Optical Express Outbound Agent Reviews

Updated Aug 13, 2020

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Found 16 of over 415 reviews

4.1
80%
Recommend to a Friend
79%
Approve of CEO
Optical Express Chairman & CEO David Moulsdale
David Moulsdale
9 Ratings
  1. 5.0
    Former Employee, less than 1 year

    Good opportunity for bonus however difficult targets

    Aug 13, 2020 - Outbound Call Center Representative in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great bonus pay (if you meet targets) good atmosphere, different team games etc

    Cons

    Targets can be difficult to meet

    1 person found this review helpful
  2. 5.0
    Current Employee, more than 3 years

    Optical express

    Jun 21, 2020 - Outbound Sales Agent in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working with great team leaders that motivate you on a Daily basis to hitting your targets. Friendly place. Nice atmosphere

    Cons

    To be honest nothing really.

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    2 people found this review helpful
  3. 2.0
    Former Employee

    Wouldn’t recommend it unless you’re desperate

    Mar 14, 2020 - Outbound Sales Representative in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    . The salary is better than most call centres but if you last the 6 month probation period it is apparent why

    Cons

    . The targets are achievable but this means deceiving and bullying people in to booking a consultation . Adverts that you contact people from promise free laser eye surgery or say things like “if you are born between 1980 - 1993 then you may be able to get treatment for free”

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    6 people found this review helpful
  4. 5.0
    Current Employee, more than 1 year

    Outbound laser advisor

    Apr 16, 2019 - Outbound Sales Representative in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great buzz about the place,everyone really friendly, always trying to make the place a good place to work ,setting up incentives to win stuff for just doing your job.

    Cons

    Having to work a week or backshifts it is a struggle to get any plans done that week.

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  5. 5.0
    Current Employee, more than 1 year

    Xxxx

    Apr 16, 2019 - Outbound Advisor in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting place very friendly environment

    Cons

    Needs to reconsider public holidays

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  6. 5.0
    Current Employee, more than 3 years

    Xxx

    Apr 16, 2019 - Outbound Sales Advisor in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good working hours if u have kids and friendly environment

    Cons

    No public hoildays needs review

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  7. 5.0
    Current Employee, less than 1 year

    Optical Express

    Apr 16, 2019 - Outbound Agent in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits including discounts and holidays, City Location, Bonus Scheme, Training, Shift Pattern, Charity Involvement

    Cons

    Pay could be more competitive

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  8. 5.0
    Current Employee, more than 1 year

    A+ company

    Apr 16, 2019 - Outbound Agent in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Brilliant place to work, amazing people, friendly atmosphere, competitive salary and very good bonus

    Cons

    I don’t have any cons Optical Express don’t hide anything from employees

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  9. 4.0
    Current Employee, more than 3 years

    Outbound advisor

    Apr 16, 2019 - Outbound in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, bonus achievable, overtime available

    Cons

    some of the managers aren't approachable. Only get basic rate pay for overtime

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    1 person found this review helpful
  10. 3.0
    Current Employee, less than 1 year

    Outbound Sales Adviser

    Apr 17, 2019 - Outbound Sales Agent in Glasgow, Scotland, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexibility with shifts. Good bonus to be made if good.

    Cons

    At times not a pleasant work environment, at times high targets to meet which add pressure and sometimes seem unattainable.

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    1 person found this review helpful
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