Optical Express Employee Reviews about "minimum wage"

Updated 30 Dec 2019

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3.4
60%
Recommend to a Friend
61%
Approve of CEO
Optical Express Chairman & CEO David Moulsdale
David Moulsdale
199 Ratings
Pros
  • "Working with great team leaders that motivate you on a Daily basis to hitting your targets(in 13 reviews)

  • "senior management interaction daily(in 12 reviews)

Cons
  • "Lack of leadership within Senior Management(in 15 reviews)

  • "Clinical staff assisting with eye surgery are paid minimum wage (terrifying)(in 9 reviews)

More Pros and Cons

Reviews about "minimum wage"

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  1. "Great employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Handler in Glasgow, Scotland

    I have been working at Optical Express part-time for more than 3 years

    Pros

    Fexible shifts, great management. opportunities to try out new departments

    Cons

    Salary is minimum wage

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  2. Helpful (4)

    "Maximum micromanagement minimum everything else"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruitment Executive in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Optical Express full-time for less than a year

    Pros

    Met some friends for life

    Cons

    Inexperienced & insecure management leads to petty behaviours & major micro management. 4 people resigned due to one particular manager. Minimum holidays. 40 hour working week. Half hour lunch only. Clock in/clock out. Hire & fire attitude. Antiquated in the views of running the entire business. Lacks inclusivity - won’t employ anyone with visible tattoos, dyed/quirky hair, visible/unusual piercings. Casual racism - if applicants don’t have a traditional “British” name, you will be asked how good their spoken English is. Salary is below market average. Clinical staff assisting with eye surgery are paid minimum wage (terrifying)

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  3. "Enjoyable"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Optical Express full-time

    Pros

    Lots of scope for learning new skills and being involved in different departments.

    Cons

    No inflation wage increase unless you are on minimum wage, even if you are promoted/change role or take on more skills.

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  4. Helpful (8)

    "Laughable positive reviews have been dictated by CEO"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optical Express full-time

    Pros

    None. Really... there are none.

    Cons

    CEO directs employees to write positive reviews on here to counteract any negative ones... just look back at the history and date pattern of positive posts v negative posts. Cue at least half dozen positive reviews after this one. Make no mistake, he is obsessed with fabricating his online reputation. The company is purely a public ego project for this paranoid self-obsessed CEO, it's certainly does not have the interests of it's customers at heart, or a viable business plan. Reality of being employed here: - minimum wage, no pay review - in fact, no review or appraisal of any kind; - minimum holiday entitlement; - archaic clock in/out card system - woe betide you if you are even a minute late; - timed and capped toilet breaks for call centre staff; - 30 minute lunch breaks; - zero notice sackings, at the whim of the micro manager CEO; - management by bullying; - zero career opportunities, unless you just want to follow every despicable order by the CEO or his senior manager sheep; and - zero development opportunities. Don't take online reviews word for it... ask any recruitment agency.

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  5. Helpful (11)

    "Awful company to work for!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Optical Express full-time for more than 3 years

    Pros

    There aren’t any. The ‘good’ reviews on here are a complete lie. I am treated like dirt by management every single day.

    Cons

    Everything. The wages are awful (minimum wage), the holidays are a joke, half an hour lunch for a 9-5:30 shift, management are not trained to do the job properly, the bullying culture, constant threats to your job, the bonus scheme is made up as they go along. My mental health was fine before I started working for this company, now I need medication to get me through the day here. It has seriously affected everything, from my demeanour, to my home life. The ‘good’ reviews on here are all left by ‘managers’ (funny that), and they are a lie. We received an email asking us to go onto Glassdoor and rate Optical Express as a good employer, and anyone caught doing otherwise would be subject to a disciplinary. I still have the email. I’m sorry, but when are you above a certain thing called ‘freedom of speech’? If you need to threaten employees into leaving good reviews, then they aren’t really true, are they?

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  6. Helpful (3)

    "Worst company ever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Optical Advisor in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optical Express part-time for more than 10 years

    Pros

    Apart from the people at store level there are no pros

    Cons

    Minimum wage, expected to work extra hours for monthly stocktake, go to meetings etc outside of working hours pressurised for hard selling of spectacles, coatings and premium lenses to Oap's, kids etc and given unachievable targets

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  7. Helpful (13)

    "Recruitment agencies would rather lose commission than place someone here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Glasgow, Scotland
    Doesn't Recommend
    Disapproves of CEO

    I worked at Optical Express full-time for more than 5 years

    Pros

    People. But that is an attribute of any job I've been in and is no way derived from this atrocious company.

    Cons

    Minute micro management from an unethical CEO down. Managed by threats and bullying. A punitive environment. Consequences of not towing the line are typically an on-the-spot sacking, even if it's Christmas Eve. Optical Express breeds motivation by fear. And the billy-no-mates CEO thrives on it. Bosses can’t be questioned, leaders can’t be challenged and employees must submit to whatever they’re told. Zero development opportunities... unless you are a nodding sheep. Bare legal employee entitlement as suggested by the government. Minimum wage, 9-5.30 with half hour lunch and minimal holiday entitlement. You will be disciplined if you are even a minute late or clock out for too many toilet breaks. Even if you regularly work additional hours. Zero supplier relationships. Invoices not paid. No thought to customer care.

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  8. Helpful (9)

    "Keep Your Self Respect and walk on by"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Optical Express

    Pros

    its a job If you need eye care or surgery you know the staff and procedures Building is nice and kept clean

    Cons

    * Minimum wage * Team Managers who bully not coach * Not allowed to have air con switched on * No blinds on windows * No development Opportunities * Can be sacked at any time if your face doesn't fit. * Bonus is what makes up your min wage salary and they take some off you if you dare to be sick * Staff are not empowered to do their jobs * Processes are poor and stores don't answer their phones.

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  9. Helpful (13)

    "Worst employer ever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optical Express for more than 10 years

    Pros

    No pro's at all worst company ever to work for

    Cons

    Was still on minimum wage after 10 years management doesn't pay bills, threatening emails constantly, the only interest they have in a patient is how much money they can get out of them

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