Neustar Reviews | Glassdoor.co.uk

Neustar Reviews

Updated 22 April 2019
483 reviews

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2.9
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Neustar President and Chief Executive Officer Charlie Gottdiener
Charlie Gottdiener
15 Ratings

Employee Reviews

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Pros
  • "Work life balance can be good; depending on your department" (in 31 reviews)

  • "Neustar is a good company to work for, with great benefits and plenty of opportunity" (in 47 reviews)

Cons
  • "As state above, my work-life balance was excellent" (in 21 reviews)

  • "Interestingly they have blessings from upper management" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great company - lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manager in Sterling, VA (US)
    Former Employee - Technical Manager in Sterling, VA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Neustar is a good company to work for, with great benefits and plenty of opportunity

    Cons

    Neustar has been building a niche for itself after the loss of its largest product line. Due to this, there are many changes in the company. If you are willing to ride out the changes, you can go far.


  2. "The opportunities are endless..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Marketing in London, England
    Current Employee - Senior Director Marketing in London, England
    Recommends
    Positive Outlook

    I have been working at Neustar full-time (More than 5 years)

    Pros

    If you are a hardworking, dedicated professional - you will get on extremely well at Neustar. The company is transforming into an amazing company and the opportunities are endless. Ideas are welcomed and encouraged, supportive management and inclusive leadership.

    Cons

    We have been constrained by the traditional Neustar business - as of next year - this will no longer be the case.. The worlds our Oyster!

    Advice to Management

    Lets keep the momentum going!

  3. "Things are changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Neustar full-time

    Pros

    - great colleagues, smart and nice
    - nice office

    Cons

    - management could improve
    - personal development could also improve

    Advice to Management

    - with going "private" there should be more flexibility when it comes to more risky strategic decisions


  4. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    at the forefront of technology, well-funded, with a drive to transform itself, great team of smart people to work with.

    Cons

    cautious investment strategy outside the US, the US focus at the time of my time at the company was the reason the engagement ended.


  5. Helpful (6)

    "Not the best company in the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neustar full-time

    Pros

    good salary. nice people. lots of technical knwolege in the internet and numbering area

    Cons

    very political environment. Lack of understanding of the international market. Lack strategic direction in the business develompment

    Advice to Management

    More training and clear career progression. More appreciation for employees who have been a long time with the company


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends

    I have been working at Neustar full-time (More than 3 years)

    Pros

    People are great and commute is great

    Cons

    Hard work and numbers driven


  7. "Hard work but very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Supportive management who have been in your shoes so understand your challenges, great commission structure, great team ethos

    Cons

    There are some challenges getting things done with different parts of the business,

    Advice to Management

    Up the basic salaries, don't reduce commission structures

  8. Helpful (14)

    "A difficult job made much harder by internal politics and big egos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 3 years)

    Pros

    Salary was OK, relaxed offices, some very clever and talented colleagues

    Cons

    Neustar doesn't value it's staff, or it's customers.

    If you're not based in VA you have next to no chance of progressing your career.

    Too many organisational changes

    Difficult to get any assistance from other departments, general apathy about getting things done.

    Managers unskilled at hiring good talented people

    Lots of backstabbing going on, by people trying to make themselves look good.

    Advice to Management

    Start listening to employees on the ground level, they are the ones engaging with the market. Stop listening to management consultants who don't get the business.

    Cut through the middle management crap, managers only want to make themselves look good.


  9. Helpful (19)

    "Unforced errors hurting promising tech and opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY (US)
    Current Employee - Account Manager in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    Amazing unique and proprietary data and large marketplace opportunity. Enough reach to make huge impact if executed correctly. All the makings for a great company and lots of great people.

    Cons

    New CEO is tone-deaf and living in the past with zero charisma or innovative ideas. Completely misplaced focus with a new ban on working-from-home policy (which has been proven in many studies to be more effective than being strictly forced to work in office), much lower and delayed commissions and bonuses and 401k match, difficulty cobbling together a delivery organization to make employees and Clients most successful, and "culture" is centered around being overworked with no motivation other than business school buzz words, trimming the bottom line, and reorgs. People leaving and whispering about leaving should be obvious feedback but doesn't seem like it matters to mgmt

    Advice to Management

    Realize you're running a tech company in the 21st century and innovate. Figure out how to give employees shared ownership and reward creative thinking, rather than thinking through issues and people as line items on paper. Focus on the things that matter to win business over larger competitors who are running more vibrant organizations and embracing current understanding of successful/productive workplaces. Develop stronger strategy to take branding to next level and a forward-looking product roadmap.


  10. "Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Bengaluru (India)
    Current Employee - Associate Software Engineer in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    It was nice with the employees, friendly nature all of mentors and management.

    Cons

    Prospects is not that much expected.