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National Grid (UK) Reviews

Updated 16 October 2017
169 reviews

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3.4
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National Grid (UK) Chief Executive John Pettigrew
John Pettigrew
26 Ratings

169 Employee Reviews

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Pros
Cons
  • red tape and decisions made by committees (in 7 reviews)

  • but not much career progression ; (in 6 reviews)

More Pros and Cons

  1. "Good company, but it might be a little slow-paced for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internship in Warwick, West Midlands, England
    Current Employee - Internship in Warwick, West Midlands, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at National Grid (UK) (Less than a year)

    Pros

    A good working environment with a lot of people who care about your development. Money is good for the amount of work you put it.

    Cons

    The company is a little slow-paced and it might be hard to find the information you need. Most of the managers aren't very charismatic people.

    Advice to Management

    It might be a good idea to appoint younger managers.


  2. "Overall good development and opportunities, vary highly on which team, manager and HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Grid (UK) full-time

    Pros

    Opportunities to move across electricity and gas in commercial and technical roles. Benefits are good. Work life balance good in most teams.

    Cons

    Opportunities and work life balance can vary highly between teams / directorates. HR procedures can be limiting in progression.

    Advice to Management

    Showcase your strengths through growing and developing your people. Allow them the freedom and space to deliver in their own way. Politics in certain directorates/ teams need to be minimised.


  3. "OK, but can be extremely frustrating at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Power Systems Engineer in Warwick, West Midlands, England
    Current Employee - Power Systems Engineer in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at National Grid (UK) full-time (More than 3 years)

    Pros

    Incentives to personal development, relatively easy to move jobs/area within the company, decent benefits package, and generally very good work/life balance. Very diverse in the engineering part of the company, and the atmosphere in the office is good.

    Cons

    The "relatiely easy to move jobs within the company part" also becomes a con, because people change jobs so quickly (sometimes even less than 18 months), there is no stability in teams. By the time you develop a relationship with internal stakeholders, it is time for you or that person to move jobs, and it all starts again.
    Also, no accountability and real interest to improve processes and outputs, as people tend to avoid anything that will take too much effort because soon they will move jobs anyway.
    Jobs are too narrow, as the company wants to specialize people, make the jobs/tasks as routine and repeatable as possible, sometimes feeling like robotizing employees. That probably adds to the culture of moving jobs quickly, because understandably people get bored of their jobs very soon.
    Non-flexible processes which can be frustrating, no clear accountability in some parts of the business. Extremely "silo" working, people don't know what their colleagues in a team who sits right next to you are doing, extremely poor communication between SO and TO sides of the business. Management want to keep changing things to prove they can manage change and get their promotion, but most of the times the changes are just to teams structure, the processes (and hence the issues they say they want to resolve) stay the same.

    Advice to Management

    Improve communication, make processes run smoothly, less politics inside the company.
    Make jobs less narrow and more interesting, to keep developing employees but increasing team stability.
    Value engineers, this is an engineering company with very specific skills required, not a sales company.
    Think more on the end consumer and less about influencing the industry to self benefit at a high cost for society.


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  5. "It will improve. Hopefully!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at National Grid (UK) full-time (Less than a year)

    Pros

    Challenging work. Some very smart and helpful people.

    Cons

    Facilities - over promising and under delivering due to under investment. Siloed organisation. Plenty of bad behaviour and none of it challenged.

    Advice to Management

    Be clearer about what is acceptable behaviour and what isn’t. Build a car park! Sort out; performance management, leadership development, catering, hot desking, structure. Culture.


  6. Helpful (1)

    "Great company although it is not as good as once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at National Grid (UK) full-time

    Pros

    Fantastic employee assistance, good package, good flexibility and maturity, good I.t. fantastic offices, great academy and graduate programme, some really good people and some great values.

    Cons

    Losing a lot of people and experience, some of the newer senior manager position are not showing the business values and blagging their way. Performance is dropping and core values are losing out to delivery to target at all cost. Initiatives not being fully delivered and embedded. Some political games and nonsense. A bit procedure and process heavy and a soft touch with contractors.

    Advice to Management

    Don't lose the old ng values and culture with the challenges and changes needed. My first ten years were fantastic, the last 2 were terrible.


  7. "Brilliant place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    really good work life balance, can work from different offices. good canteen.

    Cons

    car park at Warwick doesnt have enough spaces. not enough meeting rooms. very hierarchical.


