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New System Laundry

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New System Laundry Reviews

3.3

63% would recommend to a friend

(35 total reviews)

Mark Rawlinson

69% approve of CEO

62% positive business outlook

New System Laundry has an employee rating of 3.3 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New System Laundry employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

35 reviews
2.0
12 May 2015
Recommend
CEO approval
Business outlook

Pros

New System actually paid well for someone that was a route person. I enjoyed my customers a lot.

Cons

Awful management, no industry experience what so ever, at the higher levels. Any IDIOT can be hired as a leader at New System.

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New System Laundry Response
8y
Thank you for taking the time to offer your feedback on your experience working for New System. I wish I knew more about what happened with your exit in 2015 so I could better address your concerns. I do hear that you were satisfied with your compensation. Great! We pay well in these roles because we expect a very high standard of performance and high level of care of our customers. This job comes with a high level of responsibility and it is not for everyone. Regarding management, we are very proud of our supportive management team, our employee development and performance management strategies, and our ongoing attention to making sure we have the right people in the right positions to best serve our customers and accomplish our goals. Every single one of our managers started here as a CSR (route driver) or Sales rep, and was developed and promoted from within, to ensure strong knowledge of our industry and our customers' needs, as well as provide career opportunities for stand out, high performing team members. I cannot think of a manager at New System that is not passionate and dedicated to taking care of both our valuable team members and our awesome customers.
2.0
8 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Decent place to work if you are a man. Women who work in the office are not valued or respected.

Cons

Low pay, limited time off, zero advancement, and no respect when working in the office. I can't speak personally to working on a deliver route or in the laundry but it did not seem to be a happy workforce.

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New System Laundry Response
8y
Thank you for taking the time to provide this valuable feedback. In the time since your comment, we have made a concerted effort to examine the culture in our office and make some changes that have led to a much more positive atmosphere for both employees and customers. As a woman and a member of the leadership management team at New System, I take your comments about not feeling valued and respected very seriously. We have and will continue to communicate to all New System employees, our policies, standards and expectations for teamwork and respectful communication. When these standards are not met, we address the issue swiftly and appropriately. Just as importantly, we are proud to provide competitive opportunities for women in every department including office, production, service and sales. At New System, women receive equal pay for equal work, and compensation packages that are competitive in our markets. The New System leadership team supports a culture that values inclusion and diversity of every type. We also recognize that we must continue to be diligent and grow and improve in this area. Thanks again for your feedback.
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Glassdoor has 36 New System Laundry reviews submitted anonymously by New System Laundry employees. Read employee reviews and ratings on Glassdoor to decide if New System Laundry is right for you.