Neustar Reviews | Glassdoor.co.uk

Neustar Reviews

Updated 22 January 2019
467 reviews

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3.0
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Neustar President and Chief Executive Officer Charlie Gottdiener
Charlie Gottdiener
2 Ratings

Employee Reviews

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Pros
  • "Work life balance can be good; depending on your department" (in 27 reviews)

  • "Neustar is a good company to work for, with great benefits and plenty of opportunity" (in 47 reviews)

Cons
  • "No work life balance if you want to grow with the company" (in 18 reviews)

  • "a lot of clique behavior within upper management, who tend to play favorites" (in 24 reviews)

More Pros and Cons

  1. "The opportunities are endless..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Marketing in London, England
    Current Employee - Senior Director Marketing in London, England
    Recommends
    Positive Outlook

    I have been working at Neustar full-time (More than 5 years)

    Pros

    If you are a hardworking, dedicated professional - you will get on extremely well at Neustar. The company is transforming into an amazing company and the opportunities are endless. Ideas are welcomed and encouraged, supportive management and inclusive leadership.

    Cons

    We have been constrained by the traditional Neustar business - as of next year - this will no longer be the case.. The worlds our Oyster!

    Advice to Management

    Lets keep the momentum going!


  2. "Things are changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Neustar full-time

    Pros

    - great colleagues, smart and nice
    - nice office

    Cons

    - management could improve
    - personal development could also improve

    Advice to Management

    - with going "private" there should be more flexibility when it comes to more risky strategic decisions

  3. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    at the forefront of technology, well-funded, with a drive to transform itself, great team of smart people to work with.

    Cons

    cautious investment strategy outside the US, the US focus at the time of my time at the company was the reason the engagement ended.


  4. Helpful (6)

    "Not the best company in the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neustar full-time

    Pros

    good salary. nice people. lots of technical knwolege in the internet and numbering area

    Cons

    very political environment. Lack of understanding of the international market. Lack strategic direction in the business develompment

    Advice to Management

    More training and clear career progression. More appreciation for employees who have been a long time with the company


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends

    I have been working at Neustar full-time (More than 3 years)

    Pros

    People are great and commute is great

    Cons

    Hard work and numbers driven


  6. "Hard work but very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Supportive management who have been in your shoes so understand your challenges, great commission structure, great team ethos

    Cons

    There are some challenges getting things done with different parts of the business,

    Advice to Management

    Up the basic salaries, don't reduce commission structures


  7. Helpful (14)

    "A difficult job made much harder by internal politics and big egos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 3 years)

    Pros

    Salary was OK, relaxed offices, some very clever and talented colleagues

    Cons

    Neustar doesn't value it's staff, or it's customers.

    If you're not based in VA you have next to no chance of progressing your career.

    Too many organisational changes

    Difficult to get any assistance from other departments, general apathy about getting things done.

    Managers unskilled at hiring good talented people

    Lots of backstabbing going on, by people trying to make themselves look good.

    Advice to Management

    Start listening to employees on the ground level, they are the ones engaging with the market. Stop listening to management consultants who don't get the business.

    Cut through the middle management crap, managers only want to make themselves look good.

  8. "Depends on which group and management team you work under"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Sterling, VA (US)
    Former Employee - Director in Sterling, VA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 10 years)

    Pros

    I was at Neustar for over 15 years. My time employed was generally excellent, some good, and a very limited time at good - / fair +. I worked on the NPAC system (in various capacities). I really enjoyed the people I worked with and for, to the point where we became outside-work friends doing things like having meals at each other’s houses, and coordinating pre- or post-meeting activities (e.g., arrive early to enjoy theater before a meeting in NYC, ski the weekend before a meeting in Denver, stay for a beach weekend after a meeting in Miami Beach). As is the case in almost all employment, the people can make or break your experience at a company. I was VERY fortunate in this area.

    If you work on something high profile, do a good job, AND have a good supervisor, you'll get rewarded (salary increase, bonus, spot award). This happened to me on several occasions.

    For me (and my group), work-life balance was excellent.

    Compensation was very good. Benefits excellent. Promotions from within, very common. Remote working is common and acceptable.

    Cons

    Personally, not much. I reported directly to several VPs, and once to an SVP. They all protected my back, and kept me away from some of the politics going on in the company at the executive level.

    However, I did observe other co-workers (not in my group) have issues with managers/directors/VPs that were NOT good supervisors. Poor communication, lack of clarity on job expectations and roles/responsibilities, playing favorites with their staff, etc. So again, your supervisor matters.

    As state above, my work-life balance was excellent. However, some folks in other groups did not have such good balance. Again, your group and supervisor matter. Ask directly during the interview process.

    Advice to Management

    Be fair and keep your people happy, and they will return it likewise.


  9. "Great company - lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manager in Sterling, VA (US)
    Former Employee - Technical Manager in Sterling, VA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Neustar is a good company to work for, with great benefits and plenty of opportunity

    Cons

    Neustar has been building a niche for itself after the loss of its largest product line. Due to this, there are many changes in the company. If you are willing to ride out the changes, you can go far.


  10. "Good company"

    StarStarStarStarStar
    Current Employee - Director, Product Management in San Francisco, CA (US)
    Current Employee - Director, Product Management in San Francisco, CA (US)

    I have been working at Neustar full-time (More than 5 years)

    Pros

    Smart staff, people are great

    Cons

    Not very organized but glad Charlie is there now.

    Advice to Management

    Better communication.