  8. "Good company if you're interested in utilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Grid (UK) full-time

    Pros

    Great culture, salary and benefits
    Lots of different opportunities to move around within the business

    Cons

    As in all large organisations, things can be slow, inefficient and bureaucratic
    You need to be interested in gas or electricity!


  9. Helpful (1)

    "Not the Best, Not the Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Projects in Warwick, West Midlands, England
    Current Employee - Projects in Warwick, West Midlands, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at National Grid (UK) full-time (More than 5 years)

    Pros

    There is definitely a family feel in some teams, the pay is okay, and staff are great but this is as you would expect in any organisation.

    Site facilities are great, office locations can be a pain, particularly for parking but on site there is everything you'd need.

    Lots of extra support for mental health and wellbeing and onsite gym at main office.

    Flexibility is available for some staff (not all).

    Cons

    There is a lot of push from management to get the junior staff to do a lot while the management tends to not step in until there is an urgent issue and even then it's just to throw some political weight around and there is a blame culture in parts of the organisation.

    There is a 'if your face fits' culture where some hard workers are overlooked as others have been singled out.

    There is alway a 'period of change' where the expectation is you will just have to work more hours above your contract to a level above you pay grade as 'it's what needs to be done now'.

    Processes make work frustrating and time consuming. Not really an organisation anyone wanting to working in a fast paced environment.

    Extremely backwards with the digital age and collaboration but this is improving. A lot of travelling and wondering around floor plates to find people, no one picks up the phone oracles use of video conferencing.

    Not a huge deal of ownership, lots of sloped shoulder.

    So much talk about development but no action to actually train staff appropriately for the roles they are in. Some roles don't even have a formal job description....

    Advice to Management

    Please actually act on the employee survey responses, having been part of the team to recommend changes to have every one shot down as 'something to fix longer term' or 'a wider organisational change' when nothing is done.

    Recognise those who work on the staff levels more, there seems to be tonnes of appreciation for management delivering when in fact it's the staff levels downing the work....


  10. "Working for a FTSE 100 listed company that is always looking to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at National Grid (UK) full-time

    Pros

    Informal atmosphere; (most) managers are easy to talk to and approachable; feedback is always sought; variety in the work; go-getting; there's always change going on somewhere in the group of companies comprising the business; possibility of working elsewhere in the UK or even in Europe or the USA, for one of the other companies in the group; the company operates a bonus scheme, awarding bonuses for performance, whether at individual level or team level; also operates an appreciation scheme whereby an individual can claim a gift up to a level agreed by management or, for instance, take the gift in the form of a shop gift card; generally encourages initiative and suggestions; management take seriously communication and always seek to improve their communication with staff, ensuring that the latter are briefed in advance of forthcoming changes, etc.

    Cons

    Open office, which can mean everyone gets to hear conversations that you might want to be kept private and also means that, initially, it feels like you're on stage and constantly visible to everyone; though there are several meeting rooms, demand invariably exceeds supply and so there is always competition for them, particularly the larger ones and those with facilities that most don't have e.g. video-conferencing; hot-desking, which means that, combined with the practice of encouraging face-to-face communication rather than via electronic media, can sometimes mean that you have to wander the office in the hope of finding the person that you want to speak to; recently switched from paying to send people on courses or to study for a qualification, to on-the-job training and recruiting specialist skills from outside the company, on a 6- or 12-month contract basis.

    Advice to Management

    Ensuring new staff are given a thorough grounding in how the company works, the team of which they will be a member, are given a tour of the office, and introduced to those colleagues with whom they are likely to be working.
    Perhaps be aware that, though you will invariably have a very busy schedule, full of meetings, whether planned or impromptu, targets and deadlines to meet, and priorities set by those above you in the organisation, those reporting to you may become disheartened or demoralised if you are finding yourself with no time for them and on a repeated basis having to reschedule meetings with them.


  11. "A step in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quantity Surveyor in Leeds, England
    Current Employee - Quantity Surveyor in Leeds, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at National Grid (UK) full-time (Less than a year)

    Pros

    Knowledgeable colleagues, great support network, company car allowance, flexible working arrangements. The company is currently going through a transitional phase in order to become more streamlined and commercially resilient which is a positive step forward considering the competitive element of CATO which will come into effect in 2018.

    Cons

    It can be difficult to find the right information due to the numerous departments which do not generally integrate with each other. Workload can be quite high at times, regularly having to complete additional tasks outside of your remit.

    Advice to Management

    Focus more on developing peoples stakeholder relationships within the business when first joining. It can be difficult to understand who the right person is to get the right information from.


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