Optical Express Employee Reviews about "working environment"

Updated Jan 28, 2020

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Found 9 of over 402 reviews

4.0
77%
Recommend to a Friend
81%
Approve of CEO
Optical Express Chairman & CEO David Moulsdale
David Moulsdale
269 Ratings
Pros
  • "Great team ethics within clinics which makes working along side them even more enjoyable(in 16 reviews)

  • "This creates the best working environment by working part of a team on a shared goal(in 12 reviews)

  • Cons
  • "Lack of leadership within Senior Management(in 16 reviews)

  • "Clinical staff assisting with eye surgery are paid minimum wage (terrifying)(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "working environment"

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    1. 5.0
      Current Employee, more than 5 years

      Optical Express 5*

      Apr 16, 2019 - Team Leader in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great working environment state of the art office/building 1st class facility's within building ( Restaurant amazing and discounted for staff ) great holiday allowance and extra holiday for long service. a lot of work with charity's. and fun days within the office for charity great incentives for all staff senior management interaction daily. training and development consistently. progression within the company is 2nd to none. one team ethos patient focus world class treatments with the most state of the art technology

      Cons

      parking in city centre not cheap, public transport not reliable at times.

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    2. 3.0
      Current Employee, more than 5 years

      Live chat agent

      Dec 2, 2019 - Live Chat Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment, staff get on well and you build long lasting friendships.

      Cons

      No career progression. Just a job to pay the bills.

      1 person found this review helpful
    3. 5.0
      Current Employee, more than 5 years

      Full Time At OE - Customer Contact Centre

      Apr 16, 2019 - Call Center Customer Service Representative in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very flexible with working hours to help accommodate things such as university/college, appointments and childcare. Good bonus available if you are willing to put the work in. Regular call coaching and training provided to help you improve. Good working environment with a relaxed atmosphere. Frequent incentives put in place with the opportunity to win prizes. All levels of management are approachable.

      Cons

      Only 30 minutes for lunch.

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    4. 5.0
      Current Employee, less than 1 year

      Optical express

      Apr 16, 2019 - Customer Care Advisor in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very friendly and motivated working environment.

      Cons

      Nothing in the short time I have been here.

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    5. 5.0
      Current Employee, more than 1 year

      Optical Express

      Nov 8, 2018 - Optical Advisor in Derby, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyable working environment with a great team of staff and promising job progression

      Cons

      Occasions of working late, but always get time owed back.

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    6. 5.0
      Current Employee, more than 1 year

      Good working environment

      Jan 14, 2017 - Anonymous Employee in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work alongside some great people here in the call centre in a good working environment. I have worked in other call centres and they don't come close in comparison to this one for the actual work that is done and the potential earnings.

      Cons

      Not great climate control. It is sometimes far too hot and then it becomes extremely cold. Windows can be opened but not everyone enjoys the same temperature.

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      2 people found this review helpful
    7. 4.0
      Current Employee, more than 8 years

      A fast paced, welcoming environment.

      Oct 16, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewards Hard Work. Strives to be the best within the industry. Senior Management are receptive to change, new ideas and feedback. Friendly working environment.

      Cons

      starting salary could be higher to attract the right candidates.

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    8. 5.0
      Current Employee, more than 1 year

      Manager

      May 14, 2018 - Manager in Norwich, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment, supportive, career progression, great values. A really great company to work for, you always feel valued and supported.

      Cons

      None, my experience has been great and continues to be great.

      1 person found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      General Manager

      Jan 28, 2020 - General Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Optical Express is the most progressive company anyone could work for. There is a big focus on “One team” ethos where everyone works together. This creates the best working environment by working part of a team on a shared goal. I feel as a manager my feedback is always listened to. I am given regular reviews which help me develop further in my role. The company invest in all their employees and are made to feel valued. The job allows a real work life balance which is rare in most companieS.

      Cons

      Really happy with everything

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      1 person found this review helpful
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