OpenMarket Employee Reviews about "work life balance"

Pros

OpenMarket has(/had) an amazing group of smart and talented people. The org charge was very compressed with very little "middle management" layer. You could talk directly to the president and get straight answers if you wanted them. The company's overall communication _was_ great. I felt like I knew what our direction was, how our financials were looking, what our competitors were doing, and how we were planning on changing to meet new challenges. Benefits are above average, pay is good, and the work/life balance is fair.

Cons

The new parent company broke trust by promising that everyone would have a place at the combined company, and then laying-off part of the engineering staff. That was followed by several other communication and policy blunders that caused many very talented people to leave. Infobip seems to realize they have a retention problem. They acknowledge their mistakes, but there still hasn't been any fundamental change to how they communicate and interact with the OpenMarket people. The C-suite keeps talking about how we are going to be integrated into a single company, but that vision doesn't seem to trickling down to the individual departments. It is now a year after the buyout and my department still has no idea what our roll will be and still doesn't have any regular communication with our counterparts at Infobip. Instead we get a constant stream of last minute demands for integration work in order to move all of OpenMarket's customers over to Infobip's systems. Despite their (already broken) promises of a merged company where everyone has a job, it still feels like we are being sucked dry and will then be discarded. The amount of OpenMarket people leaving and walking away from retention and end of year bonuses is crazy. In response, there have been several new perks announced, including some additional vacation time, and other improvements in benefits. There still hasn't been any change to how Infobip is handling the cultural, communication, and trust issues though.

Pros

Work-life balance is not just a cliche, it's truly great with OM. Jonathan (CEO) is kind, inspirational, level-headed and 'gets it.' Most colleagues and execs were wonderful to work with! Salary, benefits and time-off policies were generous. OpenMarket is a well-established, reputable player in the aggregation space with solid infrastructure, respectable clients, and an eye toward the future.

Cons

The work-life balance scale tips toward life a little too heavily in some regards, with a lack of urgency and accountability in the name of valuing people. Speed-to-market has been too slow to meet industry standards and client demands for new product offerings. Acquisition of products and platforms was definitely needed, and hopefully resolved with Infobip!

Pros

Opportunities for advancement Emotionally intelligent leadership Global team Work-life balance Good benefits

Cons

Tools/ Systems provided by the parent company are more hindrance than helpful

Pros

Culture of trust from the senior leaders translates to healthy work-life balance, lack of micro-managing, empowerment to innovate and (gasp) make mistakes that help you and the business grow, and to enjoy your work and colleagues in a (very sleek new) office environment free from toxic politics. A breathe of fresh air compared with many corporate cultures.

Cons

As with many tech companies, diversity and inclusion is a work in progress. However, the leaders have genuine goals to ensure that diverse voices are at the table across the company and are making measurable progress.