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Newcross Healthcare Solutions Reviews
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    Newcross Healthcare Solutions Reviews

    Updated 13 March 2019
    98 reviews

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Michelle Gorringe and Stephen Pattrick
    61 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Pick shifts that suit myself,good rates of pay,free training" (in 6 reviews)

    • "Both my HCA/Support Worker colleagues and office staff are a great bunch" (in 8 reviews)

    Cons

    • "Office staff are too relaxed and don't seem to worry about anything" (in 11 reviews)

    • "Getting charged 50 Pound for cancelling a shift no matter what the circumstances" (in 8 reviews)

    More Pros and Cons

    1. "Fantastic company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Healthcare Support Worker in Bristol, England
      Current Employee - Healthcare Support Worker in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Newcross Healthcare Solutions full-time (More than a year)

      Pros

      They really look after you-office staff are cheerful and helpful

      Cons

      Never know when a shift is coming

    2. "A good company to work for!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Healthcare Consultant in Bristol, England
      Former Employee - Healthcare Consultant in Bristol, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Newcross Healthcare Solutions full-time (Less than a year)

      Pros

      Very attractive rates of pay, good training structure, caring for their employees.

      Cons

      Management could sometimes be inadequately placed; a bit smaller office space than needed at the Central Recruitment site in Bristol.

      3. Join the Newcross Healthcare Solutions team
      See Our Latest Jobs

    3. Helpful (1)

      "Good company for flexible work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Health Care Support Worker in Bath, England
      Former Employee - Health Care Support Worker in Bath, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Newcross Healthcare Solutions full-time (More than 3 years)

      Pros

      Flexibility, excellent Application to control your work , Admin staff working and free to contact 24/7

      Cons

      You need to work if you want to earn money )))))))

    4. "Nursing Care"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Newcross Healthcare Solutions full-time

      Pros

      Very flexible working hours and training opportunities

      Cons

      Limited work in local area at times

    5. "Bullied"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Business Centre Manager
      Former Employee - Business Centre Manager
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Newcross Healthcare Solutions full-time

      Pros

      Company Car
      Although your told not to drive it too much

      Cons

      As a new starter, I had very little training. I felt that I was expected to know everything from the word go. I highlighted this to HR in the hope of getting support and was told that it wouldn't change. I was told that my line manager was lacking in people skills and i should be prepared for that. As a consequence, I was bullied and victimised from the start. Office staff did not want to be there. I was left on my own in the second week and expected to know what to do. My junior employee took it upon themselves to talk to my manager for the way they were unprofessional to me. Phone calls are monitored by management, so what I thought was a confidential conversation turned out to not be. It is not an aggressive style of management, it is pure bullying.

      Advice to Management

      If you want your business to grow, then you need to pay attention to your people. How can you have head office staff warning you about management and their lack of people skills. Target driven is fine, but not being supported or given the opportunity to learn is disgusting.

    6. "Very professional and helpful so far"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Newcross Healthcare Solutions part-time

      Pros

      I am only just starting work with Newcross, but so far the Rochdale branch have been friendly and helpful, responding to my enquiries very promptly.

      Cons

      None so far that I can see.

    7. "Great employment experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Newcross Healthcare Solutions full-time

      Pros

      Plenty of opportunity to make improvements
      Hunger from organisation for results
      Great team members

      Cons

      Can't think of any at the moment

    8. Helpful (1)

      "Supportive company who truly care."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Centre Manager
      Current Employee - Business Centre Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Newcross Healthcare Solutions full-time (More than a year)

      Pros

      Senior Management are really supportive
      Fantastic opportunities for learning and personal development
      Great Team spirit

      Cons

      I don't have any. Best decision I made to join this fantastic company and I have not looked back once.

      Advice to Management

      Don't ever change the approachable and supportive culture you have successfully established over the years.

    9. Helpful (1)

      "I love my job! Current BCM Newcastle"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - BCM in Newcastle, England
      Current Employee - BCM in Newcastle, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Newcross Healthcare Solutions full-time (Less than a year)

      Pros

      I love working for Newcross!
      I have an amazing team of Healthcare staff & have a great relationship with my Healthcare Coordinator in the Branch here at Newcastle.
      I have built some excellent relationships with my clients & look forward to making some new ones in 2019!

      Cons

      Shame about the traffic getting into Newcastle!

    10. Helpful (2)

      "Consider the other reviews"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Business Centre Manager
      Former Employee - Business Centre Manager
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Newcross Healthcare Solutions full-time (More than a year)

      Pros

      Car
      Offices in great locations
      Other team members wonderful
      Clinical Governance really helpful
      Training team great
      Flexibility and Pay okay for Nursing staff

      Cons

      Regional Managers - Directors awful
      Negative environment
      No Autonomy as a manager
      Staff Morale low
      Hire & Fire Culture
      No support for branch managers

      Advice to Management

      Read the glass door reviews and act. Offer genuine support to your staff and not sound bites!