Officeworks Employee Reviews about "head office"

Updated 24 May 2020

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3.9
76%
Recommend to a Friend
88%
Approve of CEO
Officeworks Managing Director  Mark Ward
Mark Ward
133 Ratings
Pros
  • "There is a great team atmosphere(in 25 reviews)

  • "I have worked at over 5 different stores, have always found officeworks to be understanding of team members(staff) needs and as flexable as possible(in 22 reviews)

Cons
  • "Unable to learn everything about each department at Officeworks which can some times result in poor customer review for store and team members(in 22 reviews)

  • "Head Office disconnect from stores(in 11 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "head office"

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  1. "Great for retail"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Officeworks full-time for more than 5 years

    Pros

    I worked at Officeworks for six years across a number of stores in different states. The culture there was great, and I enjoyed coming to work. I felt like if I had wanted to stay there would have been a career for me moving up through management.

    Cons

    As an established retailer, there is a resistance to change, especially amongst tenured employees, which can lead to negativity and friction between head office and stores.

  2. "Not a great Management Structure"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Officeworks part-time for more than a year

    Pros

    - Amazing managers - Great coworkers

    Cons

    Higher up management (i.e. head office) ties hands for managers in stores and they get a bad rap. I have made lifelong friends here but they also have left due to how toxic it can get.

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  3. "Mixed."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Leader 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Officeworks full-time for more than 5 years

    Pros

    People, Culture, Friendly environment, leave benefits.

    Cons

    Unstable higher management. Head Office disconnect from stores.

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  4. "Great Place To Work But Need Better Facilities and Communication"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at Officeworks part-time for more than 10 years

    Pros

    Team member discounts, dynamic working environment

    Cons

    Outdated and faulty equipment at print and copy, understaffing, lack of communication from head office.

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  5. "Good stepping stone into management position"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Specialist in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Officeworks full-time for less than a year

    Pros

    On the store leadership team, so you get to sit in meetings and get a better of an idea how the back of house works so you're learning the "how we do it" and the "why we do it". Monday to Friday work, and it's mostly day shifts.

    Cons

    Wouldn't recommend a business specialist role. No support from the team in head office. You're pretty much left to fend for yourself. Managers expect you to work 9 hours a day rather than the 8 you're getting paid for.

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  6. "Fine for basic job, zero career."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newcastle
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Officeworks part-time for more than 3 years

    Pros

    Staff discounts are good, not much training is required, great for uni students and getting into a workforce.

    Cons

    zero chance of a career, you require almost 10 years minimum to have any luck at a full-time position. zero communication from head office and managers. hours can be all over the place and at times devoid you of a social life.

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  7. "Decent overall"

    3.0
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Officeworks part-time

    Pros

    The pay was acceptable, coworkers were friendly, everything was pretty relaxed. Very good 20% employee discount, along with 5% at any Coles Group stores.

    Cons

    Senior management (from head office) don't seem to be the best. Unclear vision, can be very bureaucratic. Policy and procedures were occasionally not followed.

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  8. Helpful (2)

    "Worst"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Officeworks

    Pros

    Can't think of anything to say

    Cons

    Hard Work Low Pay No Bonus No Appreciation from Management in Head Office Bad Decision Making in Head Office Out of Touch

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  9. "OFFICEWORKS head office"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Buyer in Malvern East
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Officeworks

    Pros

    Fantastic, motivated, want-to-achieve culture, driven by the desire to innovate, and be first to market, this is a company where it is all happening, and where some very smart people are leading the business to achieve a unique identity in a very crowded retail space.

    Cons

    Head office ain't in the city. Although that may Appeal to some.

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  10. Helpful (2)

    "Print and copy specialist"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Print Sales in Orange
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Officeworks part-time for more than a year

    Pros

    The pay is good, and working conditions and colleagues fantastic

    Cons

    The customers at p&c are some of the rudest you will EVER find in retail or hospo, and head office treat you like an imbecile if a complaint reaches them. There's no employee trust or support higher up than your local managers.

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Viewing 1 - 10 of 11 English Reviews