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Old Navy Reviews

Updated 19 October 2017
4,126 reviews

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3.5
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Art Peck
548 Ratings

4,126 Employee Reviews

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Pros
Cons
  • I would say there are actually not too many cons, maybe the amount of pushing to open credit cards can get a little annoying but manageable (in 324 reviews)

  • Little work-life balance, difficulty scheduling (in 95 reviews)

More Pros and Cons

  1. "Not Horrible"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    Standard retail job. Nice managers.

    Cons

    They really push you to get people to sign up for Old Navy Cards.


  2. "Throw out the management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    Leniency in scheduling; most likely can get requested time off. Fellow co-workers will likely dislike the managers as much as you.

    Cons

    Poorly trained workers, especially new hires. Workers are trained for a day and then thrown into set positions on some of the busiest store days causing agitation amongst co-workers and customers.

    The managers are some of the most annoying and unprofessional managers I have ever worked with. It literally seems like they're freshmen in college (at least that's how they act) and everyone is out to seek an ego boost. Not very likable.

    Advice to Management

    Hire older and more approachable managers. Properly train new hires before letting them work without full supervision.


  3. "Great for a first time job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Brand Associate in Athens, GA (US)
    Current Employee - Lead Brand Associate in Athens, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    With this being my first job, I was very pleased with my experience working here. I've been with Old Navy for almost 3 years now and get along very well with the management and most of the other employees. My hourly wage is nice, and the management has always tried to accommodate my requests.

    Cons

    There is a lot of turn around, which can be hard to build workplace friendships, but that is nothing to do with the company, more with who was hired. There have been some issues with scheduling--like getting shifts on days I requested off. Opportunities for advancement are not always clear.


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  5. "Old Navy Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Loved the flexibility and scheduling

    Cons

    Sometimes lack of effecient training


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Old Navy part-time

    Pros

    Understanding managers, incredibly flexible hours for a full-time student, great employee discount

    Cons

    The only downsides of old navy are the rude and annoying customers but this is applicable to all sales associate jobs for corporations.

    Advice to Management

    None


  7. "Senior Merchandise Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Merchandising Manager in Williston, VT (US)
    Current Employee - Senior Merchandising Manager in Williston, VT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Old Navy full-time (More than 3 years)

    Pros

    Career advancement, flexibility, very open

    Cons

    Many hours, lack or work-life balance


  8. "Brand associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Associate in Lincoln City, OR (US)
    Current Employee - Brand Associate in Lincoln City, OR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    The associates are friendly and very proud of their store, very professional and they make sure the customer is their main focus.

    Cons

    They should have employee evaluations at least once a year and give raises for a job well done. Don't just hire them and forget them Appreciate them by showing it in their paycheck. Also tell them often they are doing a great job it motivates them to do even better!

    Advice to Management

    Do employee evaluations every six months or at least once a year and raise their pay accordingly. This will keep good employees satisfied and loyal for a job well done


  9. "Good Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    Great discount, customer service experience, flexible hours, and accommodating schedule

    Cons

    Inconsistent with folding and hanging techniques

    Advice to Management

    Continue to be supportive of associates and accomodating. Maybe provide better training on folding and hanging procedures.


  10. "Old Navy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Fun Environment
    Room for advancement
    Great discount throughout brand

    Cons

    Lots of early mornings
    Performance based on how many brand credit cards you open


  11. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time

    Pros

    Very fun place to work

    Cons

    I have nothing negative to say

    Advice to Management

    Keep up the good work


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