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Next Retail Reviews

Updated 12 December 2017
1,059 reviews

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3.2
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Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
289 Ratings

1,059 Employee Reviews

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Pros
Cons
  • Working long hours around sales increasing pressure across the store made it difficult at times, although the extra hours did help out (in 42 reviews)

  • Do not get sucked into working full time here it is not a good career move unless you reach a management role at least (in 36 reviews)

More Pros and Cons

  1. "Very good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Hayes, England
    Current Employee - Sales Consultant in Hayes, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (Less than a year)

    Pros

    Good opportunities to earn bonuses. Good uniform allowance and discount. Friendly team and some good people. Corporate discount. Good delivery bonus if working delivery.

    Cons

    Can get stuck with boring duties during the day depending on the team you are working in. But the longer you’re there the better it gets.
    Pay is low

    Advice to Management

    No e


  2. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time

    Pros

    Great place to work. Enjoyed it

    Cons

    could have more staff at busy periods


  3. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Eastbourne, England
    Former Employee - Crew Member in Eastbourne, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Next Retail (More than a year)

    Pros

    Very friendly team and very flexible in terms of roles, albeit warehouse or shop floor.

    Cons

    The sale days are crazy and sometimes seem fairly unorganized.

    Advice to Management

    n/a


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  5. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Retail part-time

    Pros

    Discount.... staff were lovely but you could see the pressure they were under.

    Cons

    Christmas hours are ridiculous. I have worked in retail for four years until I went to Next. Bad move. Rota’d In for practically all week over Christmas despite only being contracted to one day. Needless to say I handed my notice in that day.
    No training. Literally being left to ‘wing it’. Luckily all the customers that had issues I couldn’t solve until I ‘winged it’ were very nice and understanding.

    Advice to Management

    Train better and you’ll keep staff. Also sort Christmas hours out! People with children especially don’t want to work until midnight up until Christmas and then be in at 5am Boxing Day!


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Christmas Temp Sales Assistant in Leeds, England
    Current Employee - Christmas Temp Sales Assistant in Leeds, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (Less than a year)

    Pros

    Organised due to brilliant management. Friendly. Good teamwork. Feel welcomed

    Cons

    Challenging especially at Christmas time as it can get quite tiring. But you'd rather be busy than it be quiet and u get bored.


  7. "Software Development Placement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Next Retail full-time

    Pros

    Good training and work on real business projects.

    Cons

    The nature of the size of the business can impact work.


  8. "Xmas period"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Next Retail full-time

    Pros

    Good training, pay with OTE bonus.

    Cons

    Management don't seem to have time for you


  9. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Nottingham, England
    Former Employee - Sales Consultant in Nottingham, England
    Negative Outlook
    Disapproves of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    Most of the staff are nice, if you love retail then youll love this role. Discount is also good.

    Cons

    Staff are nice however managers are not. They are rude. Not good pay and you dont have many opportunities to learn and gain the knowledge you want.
    I have been here for two years and never had a single name badge evem asking all the managers. I have never ever done anything besides replen, recovery and serving customers on the till.
    I was put down as under performing for not knowing how to merchandise when I had never been taught this and i was star reviewed by a manger who had only worked with me once or twice at the beginning of my start date!

    Advice to Management

    Treat everyone equally and understand that everyone has personal needs that they may need to attend to.


  10. "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Next Retail part-time

    Pros

    Challenging, busy, fun, good discount

    Cons

    Awful top level management, too many things to do before sale, never enough staff

    Advice to Management

    Be more aware of shop floor


  11. "Decent starting job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Former knowledge not expected, not a stressful job

    Cons

    Job often gets boring when store is not busy


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