Newcross Healthcare Solutions Reviews | Glassdoor.co.uk

Newcross Healthcare Solutions Reviews

Updated 13 March 2019
98 reviews

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3.6
StarStarStarStarStar
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Recommend to a friend
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Michelle Gorringe and Stephen Pattrick
61 Ratings

Employee Reviews

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Pros
  • "Pick shifts that suit myself,good rates of pay,free training" (in 6 reviews)

  • "Both my HCA/Support Worker colleagues and office staff are a great bunch" (in 8 reviews)

Cons
  • "Office staff are too relaxed and don't seem to worry about anything" (in 11 reviews)

  • "Getting charged 50 Pound for cancelling a shift no matter what the circumstances" (in 8 reviews)

More Pros and Cons

  1. "Fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Support Worker in Bristol, England
    Current Employee - Healthcare Support Worker in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newcross Healthcare Solutions full-time (More than a year)

    Pros

    They really look after you-office staff are cheerful and helpful

    Cons

    Never know when a shift is coming


  2. "A good company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Consultant in Bristol, England
    Former Employee - Healthcare Consultant in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Newcross Healthcare Solutions full-time (Less than a year)

    Pros

    Very attractive rates of pay, good training structure, caring for their employees.

    Cons

    Management could sometimes be inadequately placed; a bit smaller office space than needed at the Central Recruitment site in Bristol.

  3. Helpful (1)

    "Good company for flexible work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Care Support Worker in Bath, England
    Former Employee - Health Care Support Worker in Bath, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Newcross Healthcare Solutions full-time (More than 3 years)

    Pros

    Flexibility, excellent Application to control your work , Admin staff working and free to contact 24/7

    Cons

    You need to work if you want to earn money )))))))


  4. "Nursing Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Newcross Healthcare Solutions full-time

    Pros

    Very flexible working hours and training opportunities

    Cons

    Limited work in local area at times


  5. "Bullied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Centre Manager
    Former Employee - Business Centre Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Newcross Healthcare Solutions full-time

    Pros

    Company Car
    Although your told not to drive it too much

    Cons

    As a new starter, I had very little training. I felt that I was expected to know everything from the word go. I highlighted this to HR in the hope of getting support and was told that it wouldn't change. I was told that my line manager was lacking in people skills and i should be prepared for that. As a consequence, I was bullied and victimised from the start. Office staff did not want to be there. I was left on my own in the second week and expected to know what to do. My junior employee took it upon themselves to talk to my manager for the way they were unprofessional to me. Phone calls are monitored by management, so what I thought was a confidential conversation turned out to not be. It is not an aggressive style of management, it is pure bullying.

    Advice to Management

    If you want your business to grow, then you need to pay attention to your people. How can you have head office staff warning you about management and their lack of people skills. Target driven is fine, but not being supported or given the opportunity to learn is disgusting.


  6. "Very professional and helpful so far"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Newcross Healthcare Solutions part-time

    Pros

    I am only just starting work with Newcross, but so far the Rochdale branch have been friendly and helpful, responding to my enquiries very promptly.

    Cons

    None so far that I can see.


  7. "Great employment experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newcross Healthcare Solutions full-time

    Pros

    Plenty of opportunity to make improvements
    Hunger from organisation for results
    Great team members

    Cons

    Can't think of any at the moment

  8. Helpful (1)

    "Supportive company who truly care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Centre Manager
    Current Employee - Business Centre Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newcross Healthcare Solutions full-time (More than a year)

    Pros

    Senior Management are really supportive
    Fantastic opportunities for learning and personal development
    Great Team spirit

    Cons

    I don't have any. Best decision I made to join this fantastic company and I have not looked back once.

    Advice to Management

    Don't ever change the approachable and supportive culture you have successfully established over the years.


  9. Helpful (1)

    "I love my job! Current BCM Newcastle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BCM in Newcastle, England
    Current Employee - BCM in Newcastle, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newcross Healthcare Solutions full-time (Less than a year)

    Pros

    I love working for Newcross!
    I have an amazing team of Healthcare staff & have a great relationship with my Healthcare Coordinator in the Branch here at Newcastle.
    I have built some excellent relationships with my clients & look forward to making some new ones in 2019!

    Cons

    Shame about the traffic getting into Newcastle!


  10. Helpful (2)

    "Consider the other reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Centre Manager
    Former Employee - Business Centre Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Newcross Healthcare Solutions full-time (More than a year)

    Pros

    Car
    Offices in great locations
    Other team members wonderful
    Clinical Governance really helpful
    Training team great
    Flexibility and Pay okay for Nursing staff

    Cons

    Regional Managers - Directors awful
    Negative environment
    No Autonomy as a manager
    Staff Morale low
    Hire & Fire Culture
    No support for branch managers

    Advice to Management

    Read the glass door reviews and act. Offer genuine support to your staff and not sound bites!