O2 Reviews | Glassdoor.co.uk

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O2 Reviews

Updated 17 October 2017
42 reviews

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UK - All CitiesFull-timePart-time

42 Employee Reviews

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Pros
  • amazing culture, great benefits, flexible work life balance (in 8 reviews)

  • Work life balance and flexible working are great within the company and the little things they do are very cool (in 13 reviews)

Cons
  • Cut store cleaning service and shifted burden onto staff who then had to stay behind after work to clean the store (in 2 reviews)

  • There is a constant pressure to sell (in 2 reviews)

More Pros and Cons

  1. Helpful (2)

    "Genuinely one of the best tech companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Affairs Manager in Slough, Berkshire, South East England, England
    Current Employee - Public Affairs Manager in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time (More than a year)

    Pros

    Open, transparent and a supportive workplace environment. Relatively flat management structure giving staff the freedom to carry out their duties to the best of their abilities. Company places great value in staff and plenty of opportunities to shine, especially for young people. Actively promote flexible working rather than using it as a buzzword.

    Cons

    Accountability is sometimes lacking. Also, a fast-paced environment can leave staff burnt out at times, but probably common to large corporates. As a big, complex organisation, it can give the impression of operating in silos, but that's not always the case.

    Advice to Management

    Management are generally very good and experienced, which is important for young and developing professionals. I would say don't be afraid to give your team honest feedback and work through mistakes - that's the best way to learn sometimes.


  2. "o2 shop Grimsby"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Grimsby, England
    Former Employee - Sales Assistant in Grimsby, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They take care of their staff

    Cons

    customers in Grimsby aren't the best

    Advice to Management

    promote from within more


  3. "Great place for work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Radio Engineer in Glasgow, Scotland
    Former Employee - Radio Engineer in Glasgow, Scotland
    Recommends
    Positive Outlook

    I worked at O2 full-time (More than 3 years)

    Pros

    Helpful and lovely people and a great work atmosphere

    Cons

    Some bits and "Bobs" out of place make me reduce 1 star from the rating


  4. This is the end of reviews that meet your filter criteria (UK - All Cities). Below you will find more reviews from other countries

  5. "Retail Advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at O2 part-time

    Pros

    Good pay, quarterly bonus, yearly bonus, flexibility with shifts, staff phone plan and 60 friends and family discounts.

    Cons

    Sales targets that can be very high, having to work weekends and early on iphone launches

    Advice to Management

    Sales targets have to be brought down when most of the region are not able to hit them.

    O2 Response

    6 Oct 2017 – Resourcing Consultant

    Thanks for taking the time to leave a review and it is fantastic to see all of the positives that you have working with us and we agree on all of your points as we do have good pay and bonuses and... More


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at O2 full-time

    Pros

    Excellent pension scheme, reasonable bonus potential

    Cons

    Constantly driving up targets, making them less and less realistic.

    O2 Response

    18 Oct 2017 – Resourcing Consultant

    Thank you for taking the time to leave a review for us, we really do love to hear what our employees feel about working for us. Our pension scheme is definetely a pro and we agree that it is... More


  7. "Only do retail of you love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at O2 full-time (More than a year)

    Pros

    Welcoming, Generally good people, initial 2 Day training is good.

    Cons

    -Pay extremely low,
    -Advancement few options and even though you're told that you can do other things within the company the opportunities are few if any at all,
    -Bonus policy is poor as without the store hitting it's targets no one gets the bonus even if an individual meets and exceeds their personal ones
    -Full time staff over time policy.

    Advice to Management

    Revise the pay, bonus and advancement policy. If not some sort of perks for retail.


  8. "Awesome training and best sales academy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time

    Pros

    Work life balance and training

    Cons

    Going through change - no many negatives

    Advice to Management

    Keep investing in people

    O2 Response

    29 Aug 2017 – Resourcing Consultant

    Thanks for your review. Your opinion really does matter. Fantastic to hear that the benefits of working with us is work life balance and our training. Our L&D team offer fantastic training and... More


  9. "meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at O2 part-time

    Pros

    staff (excluding management) and discounts

    Cons

    management and stupid 6 month long probation

    Advice to Management

    Fix up

    O2 Response

    30 Aug 2017 – Resourcing Consultant

    Thank you for taking the time to leave a review. Your opinion matters to us. Good to see that for you the pros of working for us is your colleagues. Working with great people does make a... More


  10. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at O2 full-time

    Pros

    It pays a salary - work with some good people to which you share a common interest within.

    Cons

    Working within a huge beast of a telecoms company and simply being another cog in a vastly large wheel.

    Advice to Management

    Not a lot really, they do their best within the difficult circumstances imposed upon them. The beauty of a large business huh.

    O2 Response

    29 Aug 2017 – Resourcing Consultant

    Thank you for taking the time to leave us a review. Good to hear that you worked with some good people. We believe that it is our people that make o2 a great place to work. As you say we do work... More


  11. "Great Benefits, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at O2 full-time (More than 3 years)

    Pros

    Work/Life balance is great
    Benefits are great
    Home working is great

    Cons

    Management is an old boys club of the same people making the same decisions and not held accountable for mistakes.

    Advice to Management

    Time for a shake up

    O2 Response

    23 Aug 2017 – Resourcing Consultant

    Thank you for taking the time to leave a review as your opinion matters to us. It is great to hear that you have identified some fantastic reasons as to why you enjoy working at o2 and we agree with... More


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