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ONEOK Reviews

Updated 5 September 2017
18 reviews

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3.0
StarStarStarStarStar
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Approve of CEO
ONEOK President & CEO Terry K. Spencer
Terry K. Spencer
8 Ratings

18 Employee Reviews

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Pros
  • They're flexible with work-life balance (in 6 reviews)

  • Great company with a wealth of talent (in 8 reviews)

Cons
  • Market based pay is well under actual market (in 10 reviews)

  • Market based pay is similar to government pay scale with the exception of no COL increases (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "NOC Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Technician in Tulsa, OK (US)
    Former Employee - NOC Technician in Tulsa, OK (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ONEOK (Less than a year)

    Pros

    Great wealth of exposure to a lot of different systems.

    Cons

    It was alright but there really isn't a whole lot of upward mobility there "they tell you this in the interview" I was there during the OneGas split . When they made me an offer to work rotating 12 hour shifts on rotating days off at OneGas for no more then what I was currently making. I declined it and they subsequently let me go as a reaction I assume... a rather hasty management decision in my opinion as there was no effort made to discuss the matter, but it was not a problem for me . I could tell from my first interview that this was not a place you want to stick around at for too long. I had a very good hourly wage but I was also a contractor and I was able to negotiate that before coming on-board with the contracting company I worked through.... I had days that where very fast paced and some days that nothing at all happened. I also had to pick up a lot of slack for a shift partner. who progressively got lazier and lazier.... I think management at the time was kind of tied and getting people in with any experience was a bit of a task for them. needless to say it was a fun ride for the 10 months I was there great exposure but I really didn't learn anything useful in my opinion.

    Advice to Management

    don't act like children when the peaces don't fall where you want them too....


  2. "Sr. Enginieer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company with a wealth of talent.

    Cons

    Lower pay range for job and years of experience.

    Advice to Management

    Trim the fat.


  3. "ONEOK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Culture. Really enjoyed benefits. Free parking and free health clinic a definite plus.

    Cons

    Limited opportunity for advancement. Limited opportunity for advancement. Limited opportunity for advancement.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jenks, OK (US)
    Current Employee - Anonymous Employee in Jenks, OK (US)
    Approves of CEO

    I have been working at ONEOK (More than a year)

    Pros

    The people within the organization are amazing. Some of the greatest people I have met.

    Cons

    There are too many layers of middle management. They hire great people, then tell them to do things another way and don't value the front line's opinion.

    Advice to Management

    Listen to the people doing the actual job.


  6. Helpful (1)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ONEOK full-time

    Pros

    This company has a great community of colleagues, offers generous time off, encourages a good work and family balance, plus solid insurance benefits.

    Cons

    Loyalty is rewarded more often than merit. Management should conduct internal reviews of managment as well as thorough exit interviews and act on suggestions for improvement.


  7. Helpful (3)

    "Smoke and Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great work/ life balance with flexible work schedule.

    Excellent Vacation/ Sick Time

    Community involvement.

    Cons

    There are too many layers of middle management. The C-Suite seems to understand to cause of the many challenges within the current ONEOK culture. The first-line employees experience the layers of bureaucracy. The middle management (repetitative layers of VPs, directors & managers) are too concerned with filters communication rather than being leaders. Communication requires two passing information up & down the chain.

    Market based pay is similar to government pay scale with the exception of no COL increases. This stifles the performance of top tier talent. Little reward for exceptional performance.

    Advice to Management

    Stop rewarding "yes men"! Reward forward thinking strategic planners who can execute well thought out initiatives.


  8. Helpful (2)

    "Poor Salary Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tulsa, OK (US)
    Former Employee - Anonymous Employee in Tulsa, OK (US)
    Approves of CEO

    Pros

    Excellent CEO and Executive VP's. Great strategists who have kept the company in good financial condition during the industry downturn.

    Sickness benefits and vacation policy are very good benefits.

    Cons

    1. The company is top heavy - there are too many Directors and Vice Presidents. Directors function as managers. 2. Below Director level, base pay is a big problem for many employees. The market based pay system, when designed, was poorly understood and many in top and mid level management believe the market rate, which is the average of what your competitors pay, is the maximum that employees should ever receive. They are very reluctant to let anybody make much more than the market rate. The upper half of the salary range - which is from the market rate to maximum - should be used too. It is for top performers who have considerable experience and/or expertise which adds real value to the company. The salary ranges themselves are actually competitive in most markets, but that doesn't matter if the actual pay employees receive is not.
    The formal, annual performance appraisal process was subjective and didn't tie to the amount of increase an employee received. However, doing away with it is a step in the wrong direction considering the compensation problems that persist at ONEOK. Pay and performance are tied together as far as employees are concerned. The formal, annual performance appraisal process should be improved so that it is not subjective but measures how well the employee performs the major functions of their job in quantitative terms. The "score" should then be directly tied to the amount of increase an employee receives. A lot of unfairness that occurs could be eliminated that way. There are not enough checks and balances on pay as it relates to performance.
    Top management needs to encourage the use of the entire salary range, not just the first half. HR needs to develop and provide the tools management needs to improve salary administration. HR should approve every pay action before it can go into effect, in order to ensure fairness. In my opinion, HR is currently a risk averse function, A major change in philosophy is needed to make it a true strategic partner that supports business needs.

    Advice to Management

    Audit where employees are in their salary ranges as it relates to their educational level and years of experience in their field, not just with ONEOK, and as it relates to their performance ratings in the past. I think you will find that you need to spend some money on corrective actions, but a lot of it could come from trimming the Officer rolls. Consider the suggestions in the section above, because doing all those things is what other companies get from their HR Departments. It isn't enough to develop pay plans to ensure external competitiveness, but not administer them to ensure internal equity. A consistent theme throughout the "cons" listed by current and former employees of ONEOK on this site is that pay is a big problem.


  9. "It's a Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ONEOK full-time

    Pros

    Ability to move up the chain quickly, so to speak, if you show any sort of self motivation. Annual reviews usually result in decent pay raises.

    Cons

    Always short staffed because it takes 6 months to hire someone. And while pay is decent, it is lower than the industry standard, and therefore retention is terrible.

    Advice to Management

    It would be helpful if someone could learn to lead. Please, someone make a decision already. Endless meetings with no results. Talk about inefficiency!


  10. "Conservative, but stable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Auditor I in Tulsa, OK (US)
    Current Employee - Staff Auditor I in Tulsa, OK (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ONEOK full-time (More than a year)

    Pros

    ONEOK is a conservative midstream energy business headquartered in Tulsa, OK. Working at ONEOK isn't necessarily the most exciting job, but it does provide great benefits with modest pay. ONEOK does not believe in layoffs so as long as you perform to the expectations set for you, you should have no problem holding down the job.

    Cons

    The price of crude oil drastically effects the price of ONEOK's stock, and the price of crude isn't predicted to rise anytime soon, so there's that. Pay is below average for similar positions in the market.


  11. "Engineering Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Intern in Lubbock, TX (US)
    Former Employee - Engineering Intern in Lubbock, TX (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at ONEOK (Less than a year)

    Pros

    The company treats you like family and really cares about you even though they are a somewhat large company.

    Cons

    The work can be boring and unchallenging at times. I found myself having to fight just to stay awake while sitting at my desk all day.

    Advice to Management

    Make the work environment more engaging and more exciting somehow. This would improve working conditions and overall production in my opinion.


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