PNC Financial Services Group "upper management" Reviews | Glassdoor.co.uk

PNC Financial Services Group Employee Reviews about "upper management"

Updated 14 Feb 2020

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3.5
61%
Recommend to a Friend
81%
Approve of CEO
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
William S. Demchak
2,027 Ratings
Pros
Cons
More Pros and Cons

Reviews about "upper management"

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  1. Helpful (2)

    "Stagnant positions and pay, incompetence is RAMPANT, and they do NOT care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Center Representative 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at PNC Financial Services Group for more than 8 years

    Pros

    Pay is alright depending on experience and education. But good luck getting a raise after that. They have benefits mainly good time off compared to most and many options for your schedule. Coworkers while lacking in ability are generally nice people and lower mgmt does seem to care as much as they're allowed to.

    Cons

    Incompetent coworkers EVERYWHERE. Lack of training in cross depts leaves a qualified few to pick up the pieces of everyone else mistakes. To the point you wonder how this bank keeps any customers. High turn over of employees. Very few opportunities to advance beyond a notch or two above a normal consultant. Benefits dont cover any costs with insurance. The upper management decisions and goals are set clearly by people who dont know the jobs being performed and has been steadily growing more and more away from employee friendly policies constantly squeezing more out of you while never paying you a penny more for it. Communication of important information and changes typically comes far too late. Directly witnessed failure of upper management to follow thru on promises of pay and incentives and no one seemed to care, border line wage theft. This might be a good place to get your foot in the door in your first career or so but most dont stay longer than 2 years or so for good reason. By then the company doesnt care to promote you or train you more than necessary. Your just a number to them.

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    PNC Financial Services Group2020-02-15
  2. "PNC is a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Banker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    PNC gives you exposure to great people and has great benefits.

    Cons

    Micro managed and upper management is oblivious to in branch needs.

    PNC Financial Services Group2020-01-26
  3. Helpful (1)

    "Good People, Poor Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BSSA II in Philadelphia, PA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at PNC Financial Services Group full-time for more than 3 years

    Pros

    People I worked with were great! Compensation was decent with commissions allowing for a major bump to your overall pay.

    Cons

    Company culture seems fake from upper management. Top tier commissions very difficult to obtain but achievable. Politics tend to get in the way sometimes.

    PNC Financial Services Group2020-01-30
  4. "If you want to hate your life? Work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Sales and Service Representative in Akron, OH
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at PNC Financial Services Group full-time for more than 3 years

    Pros

    #1 - Branch support team was really helpful and professional. #2 - Healthcare decent, plus HSA incentives nice.

    Cons

    My branch Micro-manager liked to play favorites. Send me job ads from Indeed, then ask me why I was still there? Mgr. would talk about drama w/her husbands ex-wife. (That was superfun!) Upper management doesn't care how your being treated. All they care about is sales goals. I really liked the job but didn't like how they treated their lower rung employees.

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    PNC Financial Services Group2020-02-04
  5. "Stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Universal Banker 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Good for resume, unique experience, room for some growth, decent benefits

    Cons

    6 day work weeks in some regions, no overtime, upper management favored heavily over bankers and tellers, unrealistic goals to meet, micromanaging to the highest degree, some of the lowest pay in the industry, almost impossible to meet bonuses, very slow growth, and overall a company that couldn't care less about your overall well-being.

    PNC Financial Services Group2020-01-31
  6. "its cool.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Teller in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time for more than 8 years

    Pros

    brand promise, technolgy, products

    Cons

    mirco managed, upper management out of touch,

    PNC Financial Services Group2019-12-07
  7. "Friendly environment"

    StarStarStarStarStar
    Current Employee - Personal Banker 

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Commission structure is great compared to other banks

    Cons

    Upper management controls your every move

    PNC Financial Services Group2019-12-02
  8. Helpful (1)

    "BSSR"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at PNC Financial Services Group full-time

    Pros

    15 vacation days, 6 sick days, 1 personal day Benefits are good.

    Cons

    Both upper management and branch management, pay is very low.

    PNC Financial Services Group2019-10-14
  9. Helpful (4)

    "Property Preservation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at PNC Financial Services Group

    Pros

    Nice work/life balance. You can leave work at the office without worrying about it while you’re off. Decent vacation time, so-so benefits. Some departments offer work from home ability.

    Cons

    The longer you are in a department the more vulnerable you become. I have been in this department for three years and the roster has gone from 30 employees to 10 with no new hires. You will get a 1% raise whether you cure cancer or just do the minimum. If you are promoted, it takes two years before your pay is bumped up into the target range and that is if you’re performance jives with middle management’s agenda. If you do have the ambition to rise to the top, you are told you must move from department to department, or in some cases to other companies, before you be considered for a promotion. Pay is below industry standard and a badge of honor for upper management. Those higher up consistently advise lower employees with designs on moving through the company of they want more pay, they’re better off somewhere else. Department managers are mandated what rankings they can give their employees, including being forced to rank at least one employee as unsatisfactory even if they are adequate. Middle management is not well-versed in the departments they run but use the basic knowledge they have to stall departmental developments with petty discussions about procedures that have been altered several times over, in a calendar year. Computer/based trainings that are broad-stroke, press release material are passed to all employees no matter how little they may relate to their job function. Middle management then gets bonuses based on lower level employees completing the training timely, meaning middle management ensures top priority is placed on the computer-based training and not the actual job functions assigned to each employee. Middle management is constantly monitoring department managers, on the look out for any wrongdoing that they can throw in their faces. In my specific department, three years ago, there were three department managers. Middle management has trimmed that to one, making sure that department manager shoulders all three of the former managers’ responsibilities, plus departmental audits, and then slaps that manager with an unsatisfactory rating ensuring they will not have to give that manager a raise. Middle management is constantly loading up the department manager with meetings so that the department manager is rarely available to help employees, or complete their own individual assignments, and then gets docked for not completing certain tasks. There is a general aura of anxiety once you walk in the door as you await your department’s inevitable deletion.

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    PNC Financial Services Group2019-10-03
  10. "Big bank that is ok paying below market salary. Start here, learn here, but then leave to get paid and advance."

    StarStarStarStarStar
     
    No Opinion of CEO

    I worked at PNC Financial Services Group

    Pros

    PNC is a great institution to learn a great foundation in asset management, and will expose you to seasoned veterans with valuable experience. Time off for new parents is great. Has Pension and 401(k).

    Cons

    Pay tends to be well below market, there are massive shifts in business strategy and turnover within leadership in the Asset Management Group. Idea are seldom valued unless they are created by a select few that have managed to remain at the top of strategy. Goals are relatively nonexistent ... given the high level business model tends to change every two years and the organization Always seems to be in a “figuring it out” mode. Product set within the asset management group is solid but far behind the curve of other competitors and big names. Mentality tends to be one that employees should be grateful to be employed and to be allowed to do business on behalf of PNC. Bonuses and raises are subject to whoever your manager is at the time and if they are new to their role expect upper management to give minimal dollars so they can afford to pay those who are at risk of leaving due to chronic under-compensation and appreciation.

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    PNC Financial Services Group2019-09-13

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