Palgrave Macmillan Reviews

Updated 5 Aug 2020

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2.2
32%
Recommend to a Friend
0%
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Palgrave Macmillan CEO Daniel Ropers
Daniel Ropers
3 Ratings
  1. Helpful (1)

    "Great team low morale"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publisher in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Palgrave Macmillan full-time for more than a year

    Pros

    Great team, very global, working with amazing academics

    Cons

    Emphasis on unsustainable volume of publishing, less quality control

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  2. "Changeable"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Palgrave Macmillan full-time

    Pros

    Great colleagues, fun work environment

    Cons

    Going through flux, lots of takeovers and change of leadership

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  3. Helpful (1)

    "Editorial Assitant/Assistant Editor"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Palgrave Macmillan full-time

    Pros

    Good stepping stone to move to other publishing companies/roles.

    Cons

    Poor management, tedious administrative work, creatively un-stimulating and lots of red tape to get anything approved.

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  4. Helpful (1)

    "Corporate Chaos"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editorial Assistant in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Palgrave Macmillan full-time for less than a year

    Pros

    Some lovely intelligent and engaged people work here! Palgrave as have a strong brand and friendly work culture. The (editorial) work is always varied, and gives good opportunities to learn and grow - if you're a naturally autonomous worker who can cope well under pressure.

    Cons

    The merger with Springer has destroyed the Palgrave company culture, as you feel like nothing more than a cog in a machine. Senior management shows little to no notice of the on the ground work/grafting done by junior and mid-level staff. You're bogged down by operational and administrative work, which hampers any creative growth. I've felt bullied by a line manager, who has used punitive performance plans in an attempt to 'whip staff into shape'. You feel pressured to lie to external figures like authors and editors to cover up mass chaos and disorganisation within the company. There is no Union activity at SpringerNature. Low morale. OVERWORKED and UNDERPAID. Lots of talented and nice people put to waste. You're told to stick to the party line. High turnover of staff. Lack of transparency about pay, and you're kept in the dark about high level strategy - even things like basic publishing strategy. Reputation of the Palgrave is being damaged. Staff made redundant overnight to cut costs. Company pushes for quantity over quality. Your voice isn't heard. Company only cares about overheads. Instability! Lack of diversity or commitment to equal pay or equality in general - female staff make up majority of the workforce, but most senior roles are occupied by middle aged white men with outrageous pay checks. Physical and mental burn out is a common occurrence, with many across the company - there is a flimsy attempt to offer internal counselling services, which many prefer not to take. You feel unimportant and easily replaceable.

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  5. Helpful (5)

    "Avoid!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editorial Assistant in King's Cross, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Palgrave Macmillan full-time for more than a year

    Pros

    The high volume work load ensures that Editorial Assistants get a varied amount of tasks and acquire useful admin, marketing, email and time management skills. I enjoyed working with authors on the lists I managed, even those who were particularly challenging. It was rewarding to work with them and produce a product they were happy with and that fits into the publishing programme.

    Cons

    I do not think the negative atmosphere in my team is enjoyable or condusive to output. I was bullied and lied to by my manager. I did not receive positive feedback from any senior editor in the team but was ignored unless I did not do a task immediately when they asked. When Editorial Assistants offer valuable suggestions in team meetings, the credit goes to their managers, who use it to further their own career. There is no motivation or reward for being innovative and proactive.

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  6. Helpful (4)

    "Awful place to work!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Palgrave Macmillan full-time for less than a year

    Pros

    I worked with a few great people. Lots of colleagues very passionate about publishing.

    Cons

    Awful management (the worst I've ever experienced: bullying, dishonest and unprincipled), no tangible benefits, unrealistic expectations, low morale, high staff turnover, ill informed business practices, overall terrible decision making by management.

  7. Helpful (2)

    "Could be a great place to work, but management politics causes unnecessary stress and uncertainty!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editorial Assistant in London, England
    Recommends
    Positive Outlook

    I have been working at Palgrave Macmillan full-time for less than a year

    Pros

    The work is genuinely interesting, and we produce some beautiful books. Everyone who deals directly with the hands-on and creative elements of the publishing industry (so everyone from sales and marketing to production and editorial and design) is really passionate about good content and happy customers and authors. The atmosphere in individual departments is positive, and things like regular pub trips and extracurriculars like the choir mean that people make friends within the company quickly and easily. The offices are in an ideal location, really easy to get to for anyone living in London or the surrounding area.

    Cons

    Morale is lower than it should be. One key reason for this is that there is no real sense among the average employee that senior management care enough about us or our books to support us properly. In the months I've been here, staff turnover has been very high for various reasons, including moving on elsewhere, some redundancies, and several junior employees just becoming burnt out and sick of the stress. Compounding the problem is the fact that people who leave are not always replaced (and when they are this is never done in a timely manner), meaning that the colleagues left behind end up taking on loads of extra work for no extra pay or recognition. The company says the framework for salary and promotion is going to be made more transparent in future, but at the moment it is murky and deceptive, with no ongoing review of performance and seemingly random spates of mass job-title-changes every few months. If they could spend less time messing about with the company structure/brand/website/systems, and more time making sure their current employees are healthy and happy, that would make such a difference.

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  8. Helpful (4)

    "Mixed Feelings"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Palgrave Macmillan full-time for more than a year

    Pros

    I really liked my colleagues, and made some very good friends Campus is nice Immediate management (i.e. line managers) are caring and doing the best they can in the circumstances

    Cons

    The company ethos is worrying – values quanitity over quality Higher management seem happy to implement drastic changes, with little or no adequate training, and no testing stages. Recent example: IT department were made redundant, an outsourced 'call centre' style IT helpdesk implemented, this resulted in hundreds of employees waiting days for things like new password resets, printers didn't work, new employees couldn't log in for weeks. No initial user testing – it was utter chaos. Management actively discourage discussions of pay between employees, even though the Equality Act 2010 provides that an employer cannot prevent their employees from making a ‘relevant pay disclosure’ to anyone, and cannot prevent employees from seeking such a disclosure from a colleague, including a former colleague. Pay in my department was very low for industry standard (I gathered data from other publishers and salaries posted on Glassdoor to reach that conclusion) and management usually refused to engage in any realistic discussion about your earning potential, or even why you're being paid the amount you are.

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  9. "Mixed Feelings"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Negative Outlook

    I have been working at Palgrave Macmillan full-time

    Pros

    Great colleagues and team Interesting content to work on/with

    Cons

    Low salary Poor development opportunites

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  10. Helpful (1)

    "Good company to develop at"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant Editor in London, England
    Recommends
    Neutral Outlook

    I have been working at Palgrave Macmillan

    Pros

    Freedom to explore different products and work with different teams, great co-workers, chance to work at all levels of publishing and to learn more about the industry. great location.

    Cons

    Poor technical support means you are often unable to do your job, confused and constantly changing targets and objectives from upper management, corporate structure changes too often, understaffed in key areas.

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