National Grid (UK) Reviews | Glassdoor.co.uk

National Grid (UK) Reviews

Updated 12 June 2018
202 reviews

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3.4
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National Grid (UK) Chief Executive John Pettigrew
John Pettigrew
48 Ratings

202 Employee Reviews

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Pros
  • "A real work life balance place to work" (in 34 reviews)

  • "The company is good , work environment is nice and salary is average" (in 17 reviews)

Cons
  • "red tape and decisions made by committees" (in 8 reviews)

  • "Poor management, mates of mates get on, poor employees rewarded with VR and payoff" (in 7 reviews)

More Pros and Cons

  1. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good people around you who will support you develop and pick you up when you make a mistake

    Cons

    You dont get involved in too much technical work


  2. "Programme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warwick, West Midlands, England
    Current Employee - Anonymous Employee in Warwick, West Midlands, England
    Recommends
    Neutral Outlook

    I have been working at National Grid (UK) full-time (More than 3 years)

    Pros

    Location is great for me

    Cons

    Big company so processes can be lengthy

  3. Helpful (1)

    "CHANGING FOR THE BETTER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at National Grid (UK) full-time (More than 10 years)

    Pros

    Great pay, good office, lots of genuinely nice helpful people, still tries to do the right thing

    Cons

    As a monopoly it should strive to do whats best for the end consumer, but new management etc genuinely seem to care about what's best for National Grid and themselves a lot more. Hard to get culture back. Performance management encourages selfishness and showing. Lower management are so keen to impress and be turned into robots that they turn into yes people and do not act as interface between management and staff. Lack of engineers means have to employ and promote very average people and pay them lots. Managers do not need to be engineers if you have the right staff below you. Its going through big change and costs cuts. Parking and travel could become a nightmare with new housing around office

    Advice to Management

    Be careful about maintaining reputation for being impartial and doing the right thing as real SO/TO separation will happen sooner rather than later if chase that extra revenue too much. Real imbalance between different work areas and amount of work done.


  4. "Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at National Grid (UK) full-time

    Pros

    Varied role. Opportunity to be involved in different things. Average pay and benefits

    Cons

    Continuous change and lack of communication and slow change process

    Advice to Management

    Have solid business plans and deliver to these


  5. "Great benefits and people, frustrating work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solihull, England
    Current Employee - Anonymous Employee in Solihull, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at National Grid (UK) full-time (More than 5 years)

    Pros

    Good salary, great benefits, flexible working arrangements, many great people, delivers products/services of national importance.

    Cons

    Excessive red-tape, bureaucracy and politics, antiquated IT, business resistant to change, overall quite a frustrating place to work.

    Advice to Management

    Implement efficient ways of working, move with the times and look for ideas outside of the company.


  6. "Great company slowly emerging from its public sector past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Grid (UK) full-time (Less than a year)

    Pros

    Salary and flexible benefits i.e. not an issue to WFH when needed
    Lovely people - staff among the nicest ever worked with
    Fantastic work life balance
    Real recognition for your contribution - never worked somewhere where people really seem to value and give you credit for your work

    Cons

    People working in silos mean lack of co-ordination and regularly find out about stuff being done elsewhere that impacts your business unit last minute. Also planning long-term can be an issue compared to other companies have worked for.
    VERY slow-moving for a FTSE company, there are a lot of people who have been here for decades since it was a public sector company so standards and ways of working can be stuck in a bureaucratic time warp. Things that you would expect to see up and running in weeks elsewhere can take months here.


  7. Helpful (1)

    "National Grid Get Rid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Grid (UK) full-time

    Pros

    - Decent terms and conditions
    - Expenses fully paid, generous hotel allowances and mileage
    - Share incentive plan
    - Good training centre and facilities
    - Nice on site work culture

    Cons

    - Sold off from National Grid (Gas Distribution) against our will to a scarily greedy group of investors.
    - Poorly managed sell off by National Grid, the only thought was about shareholders and not the staff.
    - Unfortunately it doesn't look good going forward for some NG UK workers, especially on the gas side. Likely that maintenance will be contracted out, very disappointing for staff if so.
    - Too many graduate types making the wrong decisions

    Advice to Management

    - Stop selling UK assets - you should of embraced the future with Gas distribution by investing heavily in renewable gas.
    - Respect your operations staff and listen.

  8. Helpful (3)

    "The company is a joke, they're ripping their 'have to pay' customers off all for a cheap penny."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Warwick, West Midlands, England
    Former Employee - Engineer in Warwick, West Midlands, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at National Grid (UK) full-time (More than 8 years)

    Pros

    Its good if you're a woman, as National Grid currently have a Hitler-esk style of employment based on sex solely. Its also good if you're trying to get a job in the UK from outside the EU as National Grid love giving jobs away to foreign people largely at the expense of developing countries who need their engineers.

    National Grid justify both of these actions; Firstly employing based on sex alone is apparently 'politically correct'. That is the opinion of some of the inept that have been promoted by sex alone management in the company. Secondly the company can save some pennies and not train British staff by pilfering desperate third world 'engineers' from around the world (from where they're needed). This also helps to keep wages low that the NG CEO 'Mr unwantednand overpaid' on 4 million a year fantasises about at night; as he probably also does with other immoral things.

    Cons

    The apparent 'political correctness' this 'private' company believes it has. People of the UK and US have no choice but to pay into the coffers of some of the least talented and corrupt people in the country.

    If you do work for the company, unless you're promoted through 'political correctness' or saving some pennies via the 'pilfering of cheap labour'. You will likely have a 'lifer' as your boss who's in their position through time served and primarily you simply a cog in a monopoly money making machine.

    I'd go as far to say that subject to capitalism's ultimate glory of profiting from the profits of weapons that kill innocent people around the world (think Yemen etc.). Seeing a company like this that simply feeds from people who have no choice but to pay in is up there with some of Capitalism's worst crimes. To put more simply, if the public had a vote on the energy industry this private company would no longer exist.

    So if you do work here, enjoy a stable and easy job but remember; Joe public don't want you or Mr Joke of a CEO P.

    Advice to Management

    Keep on the comedy show of pretending to be a professional organisation whilst ripping the public off because for you guys its only GOOD WHILE IT LASTS.


  9. "General Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Solihull, England
    Former Employee - Customer Service Advisor in Solihull, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Grid (UK) full-time (More than 10 years)

    Pros

    It was a good company to work for as they would look to develop their members of staff if required.

    Cons

    Internal communication updates wasn't always delivered on time within that period of month.


  10. Helpful (4)

    "Shockingly bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Warwick, West Midlands, England
    Former Employee - Manager in Warwick, West Midlands, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at National Grid (UK) full-time (More than a year)

    Pros

    A few talented and dedicated people who aren’t just there for the salary.

    Cons

    All the worst bits of 20th Century culture and none of the best bits. You’re a faceless cog in a huge money making machine. They care little about their employees or the industry.

    Advice to Management

    Stop with the lip service. Start behaving as if you care about something more than your bonus.


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