Ocado Reviews | Glassdoor.co.uk

Ocado Reviews

Updated 17 April 2019
401 reviews

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3.4
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Ocado CEO Tim Steiner
Tim Steiner
223 Ratings

Employee Reviews

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Pros
  • "You can finish 2 hours early and still get paid for the full 8 hour shift" (in 14 reviews)

  • "If you finish early you still get paid" (in 27 reviews)

Cons
  • "long hours during the whole week" (in 12 reviews)

  • "carrying shopping up to the 4th floor no lift usley tons of water" (in 12 reviews)

More Pros and Cons

  1. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSTM Delivery Driver
    Current Employee - CSTM Delivery Driver
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Shifts are flexible they try make it fit your lifestyle after your probation period. They encourage progression and you can progress very fast once you show commitment. Loads of company benefits. Everyone gets along, team building in encouraged.

    Cons

    Carrying heavy shopping up stairs can be tiring, your route could be all flats no lift


  2. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marshal in Manchester, England
    Former Employee - Marshal in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ocado full-time (More than 3 years)

    Pros

    Flexible you can swap shifts with your co workers
    Chance of progression
    Easy job
    Helpful staff
    Defects always rectified
    Clean vans
    Pre planned route
    Pre loaded van
    Drivers notes to help find hidden houses/or apartments

    Cons

    Working in all weather
    No air con for summer

  3. "Ok to work for, poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Graduate in Hatfield, East of England, England
    Current Employee - Logistics Graduate in Hatfield, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Fast growing
    Staff discount & company shop

    Cons

    Poor pay
    Growing pains present
    Lack of travel


  4. "Relatively low salary but otherwise good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado full-time

    Pros

    Good benefits, Good working environment and the company is currently growing a lot.

    Cons

    Salary at mid tier positions is on the low side and progression can be difficult within departments.


  5. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Demand Manager in Hatfield, East of England, England
    Current Employee - Assistant Demand Manager in Hatfield, East of England, England
    Doesn't Recommend
    No opinion of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Really nice people and atmosphere. Good benefits, Good working environment and the company is currently growing a lot.

    Cons

    Salary at mid tier positions is really low side in comparison with other companies and progression can be difficult within departments.

    Advice to Management

    Increase the salary


  6. "CSTM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocado full-time

    Pros

    competitive pay rate. Good benefits.

    Cons

    Unsociable hours. London driving can be challenging.


  7. "call centre"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Contact Center Agent in Hatfield, East of England, England
    Former Employee - Contact Center Agent in Hatfield, East of England, England

    I worked at Ocado full-time (More than a year)

    Pros

    decent money for the job

    Cons

    racist views towards ethnic minorities, rude management towards members off staff

  8. "CSTM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSTM in Hatfield, East of England, England
    Current Employee - CSTM in Hatfield, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ocado full-time (Less than a year)

    Pros

    Getting full pay for shift even if you finish early.

    Cons

    Ocado claim CSTM's are paid above national average for the role. Rubbish. We are not.

    Advice to Management

    Pay your CSTMs what we are worth to you. As you acknowledge, we are the face of Ocado and the majority of us do a damn good job.


  9. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSTM Delivery Driver in Tamworth, England
    Former Employee - CSTM Delivery Driver in Tamworth, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ocado full-time (Less than a year)

    Pros

    Easy work every day different

    Cons

    Work Lots of weekends lots of flats without lifts


  10. "Good Introduction to Multi Drop Driving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Member
    Current Employee - Customer Service Team Member
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ocado part-time (Less than a year)

    Pros

    - Good Work Place Culture
    - Hard work Pays off
    - Ability to book Time off

    Cons

    - Hard Work
    - Need to be flexible due to warehouse delays can impact delivery
    - Physically Demanding