PNC Financial Services Group Universal Banker Reviews

Updated Oct 3, 2021

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Found 120 of over 7,097 reviews

3.4
54%
Recommend to a Friend
85%
Approve of CEO
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
William S. Demchak
50 Ratings
  1. 5.0
    Current Employee

    bank

    Sep 28, 2021 - Personal Universal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay and good co-workers

    Cons

    limited staffing, so always stressed

    1 person found this review helpful
  2. 5.0
    Former Employee, less than 1 year

    Nice bank for employees

    Sep 27, 2021 - Universal Banker in Fredericksburg, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was only at the bank for three months at an in-store location, and had transitioned over from another bank, but the co-workers and management were fabulous people. The atmosphere is friendly, the training is comparable to other banks, and although there were sales goals those goals were fairly low pressure. The culture for employees is also very laid back, which was very nice. Given my past banking background it was a very quick and easy transition for my skill set.

    Cons

    PNC is still in the process of switching from a proprietary software system to Salesforce, so at times that was fairly confusing when deciding which system to use to access customer information or open customer accounts. The old system was also quite cumbersome and non-intuitive. Once they get the full switch over to Salesforce done all should be much smoother.

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  3. 2.0
    Former Employee, more than 1 year

    Get foot in the door and get out

    Oct 3, 2021 - Universal Banker in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    first banking job, easy to get into banking

    Cons

    in-store locations have terrible hours, terrible staffing, and terrible management

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  4. 2.0
    Former Employee, more than 1 year

    Great company, terrible management

    Sep 29, 2021 - Universal Banker in Holland, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company mission statement is wonderful and the company follows its inclusive, and diverse culture. A lot of benefits workingbjere including pension! Great district and regional management.

    Cons

    Toxic branch managers are VERY common. As an Branch managers seem to have a chip on their shoulder and like to gossip and talk bad about their employees vs mentoring the team. Also short staffed constantly with almost a 100% turnover rate because there was no diversity or very little.

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  5. 4.0
    Current Employee, more than 1 year

    Great company to work for

    Sep 10, 2021 - Universal Banker in Palm Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of medical benefits and flexibl.e working arrangments

    Cons

    Lots of operational needs for a low base pay.

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  6. 3.0
    Former Employee, more than 3 years

    Place

    Sep 12, 2021 - Personal Universal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of training! They give you the tools you need to be Successful!

    Cons

    Pay could be better and work life

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  7. 4.0
    Current Employee, more than 1 year

    bb

    Aug 16, 2021 - Universal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good vacation upto 3 weeks

    Cons

    short staffed. low pay scale

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  8. 2.0
    Former Employee

    All talk, No gain

    Aug 25, 2021 - Universal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great customers and prospects for Company, growth.

    Cons

    Low employee trust or growth opportunities, very focused on Male V. Female employee opportunities at the expense of mental health, lack of follow up, clique environment at the expense of new employees

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  9. 3.0
    Former Employee, more than 1 year

    Review

    Aug 24, 2021 - Universal Banker in Oak Park, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health insurance, dental, free bank account.

    Cons

    Managers were terrible and people were disrespectful

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  10. 1.0
    Former Employee, more than 1 year

    Blah

    Aug 31, 2021 - Universal Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Only pro is that I was getting a paycheck.

    Cons

    Upper management could careless about employees, sales goals are unrealistic especially for new hires, they make things more complicated than needed, they don’t pay you your worth.

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