New England Aquarium Reviews

Updated Aug 10, 2022

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Found 82 of over 113 reviews

3.5
64%
Recommend to a Friend
49%
Approve of CEO
New England Aquarium President and CEO Vikki Spruill (no image)
Vikki Spruill
16 Ratings
Pros
  • "Being in close proximity to animals like the seals(in 19 reviews)

  • "I was lucky enough to be accepted as a Teen Intern at the New England Aquarium through an internship program run at my high school in MA near Boston(in 18 reviews)

  • Cons
  • "low pay, hard to move up, not much diversity(in 10 reviews)

  • "I really don't have any negatives, the Aquarium internship was an amazing experience(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 2.0
      Current Employee, more than 10 years

      Senior Leadership has no clue

      Aug 10, 2022 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Direct supervisors are great and care about their staff. Fellow employees share same mindset and goals. Gain lots of knowledge from staff that have been there for a long time (the few that remain)

      Cons

      The VPs and CEO are greatly disconnected from the staff. No clue as to what it's like to work here. The senior leadership spends lots of money on themselves (salaries, retreats, office furniture) but the lower staff get very little

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      1 person found this review helpful
    2. 2.0
      Former Employee, less than 1 year

      Not sure if I’ll ever return

      Aug 7, 2022 - Visitor Assistant in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • Lots of information around the animals so you don’t have to know it all when you start • Positions are all easy • Departments management is great

      Cons

      • Bad pay • Higher management in main offices don’t care about staff in aquarium building - only one helped with vaccine checks, checking in on staff during cold/hot days, and asking us what we need • No enforcement for what behaviors are allowed at the aquarium and not, including harassment and discrimination from visitors/members. • Most animal care departments are run on volunteers so there isn’t much room for employment.

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    3. 5.0
      Current Employee, more than 5 years

      A great place to work, with an incredible mission

      Jun 23, 2022 - Senior Educator in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interactions with the public and ocean animals Teaching vital conservation topics Working with students, adults, and young children

      Cons

      Sometimes difficult to advance within company, as people don't often leave Salary can make living in Boston and surrounding area difficult financially Sometimes disconnect between executives and frontline workers

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    4. 5.0
      Current Employee

      Good for some depending on w hat you are looking for

      May 29, 2022 - Visitor Education 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good opportunity too work with people

      Cons

      Working with people by nature is a difficult thing to do

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    5. 3.0
      Former Employee, more than 10 years

      Great People

      Jun 6, 2022 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with, great mission

      Cons

      The pay/compensation is not good

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    6. 4.0
      Former Employee

      Loved it

      May 5, 2022 - Captain 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and being on the water

      Cons

      Long days in the summer

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    7. 5.0
      Current Employee

      Great place

      Mar 24, 2022 - Administrative Assistant in Southborough, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caring Staff and Supervisors, always supportive

      Cons

      pay, hours ,benefits and the crazy shifts

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    8. 3.0
      Former Employee, less than 1 year

      Not great

      Feb 1, 2022 - Gift Shop Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free Admission to the aquarium

      Cons

      Extremely boring and low pay

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    9. 4.0
      Current Employee

      Work life balance

      Nov 15, 2021 - Program Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work plan (location, time, holidays) Benefits Get to visit Aquarium animals Mission-based organization

      Cons

      Not a lot of room for growth Management isn't always good

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    10. 4.0
      Current Employee, more than 1 year

      Great experience, even amid pandemic

      Nov 7, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mission-driven work, dedicated employees, a commitment to offering flexible work arrangements, and a new VP of HR who is addressing issues of compensation, equity, and morale head-on.

      Cons

      Suffered heavy losses during the pandemic—financially and among workforce. Experiencing high turnover right now. It will likely take years for the organization to fully recover.

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    Viewing 1 - 10 of 82 Reviews

    New England Aquarium Reviews FAQs

    New England Aquarium has an overall rating of 3.5 out of 5, based on over 113 reviews left anonymously by employees. 64% of employees would recommend working at New England Aquarium to a friend and 49% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, New England Aquarium employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at New England Aquarium. This rating has improved by 3% over the last 12 months.

    64% of New England Aquarium employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New England Aquarium 3.5 out of 5 for work life balance, 3.8 for culture and values and 2.7 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at New England Aquarium to be benefits, coworkers and the cons to be career development, senior leadership, management.

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