Nationwide Building Society Reviews

Updated Sep 14, 2021

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Found 1,038 of over 1,159 reviews

3.9
78%
Recommend to a Friend
87%
Approve of CEO
Nationwide Building Society  Chief Executive Joe Garner
Joe Garner
484 Ratings
Pros
  • "Good work life balance for banking(in 77 reviews)

  • "Good employee benefits and flexible working(in 48 reviews)

  • Cons
  • "Nodding your head seems a requirement in a head office led organisation(in 26 reviews)

  • "Private healthcare has now been withdrawn for new starters (below senior management level)(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee

      Great company

      Jul 21, 2021 - Member Representative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brilliant values Huge focus on team work

      Cons

      Limited progression opportunity Repetitive work load

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    2. 4.0
      Current Employee, more than 3 years

      Very caring employer

      Sep 14, 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hugely collaborative Senior management genuinely cares about the member Very supportive working environment

      Cons

      Decision by committee Lack of dynamism

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    3. 4.0
      Current Employee

      Nationwide

      Sep 12, 2021 - Assistant Branch Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and potential for progression

      Cons

      The starting salary is low

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    4. 4.0
      Current Employee

      Work/Life Balance

      Sep 9, 2021 - Data Strategist in Swindon, Wiltshire, South West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work/life balance Lots of job prospects to choose from Culture of accountable freedom Culture of training opportunities

      Cons

      Siloed working environments Limited pay scales Limited benefits Large technical legacy estate Limited agility

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    5. 5.0
      Former Employee, more than 5 years

      Good company to work for

      Sep 9, 2021 - Mortgage Underwriter in Northampton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good stability They always have your back, good sick policy Understanding senior management Laid back attitude

      Cons

      QC policy for underwriting is very strict and often makes no sense, which causes stress to some people

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    6. 4.0
      Current Employee

      Working for NBS

      Sep 8, 2021 - Complaint Handler in Dunfermline, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employer. Very flexible and make staff feel valued.

      Cons

      Very target driven with a big focus on productivity which can impact quality of work

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    7. 4.0
      Current Employee, more than 1 year

      Great for support, but work is tedious

      Aug 31, 2021 - Graduate in Swindon, Wiltshire, South West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They're a really supportive company and let you work from home full time.

      Cons

      Work is tedious and stuck on a laptop all day. Spend all day on Teams calls which is exhausting.

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    8. 5.0
      Former Employee, more than 10 years

      Great Company to work for

      Aug 30, 2021 - Branch Manager in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very customer focussed Great culture Good working environment Generous holidays Career development Excellent training

      Cons

      None that I can think of that differs from big financial institutions

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    9. 3.0
      Current Employee, more than 1 year

      Good but too much pressure for a low paid role

      Sep 10, 2021 - Member Representative in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to know your colleagues and share a lot with them, your first hand experience is always desirable if you want to move to another role, senior management tend to stay in touch and do teams meetings/ blogs

      Cons

      Too much pressure, we are expected to sell and discuss products which aren't suitable for most people (like later life mortgages, online only accounts, loans, insurance), I understand we are a business but branch colleagues are expected to sell everything whereas head office/ contact centre aren't expected to sell like we are there is way too much observation/ assessments/ reviews, everything is so regulated and strict and the job can feel suffocating as there is so much to do as a cashier the pay is shockingly low for what we are expected to do and the stress we take on there is way too much micromanagement, silly initiatives and time wasting activities like mission promises, goal setting, diversity promises... our job is to serve the members who need us, and these other tasks just get in the way (we are also expected to do this while the branch is open, serving people and needing to do our own balancing etc) they will tell you that they focus on career development but more often than not you are denied internal roles and your manager will struggle to replace you, therefore creating a tension when you are trying to advance your career TLDR: don't apply if you don't like sales or are introverted, lots of unnecessary exercises and tasks, too much emphasis on digital and having to sell products as that shows you are competent

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      1 person found this review helpful
    10. 4.0
      Current Employee

      Decent employer

      Aug 27, 2021 - Finance Manager in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent pension Flexibility Home working Family friendly Work life balance People

      Cons

      Progression can be stilted by red tape, having to interview for promotion

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