PetSmart Reviews

Cons

So much about this company is just AWEsome! I would love to see more teams embrace the work from home movement for a day or two each week when possible.

Cons

Limited opportunities for promotions,insufficient pay.

Cons

Initial training was like 10 hours of reading boring information about working in the store, which I never had to do. Corporate makes lots of stupid rules which suggests these people have spent little time actually working with live animals or asking PetsHotel employees to weigh in. The main reason I hated my job, however, was that management at my store was TERRIBLE. The PetsHotel manager was vengeful and made it an extremely toxic work environment. Me and several of my co-workers developed severe anxiety issues over working at PetSmart (insomnia, chest pain, constantly on the verge of an anxiety attack, etc.) because of this individual. Her only superior at the store was the store manager, who agreed with her methods of management (pretending to be nice to get dirt on co-workers so they had reasons to write them up, not allowing employees to interact with other employees that were not on the same level as them in the store...I almost got my friend fired who had recently been promoted by mentioning an interaction we had on social media). I was so happy to leave and it's a shame that these two individuals put such a damper on what should have been a fun job taking care of people's pets. I am giving 3 stars because without my manager I would have loved my job.

Cons

Management were not very helpful or professional at times

Cons

Hours suck and there's a lot of standing

Cons

Hard work and concentration required when working here. Will need to be punctual and reliable. You will need good concentration aswell.

Cons

Not enough pay, minimum wage

Cons

Hourly pay rate, not enough hours

Cons

Corporate would make rules that made it obvious they had never worked a day blue collar in their life. Dumb rules that would make things unsafe or not just not make any sense at all. They also don't realize the revenue the Hotels bring in and expected us to cut hours as we got busier. Therefore making some people work way over their scheduled shift. This also reduced the quality of care we could give the dogs and cats. There simply was too many pets in the facility for the amount of hours we were allowed to work a week.

Cons

Schedule is random sometimes have yo close then open