organisation as a unit is moving towards new tech and thus, opportunities present themselves.

      Cons

      - Some teams are drowning in legacy technology, with quite common performance issues and thus, incidents. - Governance processes are overcomplicated and take around 50% of your time. - Higher management often has unrealistic deadlines with constant pushing.

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    7. 4.0
      Current Employee, more than 3 years

      Great place to work

      5 Jun 2021 - Strategy Manager in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, understanding, great if you want to work part-time for whatever reason, good benefits and pay

      Cons

      Hard to achieve work life balance, expected to do outstanding work a lot and it takes a toll

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    8. 4.0
      Current Employee, more than 8 years

      Overall good employer

      10 Jun 2021 - Client Manager in Reading, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The business allow you to have a good work life balance with flexible working

      Cons

      The business/management can be slow to process change

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    9. 5.0
      Current Employee

      Great Team Environment

      10 Jun 2021 - Personal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team environment Ability to grow your career

      Cons

      Under staffed a lot of “dunkirk” spirit expected

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    10. 4.0
      Current Employee

      great training and work life balance

      9 Jun 2021 - Journey Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice team, great work and life balance

      Cons

      things are done slow there as it is a huge organisation

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    Viewing 1 - 10 of 5,759 Reviews

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