P&O Ferries Reviews | Glassdoor.co.uk

P&O Ferries Reviews

Updated 7 Feb 2020

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3.0
51%
Recommend to a Friend
70%
Approve of CEO
P&O Ferries Chief Executive Officer Janette Bell (no image)
Janette Bell
5 Ratings
  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P&O Ferries full-time

    Pros

    Good salary with nice hours

    Cons

    Long time sitting down

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    P&O Ferries2019-11-11
  2. "I generally enjoy the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Stewardess in Dover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P&O Ferries full-time for more than a year

    Pros

    Uniform, meals on board free everyone becomes like a second family

    Cons

    Long hours, even longer if ships delayed or serve weather occurs

    P&O Ferries2020-01-28
  3. "With over 180 years of heritage and experience, P&O Ferries is one of the UK’s favourite ferry operators."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Infrastructure Engineer 
    Negative Outlook
    No Opinion of CEO

    I have been working at P&O Ferries full-time for more than 10 years

    Pros

    Good for local employment and salaries. There are a lot of employees who have been here for a long time — owned by DP World, a major global port and terminal operator.

    Cons

    Projects are often difficult to deliver, as timescales and budgets are tight.

    P&O Ferries2020-02-07
  4. Helpful (2)

    "Archaic culture blocking serious change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dover, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at P&O Ferries full-time for more than 8 years

    Pros

    Some really good people throughout the company. Good salary and benefits Aspects of my role are really enjoyable A really good CEO in Janette Bell, she knows what needs to be done to get the company to the right place.

    Cons

    Impossible to get things done, a real "blocking" culture. Too much manipulation by Managers and lack of integrity in the way things are done. Micro management is rife - don't expect any kind of empowerment. Ridiculously Dover centric. Poor performers are never really managed, just moved around.

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    P&O Ferries2019-06-11
  5. "Good wages, good training and career path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Third Engineer in Dover, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at P&O Ferries full-time for more than 5 years

    Pros

    Pay for training from school leaver all the way to Chief Engineer/Captain. Most ships attract tax free salary. Can be a good laugh onboard. Salary amongst highest for Watchkeeping MN officers (deck and tech). 1 week on/1 week off with two 3 week off periods when you want holiday or 2 weeks on/2 weeks off with three 3 week periods off rostered.

    Cons

    Often short crewed requiring redeployment elsewhere. Storms can be a nightmare sleeping onboard. You have to deal with onboard services, who believe they run the ships with minimal training...

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    P&O Ferries2019-03-12
  6. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    No Opinion of CEO

    I have been working at P&O Ferries full-time for more than 5 years

    Pros

    Lots of really nice people Train pass is a nice benefit

    Cons

    Very difficult to increase wage Car park is managed stupidly

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    P&O Ferries2019-02-18
  7. Helpful (1)

    "The only benefit is the train pass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Contact Center Agent in Dover, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at P&O Ferries part-time for more than 3 years

    Pros

    After 6 months employment/passing probation you receive a train concession card which is really useful, along with several free crossings a year on the ferry. Decent hourly rate for a youngster.

    Cons

    Awful training which has gone downhill over the years. They teach people half the job before going live on the phone so new starters are forced to pass calls on to more experienced staff. No longer a fun happy place to work. A call centre is never going to be someone's dream job and it can be mind numbing at times, but it seems like managers want to make the job just that little bit worse by bringing in rules such as seating plans as if you're in school. A culture of bullying and snitching is promoted. No rewards or incentives. They brought in an incentive for upsells and then quickly took it away when they realised people were actually good at their jobs and they were having to pay out a lot of money in bonuses - so they replaced it with unrealistic targets to ensure that NO ONE gets a monthly bonus. They've taken everything away in the past year - day off on your birthday, monthly games/prizes for upselling. You can never get annual leave (unless you book it by January for the entire year). Honestly the worst place to work on earth save yourself the torture and apply elsewhere.

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    P&O Ferries2019-02-09
  8. "Great part time role, but would not recommend full time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at P&O Ferries part-time

    Pros

    - Good Money ... Especially if you work the hours - Lunch and Dinner Free - Training Good and Paid - Good for a student over summer

    Cons

    - Long Hours - Some management can be rude - Many people who are not your manager will play manager - Can be quite cliquey - Can get very monotonous

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    P&O Ferries2018-11-01
  9. Helpful (1)

    "Deck Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deck Officer in Dover, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at P&O Ferries full-time for more than 3 years

    Pros

    Long Work hours and intense schedules

    Cons

    Very Good leave and time off

    P&O Ferries2018-05-31
  10. Helpful (1)

    "Ha!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Steward 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at P&O Ferries full-time for less than a year

    Pros

    Free meals that’s about it

    Cons

    Unsociable hours, unsociable and rude staff onboard, jobsworth managers and unorganised office staff that don’t know their head from their backside. If you want to be treated like a glorified servant to the core team than this is the job for you. There are some benefits like the other assistant stewards that are the same as you that you tend to make friends with. All I will say is that if you are an outgoing person with a personality and can stand up for yourself then this is NOT the job for you. They do not like people like that.

    Continue reading
    P&O Ferries2018-05-16

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