Newcross Healthcare Solutions Employee Reviews about "office staff"

Pros

Good earning potential Varied fast passed work, never a dull day Company truly looks after healthcare staff and provides excellent client services.

Cons

Regional/operation management are disconnected, unsupportive and do not value hard working office staff. Turnover of office/branch and regional management is incredibly high. Pressure from regional management endorses a “cover yourself” culture Work life balance is non existent Ever changing goal posts from regional management clearly under pressure from operational management. Micromanagement causing unnecessary work in branches.

Pros

Promised the earth at interview and for a while appeared to be a great company but as they take on new staff the older staff are neglected. The attitude of office staff is less than satisfactory.

Cons

In 3.5 years have gone from 5 shifts a week to none in 5 months. Not at all what they promised.

Pros

Company Car Although your told not to drive it too much

Cons

As a new starter, I had very little training. I felt that I was expected to know everything from the word go. I highlighted this to HR in the hope of getting support and was told that it wouldn't change. I was told that my line manager was lacking in people skills and i should be prepared for that. As a consequence, I was bullied and victimised from the start. Office staff did not want to be there. I was left on my own in the second week and expected to know what to do. My junior employee took it upon themselves to talk to my manager for the way they were unprofessional to me. Phone calls are monitored by management, so what I thought was a confidential conversation turned out to not be. It is not an aggressive style of management, it is pure bullying.

Pros

I have worked for Newcross for four years now. Having job hopped most of my adult life I've found agency work really suits me. As a Newcross employee I feel both valued and respected. We have good rates of pay and can work hours to suit. Both my HCA/Support Worker colleagues and office staff are a great bunch. I'd highly recommend a job within the company.

Cons

I can't honestly think of any!

Pros

Understanding office staff and different types of work experience.

Cons

£50 pullout charges You have to pay for uniform, CRB and training - the credits are not useful because sometimes you dont get enough to cover training. And i was on complex care and was charged for epilepsy training which i should of gotten for free because of the packages of care i was on! No bonus or benefits for normal staff except office. Expected to go to training after a night shift. Pay 30 pound or more for your own training. Holiday pay is paid in your hourly rate so looks more. Some complex care staff are on contracts and on packages of care so they could do proper holiday pay. This also makes your hourly rate look more but once you take your holiday pay out actually works out at minium wage. Which isnt much when your on a package of care with big responsibility.