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Pacific Sunwear Reviews
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    Pacific Sunwear Reviews

    Updated 17 January 2019
    1,229 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Pacific Sunwear President, CEO, and Director Gary H. Schoenfeld
    Gary H. Schoenfeld
    508 Ratings

    Employee Reviews

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    Pros

    • "Laid back environment- helps you focus and relax at the same time" (in 100 reviews)

    • "great employee discount and laidback environment" (in 94 reviews)

    Cons

    • "There can be a lack of work / life balance" (in 46 reviews)

    • "Terrible upper management oh my goodness" (in 82 reviews)

    More Pros and Cons

    1. "good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      fun atmosphere, nice discount, nice co workers

      Cons

      bad schedules, long hours, close late

    2. "Really fun environment and people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Overland Park, KS (US)
      Current Employee - Sales Associate in Overland Park, KS (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Pacific Sunwear part-time (More than a year)

      Pros

      Great work enviroment with trendy clothes at a discounted rate
      50% off

      Cons

      Bad pay, around 7.25 and no raises

      3. Join the Pacific Sunwear team
      See Our Latest Jobs

    3. "Great First Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pacific Sunwear part-time (Less than a year)

      Pros

      Laid back dress code, fun atmosphere, easy work.

      Cons

      Can be stressful at times, poor management, not enough hours.

      Advice to Management

      Maintain the number of sales associates, for better hours.

    4. "Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in King of Prussia, PA (US)
      Former Employee - Sales Associate in King of Prussia, PA (US)
      Recommends
      Positive Outlook

      I worked at Pacific Sunwear (Less than a year)

      Pros

      Good retail experience, fair managers

      Cons

      long days, can get boring

      Advice to Management

      This was a decent job for a high schooler. Make a little money and get some retail experience. The managers are very fair and the people are fun to work with. It was an enjoyable summer job before college. Hours are fairly flexible and the interview process was easy.

    5. "An iconic retailer of our generation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pacific Sunwear full-time

      Pros

      - A fun environment with trending apparel, a great mix of music, and coworkers that become friends.
      - Management sees growth potential and helps you move up within the company.
      - Generous clothing discounts and employee contests.
      - Ability to learn all aspects of the retail business from visual merchandising to customer service to daily store tasking.

      Cons

      I truly have nothing bad to say about Pacsun.

    6. Helpful (1)

      "Fun Part Time Job!!"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      Current Employee - Retail Sales Associate in Natick, MA (US)
      Current Employee - Retail Sales Associate in Natick, MA (US)
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Pacific Sunwear part-time (More than a year)

      Pros

      1. It's a super easy job, you really only have to fold, ring, and unlock fitting rooms.
      2. The co-workers and management really make or break this job, luckily my store has the most amazing people and I genuinely look forward to my shifts.
      3. The discount is really good! You get 5 50% off items per month and 30% off anything else.
      4. Requesting time off is very accessable and not frown-upon, as long as you give them ample amount of time before they make the schedule
      5. It's a really easy-going environment. Management honestly doesn't expect too much from associates since we're all mostly high school/college students.

      Cons

      1. You can get pretty long shifts sometimes. If you're doing a floorset where you reorganize the store and put out new merchandise, you can be there until 2am or have to come in at 5am. Black Friday can be long too! And depending on your mall, your closing shifts can be pretty late.
      2. You don't get a lot of hours. It is a part-time job but there are weeks when you only get one 4 hour shift. Luckily, my store has a group chat and people are always giving away shifts so that's how I pick up some hours. I noticed that if your managers notice your a good worker, they will give you more hours too.
      3. Bi-weekly pay. This is really annoying when you need money. Also, they give you a debit card and load money onto it (that's how you get paid) and the entire set-up process of it was super confusing.
      4. Bad communication between upper management to lower. We are given these papers with how the store should look and has each merchandise in a specific place. But we never recieve the same merchandise that's on the papers so we have to improvise, and then upper management will come in and get mad that we don't have the same stuff that's on the paper. It's really not organized.

      Advice to Management

      1. Take hiring people more seriously. Don't just hire applicants to have a body in the store! And train them better. I always find myself teaching the new hires how to do a lot of stuff because management never showed them.
      2. Have more faith your associates. We like to feel that we are useful, and sometimes the managers can look down on us or just assume we won't do anything correct.

    7. "Meh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Corpus Christi, TX (US)
      Former Employee - Retail Sales Associate in Corpus Christi, TX (US)
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Pacific Sunwear part-time (More than a year)

      Pros

      Great discount flexible and great for high schoolers

      Cons

      Minimum wage
      Low hours
      Low opportunity for advancement

      Advice to Management

      Remain professional while working and keep an open mind ,as it is minimum wage, for when people need to focus on school or their kids etc.

    8. "Fun"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Conroe, TX (US)
      Former Employee - Retail Sales Associate in Conroe, TX (US)
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Pacific Sunwear part-time (Less than a year)

      Pros

      Fun people, flexible hours, and lots of downtime.

      Cons

      Management and not many hours.

    9. "Fun Coworkers, Crap Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Lead in College Station, TX (US)
      Former Employee - Sales Lead in College Station, TX (US)
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Pacific Sunwear part-time (More than a year)

      Pros

      You will meet and interact with a lot of interesting people, both customers and coworkers

      Cons

      Company may have escaped bankruptcy but be expected to complete seemingly unrealistic merchandising tasks on top of your sales goals, with few or no other associates scheduled alongside you. The hours and pay are also pretty abysmal

      Advice to Management

      There was basically little to no check-ins or communication from area or district management to our store and both us at middle-management and our general manager were often left feeling very isolated and without any guidance from above

    10. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in Hurst, TX (US)
      Current Employee - Retail Sales Associate in Hurst, TX (US)
      Doesn't Recommend
      Positive Outlook

      I have been working at Pacific Sunwear part-time (More than a year)

      Pros

      Good people and good management to work with. Great energy throughout the work place

      Cons

      Minimum wage pay and crappy customers

      Advice to Management

      Pay employees mroe