Oh Polly Reviews

Updated 15 Apr 2020

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4.0
74%
Recommend to a Friend
66%
Approve of CEO
Oh Polly Managing Director Michael Branney
Michael Branney
19 Ratings
  1. "Excellent Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse Operator in Bromborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oh Polly full-time for less than a year

    Pros

    Great management team and great work colleagues, excellent training and full support at all all times. Excellent perks for staff, very impressed.

    Cons

    No concerns, keep up the good work

    Continue reading
  2. "Love my job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bromborough, England
    Recommends
    Positive Outlook

    I have been working at Oh Polly full-time for more than 5 years

    Pros

    Great team and vibe in the office, lots of staff perks and incentives, hard work is always rewarded, plenty of opportunity for progression

    Cons

    I can’t think of any cons!


  3. Helpful (5)

    "Terrible terrible company to work for."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Worker in Wirral, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Oh Polly full-time for more than 3 years

    Pros

    Only pro is being sacked and leaving that place, sucks the life out of you being there.

    Cons

    Firstly any reviews on here that are positive on here are fake. This company has been the worst company I have ever worked for, the management is rude and obnoxious and thinks of their staff as nothing, they sack you for no reason and have done it with a lot of their staff. They treat you like nothing and expect everything from you. They don't care about the customers or staff, everything is cheaply made and overcharge. The company is a joke

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  4. "Exciting place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bromborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oh Polly full-time for more than a year

    Pros

    - Support to grow in the business. - Opportunity to learn new skills. - Fantastic discount on Oh Polly products. - Fast paced, exciting company. - Being part of a fast growing, worldwide company

    Cons

    Parking can sometime be a struggle as the business is growing so quickly, there’s not always a space for everyone but when we move to the new, bigger warehouse, this will be better

  5. Helpful (5)

    "Worst place I have ever worked"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bromborough, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Oh Polly full-time for less than a year

    Pros

    The clothing and the branding itself is incredible.

    Cons

    The refunds office environment is debilitating to your mental health. And here is why. 1. You cannot speak for more than 30 seconds without being hushed or told to stop speaking. 2. You have to beg to be trained, but because that involves speaking it never happens. And if you are caught speaking you will get told to be quiet. 3. Sometimes you would be terrified to even speak, so you would use the messaging service within the company to message other team members for help. But again that is read and stalked and tracked and you get told off for messaging. 4. The office is SILENT. Music was once played in the office until it was banned. Now you are able to listen to your headphones. But if you are caught changing a song or even picking a song you will get told off. So again it is a waste of time even putting your headphones in. 5. You are put in a seating plan and have set breaks. If you miss your break time because you are so busy, you cannot have it. 6. Your workload is entered into a spreadsheet at the end of the day. And all tasks are watched on a live task board. You are constantly watched. 7. They sit by the CCTV cameras and watch you on your breaks and question your toilet breaks (you cannot even wee in peace). 8. They go through your private and non-work related social media accounts to check what you are doing. 9. They check your search history on your computer when you finish your shift, while other staff members are still working. As if during your shift you’ve been on watching a make up tutorial or searching ‘how to eat sushi’. 10. They do not trust staff. Regardless of your age you are treated and spoken to in a patronising manner. 11. Anything told confidently regarding your personal life in a private setting, some how ends up becoming office gossip. It is actually beyond shocking what gets out. Words cannot fathom how badly this place is run. Professionalism does not exist at Oh Polly. You finish an 8 hour shift exhausted and mentally drained. You just stare at a screen in silence all day. After one month this is enough to make a person leave. I have seen more people come and go in Oh Polly than I have in an airport. People in charge of refunds seriously need to be questioned for there lack of team and behaviour towards people that work there. Refunds are the most complained about subject by customers on social media and on reviewing websites. The refunding process is poor and poorly looked after. Yet the excuse always is ‘ I need more staff’. No, you need to keep your staff, treat them with kindness and respect to get the best out of them. And clearly that is something a hostile person cannot do.

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  6. Helpful (2)

    "Interesting and rewarding Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Bromborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oh Polly full-time for more than 5 years

    Pros

    I love my Job and the fact that no day is the same at Oh Polly. I never get that Monday feeling and love the challenges that I am faced with.

    Cons

    Never enough hours in the day

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  7. Helpful (1)

    "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Bromborough, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oh Polly full-time for less than a year

    Pros

    The application process was straightforward - at each stage of recruitment, I found everyone to be really friendly and passionate about the brand. I was made to feel part of the team straight away and everyone was really welcoming. If you want career progression this is definitely the company to join.

    Cons

    The only downside is the shift work but I was aware of this from the beginning.

    Oh Polly Response

    August 14, 2019Customer Service Manager

    It is so lovely to hear you have received a warm welcome from the team and recognised how passionate and devoted everybody is to the brand. We love to promote talent within the team and wish you a happy and successful Oh Polly journey! It's great to have you on board!

  8. Helpful (1)

    "Amazing place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Wirral, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oh Polly full-time for less than a year

    Pros

    Everyone is friendly and willing to help Positive environment to work Room for progression Great staff incentives

    Cons

    There is not any cons!

  9. Helpful (1)

    "BEST JOB EVER"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Wirral, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oh Polly part-time for less than a year

    Pros

    - Friendly staff - Amazing benefits - Competitive Salary - Reasonable targets

    Cons

    - No cons at all! Best bunch of people!

    Continue reading

    Oh Polly Response

    August 14, 2019Customer Service Manager

    We are extremely happy that colleagues have become friends, and you love your working life here at Oh Polly! We set achievable targets and always reward high performers on a regular basis. We wish you every success with your career and know you will flourish at Oh Polly!

  10. Helpful (1)

    "Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bromborough, England

    I have been working at Oh Polly full-time for less than a year

    Pros

    Quiet office but they let you listen to your own music Lots to keep you busy Everyone is friendly

    Cons

    Cant think of any

    Oh Polly Response

    August 14, 2019Customer Service Manager

    We are so pleased you are loving the fast-paced environment and the colleagues around you! You have the freedom to listen to your own music as we totally get that not everyone shares the same taste. We hope you continue to enjoy your time at Oh Polly and we wish you a successful journey!

Found 30 reviews