Nationwide Building Society Reviews | Glassdoor.co.uk

Nationwide Building Society Reviews

Updated 21 Jun 2019

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Found 523 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
79%
Approve of CEO
Nationwide Building Society CEO Joe Garner
Joe Garner
206 Ratings
  1. "nationwide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nationwide Building Society full-time for more than 3 years

    Pros

    great team busy branch always learning something new

    Cons

    low pay pressure constantly not rewarded enough

    Nationwide Building Society2019-05-20
  2. "Very good"

    StarStarStarStarStar
      Current Employee - Customer Service Representative 

      I have been working at Nationwide Building Society part-time

      Pros

      Good for beginners who want secure job whilst getting skills

      Cons

      Demanding work and very little room for error

      Nationwide Building Society2019-05-05
    • "care work"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Nationwide Building Society

        Pros

        caring team work training customer care professional

        Cons

        low pay time constraints staff care non existent no breaks low mileage

        Advice to Management

        no

        Nationwide Building Society2019-06-06
      • "Where do I even start?"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Call Center Agent in Swindon, Wiltshire, South West England, England
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I worked at Nationwide Building Society full-time for more than a year

        Pros

        Not really any apart from it's a job

        Cons

        1) Terrible wage of £16k 2) Asked to get to desk half an hour before shift starts, and told you are late if the obsolete computers fail to boot up 3) Too many managers that walk around and have chats rather than actually do anything 4) No scope for progression 5) 'Snitch' culture - if you make one minor mistake the employee will CC your manager in an email no matter how benign 6) Call volume extremely high while...

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        Advice to Management

        Actually do something! When the call queues are extremely high there were 4 managers... yes FOUR sat around with a calculator "Testing each other's maths skills"

        Nationwide Building Society2019-06-05
      • "Comms lead"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Nationwide Building Society full-time

        Pros

        Flexible working, good pension, interesting industry

        Cons

        Typical big company bureaucracy and hierarchy.

        Nationwide Building Society2019-04-28
      • "A good place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Product Executive in Swindon, Wiltshire, South West England, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Nationwide Building Society full-time for more than 3 years

        Pros

        Great shared goal , reasonable bonus scheme and good opportunities to progress if you want to take them

        Cons

        Sometimes comes across over the top with the nicey niceness

        Nationwide Building Society2019-04-23

        Nationwide Building Society Response

        April 24, 2019Employer Brand Manager

        A 5* review, thank you! It's really good to hear from current employees too. As the world’s largest building society, there’s plenty of scope to move your career in whatever direction you wish.

      • "Risk Analyst Lead"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Nationwide Building Society full-time for less than a year

        Pros

        flexible working time, great pension scheme

        Cons

        low salaries, office based in Swindon

        Nationwide Building Society2019-04-15

        Nationwide Building Society Response

        April 24, 2019Employer Brand Manager

        Really pleased to hear that your first year with the Society has been a success. The work that Risk & Compliance undertake covers the entire business, protecting our Society and the savings and investments our 15 million members have entrusted to us. And that's no mean ...

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      • "Mortgage Advisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Mortgage and Protection Advisor in Wakefield, England

        I have been working at Nationwide Building Society full-time for more than 10 years

        Pros

        Good salary, good pension scheme and benefits

        Cons

        not many opportunities for career progression

        Nationwide Building Society2019-04-28
      • "Great company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Collections Team Manager 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Nationwide Building Society full-time

        Pros

        Great company culture, focussed on customer service, great development opportunities

        Cons

        The salary/ bonus could be more competitive

        Nationwide Building Society2019-04-10

        Nationwide Building Society Response

        April 24, 2019Employer Brand Manager

        Thanks so much for the 5* review! Our culture is built upon providing legendary service for our thriving membership of over 15 million members. From the way we communicate to how we innovate our products, we put people first and keep their best interests at heart. These values ...

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      • "eeeeek"

        StarStarStarStarStar
          Former Employee - Customer Service Representative in London, England
          Doesn't Recommend
          No Opinion of CEO

          I worked at Nationwide Building Society full-time for less than a year

          Pros

          friendly people and good management

          Cons

          unorganised and untrained staff need to stop waffling

          Advice to Management

          sort it out

          Nationwide Building Society2019-04-23

          Nationwide Building Society Response

          April 24, 2019Employer Brand Manager

          Sorry to hear that your time with us wasn't all positive. We place a huge emphasis on learning and development, investing in our people by offering a wide range of development opportunities. Good luck in your next role and keep in touch.

        Found 523 reviews