Norwegian Air Shuttle Reviews | Glassdoor.co.uk

Norwegian Air Shuttle Reviews

Updated 23 January 2019
62 reviews

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Pros
  • "Hotel Stays, International Travel and flexibility" (in 6 reviews)

  • "Good salary, good people and nice athmospehere" (in 5 reviews)

Cons
  • "Some trips could be really long, scheduling bad handle, neither agreement with other airlines nor Norwegian Short Haul" (in 6 reviews)

  • "Terrible HR dept, long trips, high US medical insurance" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time

    Pros

    Good salary, good people and nice athmospehere

    Cons

    Too many flights, long hours and minimum rest


  2. "Agency employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot in London, England
    Current Employee - Airline Pilot in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    friendly company, various base offered

    Cons

    agency work only, employee status has no benefits as working directly for an airline

  3. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew Member in London, England
    Current Employee - Cabin Crew Member in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    nice colleagues
    nice direct management
    good aircraft to work on

    Cons

    only work for agency
    poor organisation

    Advice to Management

    try to keep crew as the experiance levels are low
    vegatable vindaloo is not a clever food option for 12 hour flight


  4. "Norwegian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Norwegian Air Shuttle full-time

    Pros

    Travelling the world, meet amazing people, can progress up the ladder quite quickly

    Cons

    Salary, staff travel isn’t great

    Advice to Management

    More communication


  5. Helpful (4)

    "More cons than pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Gatwick, England
    Former Employee - Cabin Crew in Gatwick, England
    Doesn't Recommend

    I worked at Norwegian Air Shuttle full-time (More than a year)

    Pros

    The work onboard is easy. Passengers are mostly nice, know to expect very little, therefore do not moan and complain.

    Cons

    A lot of the cabin crew unfortunately. There is quite a mix of crew. Some from carriers such as BA, Virgin Atlantic, Emirates. Also from charter airlines like Monarch, Thomas Cook etc...the majority of these crew are professional, hardworking, a pleasure to work alongside & focus on delivering excellent customer service, as trained by their previous airlines. However, there are also a large number of ex Easy Jet & Ryan Air crew, most of whom are absolutely dreadful, and embarrassing to work alongside. They have zero customer service skills, everything is too much trouble, they are not even pleasant to work with. It’s quite shocking to me how these people even consider themselves remotely suited to a customer service based role.

    Advice to Management

    Simple...stop recruiting from low cost short haul carriers. Or if you must, massively step up the customer service training.


  6. Helpful (1)

    "Easy going airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time

    Pros

    The atmosphere and trust in its employees

    Cons

    Poor salary for long haul. Four sectors in short haul.


  7. "Great first company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCM in London, England
    Current Employee - CCM in London, England
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    Amazing staff travel discounts
    Time off is great
    Pay is okay
    People you work with are amazing
    Can progress to be a senior after a year

    Cons

    Lots of there and back trips with short haul and can be exhausting.
    Long days sometimes although can be short too

    Advice to Management

    Pay attention to staff needs and wants

  8. "Relief Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relief Captain in London, England
    Current Employee - Relief Captain in London, England
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time (More than a year)

    Pros

    Easygoing work environment, airline in growth, positive and exciting experiences

    Cons

    Processes and procedures not complete causing disruptions within operations and affecting customers satisfaction

    Advice to Management

    Keep the engagement in developing the human capital


  9. Helpful (2)

    "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew in London, England
    Current Employee - Cabin Crew in London, England
    Recommends
    Positive Outlook

    I have been working at Norwegian Air Shuttle full-time (Less than a year)

    Pros

    Friendly working environment. No nonsense approach, very Scandinavian. A fast growing company with plenty of opportunities for promotion and career development.

    Cons

    As the company is growing and the balance of staffing vs number of operating aircrafts available is currently resulting in large number of stand by days in rosters. Flight allowances are paid a month in rears, which is making financial planning difficult.

    Advice to Management

    It would help if daily allowances were allocated and paid to crew on a day rather than monthly. Further though during continuous expansion is required to alleviate the problem of large number stand by`s and non flying, which is affecting level of monthly salaries.


  10. Helpful (5)

    "Great Airline. Terrible Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in London, England
    Former Employee - Flight Attendant in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Norwegian Air Shuttle full-time (More than a year)

    Pros

    The airline is a dream to work with. Great people, awesome pay, easy environment. A great way of reporting a dealing with things such as colleague conflict and passenger complaints.

    You have the option of joining as a junior, becoming a senior, line trainer, line checker. ground instructor and base chief!

    If you're nice to Crew Office (hard sometimes), you will get the best roster every, 5 days on, 4 days off!

    Layovers in Stockholm, Oslo, Copenhagen and sometimes parts of Spain. Enjoy them while you can!

    Great flight discount, you only pay the tax, however, due to it being budget, you'll be taking your chances getting a seat!

    Cons

    THE SHORT HAUL AGENCY: Please note if you work for Norwegian Short Haul in LGW, you will legally work for Aeroprofessional. They are terrible to work for. Unorganised, they pick favourites, no communication and are spiteful. Literally everyone in LGW dreads the day they have to contact them (most days tbf). If you're going to work for a brilliant airline like Norwegian, apply for Long Haul, at least then you will work for OSM which is much better in terms of employer.

    Advice to Management

    Advice to Norwegian Management; Get rid of Aeropro. They're useless and reduce employee morale.
    Advice to Aeropro: Stop picking favourites, start working as a team, communicate with your colleagues and employees and BE FAIR.