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Nintendo of America Reviews

Updated 21 September 2017
150 reviews

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3.6
StarStarStarStarStar
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Tatsumi Kimishima
20 Ratings

150 Employee Reviews

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Pros
  • Excellent benefits and work/life balance (in 13 reviews)

  • Very good benefits including a subsidized gym membership at the largest luxury gym in america (in 14 reviews)

Cons
  • Terrible schedule, little opportunity to move to a full time position, and very restricted as far as movement to other parts of the company (in 7 reviews)

  • No room for advancement if you are a contractor (in 7 reviews)

More Pros and Cons

  1. "Great company but painfully slow to change and risk adverse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA (US)
    Current Employee - Anonymous Employee in Redmond, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nintendo of America full-time (More than 3 years)

    Pros

    Great work environment and nice buildings
    Standing desks
    Great benefits and 401k match
    Great staff they are smart and friendly
    Great products
    Fun nostalgia for those older

    Cons

    Process heavy with everything
    They have lost sight of Roi on activities
    Risk adverse
    Oppose change and see as negative


  2. "Honest sharing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA (US)
    Current Employee - Anonymous Employee in Redmond, WA (US)
    No opinion of CEO

    I have been working at Nintendo of America full-time (Less than a year)

    Pros

    - Stable company
    - Decent benefit
    - Nice colleague (at least in my department)

    Cons

    - Little to no room for growth or advancement
    - HQ in Japan has the final say of almost everything
    - A "you should make your boss look good" culture (at least in my dept)

    Advice to Management

    - I don't think anyone's advice to management will be taken seriously.


  3. Helpful (2)

    "World class employer? Not really."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in Redmond, WA (US)
    Former Employee - Advisor in Redmond, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time (More than 5 years)

    Pros

    Great coworkers
    brand recognition
    Sushi Tuesday at Cafe mario
    People stick around forever

    Cons

    Management in the contact center leaves much to be desired.
    They keep dead weight around forever leaving little to no advancement opportunities
    Low pay
    Recent push to attract and retain talent is more focused outward than on existing talent that has potential.
    Unfair management practices, most management in the contact center have little to no people management skills resulting in many unfair and biased practices.
    Much of the management that has been there for years have no idea what the job market outside of Nintendo is like nor would they qualify for management jobs outside of Nintendo due to poor skills and unprofessionalism.

    Advice to Management

    Take a good hard look at your middle management. Many of them are terrible people managers and should not be in this role... The contact center department is a classic case of the Peter principle.
    Work harder to find your current talent their perfect spots in the company. Good talent is being wasted in the contact center and being held back by their middle management.
    Stop relying on the nostalgic value of the Nintendo name to get and keep your people.
    Work harder to bring to realization that Nintendo of America, while owned by a Japanese company is not in Japan and should not operate as if it is. "It's the Japanese way" or "that's just Nintendo" is not a valid excuse.


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  5. Helpful (2)

    "The Nintendo magic fades quicky"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Redmond, WA (US)
    Current Employee - Customer Service Representative in Redmond, WA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nintendo of America full-time (Less than a year)

    Pros

    Cafe Mario is great
    Work at Nintendo!

    Cons

    But not for Nintendo, because you're a contractor.
    No benefits.
    Not even an orca card.
    Awful scheduling.
    Unbelievably bad pay.

    Advice to Management

    Treat your contract employees like human beings and offer them a living wage. I have coworkers on the brink of homelessness.


  6. "It's actually a fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nintendo of America full-time

    Pros

    Always innovative - they try to stay ahead of the "game" and compete well in the space they carved out over 130 years ago.
    Opportunity - If you are motivated and eager to learn, this is a unique atmosphere that will allow you to do as much as you want and sponge as much as you can. It's a medium company that has a lot of funding options. This creates an environment that allows you to touch many technologies and experimental goods.

    Cons

    The same with any company, the inflation rate of the country grows faster than one can keep up with. It is publicly traded so each increase and funding will be analysed before approvals. Lots of effort into compliance. But again, it is the same with any publicly traded company.
    Also, as it is everywhere, it depends on who you work for an in which department. So, read each feedback on here with that in mind.
    Retention is a thing at this company so they rarely hire full time people.


  7. "Better Place To Be"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture, entrepreneurial spirit, hardworking colleagues, and a fast-paced environment.

    Cons

    Can't really think of anything.


  8. Helpful (6)

    "Not quite your childhood dream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Engineer in Redmond, WA (US)
    Former Employee - Associate Software Engineer in Redmond, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nintendo of America full-time (More than 3 years)

    Pros

    It's every 90's/00's kid's dream job. The campus is nice, and hard to find or limited run Nintendo products are easily found at the in-company store. The healthcare plan is decent, and parental leave is actually very good.

    Cons

    Nintendo knows you want to work there, and can easily get away with paying developers 20-25% below market rate. All of the big Nintendo games are made in Japan, and at NoA or NTD, you won't be working on games. Career advancement exists, but is very slow - this may have been because of the Wii U era's poor sales, and may change with the Switch's success.


  9. Helpful (4)

    "Great for Gamers, Not so great for driven professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA (US)
    Current Employee - Anonymous Employee in Redmond, WA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nintendo of America full-time (More than 5 years)

    Pros

    Fun, relaxed place to work with great people who are passionate about the company
    Great work/life balance
    Work on exciting, interesting projects

    Cons

    Flat organization. Promotions are pretty rare. People stay in the same role for a LONG time.
    No clear development paths.
    Project Management is a mess across the organization.
    No clear authority on decisions and emphasis on consensus model makes decision-making slow and grueling. Too slow to stay competitive, especially for digital business

    Advice to Management

    Develop people. Value your rockstars and promote them!


  10. "french consumer technical representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nintendo of America full-time

    Pros

    paid training, gets to pick your schedule

    Cons

    few opportunity to move up and 48 weeks contarcts

    Advice to Management

    give a long term contarct


  11. "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Nintendo of America part-time

    Pros

    Really fun, really busy certain times of year/day.

    Cons

    Not any that I can think of!

    Advice to Management

    keep it up!


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