Pinstripes Reviews

Kind of like the horror movie, but worse. Pinstripes is easily the most toxic work environment I have ever had the misfortune of being a part of, and the toxicity stems from the top down. The COO (who oversees the entire Sales Department) is degrading and misogynistic while his minion, the Regional Director of Sales follows him like a cow to slaughter. They guide the sales department using fear tactics and do nothing to help guide and coach their team using professional methods for positive growth. On weekly sales calls they are disrespectful to individuals and will call people out, instilling a greater sense of panic and paranoia. This then leads the Directors at each location to think these practices are okay with their individual locations, treating sales managers inhumanely and expecting them to take the fall for missed numbers or targets. People are let go without warning and talked about even after they've left. The corporate team, particularly the Regional Directors operate this business like the cool kids in high school. If, for whatever reason, they decide to stop liking you, you're probably out of a job. In a sales environment, of course hitting projections is the top priority, however Pinstripes sets unrealistic standards with no direction or support from the executive level of how to achieve their astronomical goals. You would think with such an emphasis on event sales, and the sales team driving the business overall, the company would provide a better workspace. Instead, 6-7 sales team members are expected to sell out of a closet while sitting on each other's lap. On top of closet sized offices, the sales team is expected to pick up the slack when other departments are failing at event execution. The promise of working one day remotely was promptly removed when "numbers were down," "events weren't being handled properly by FOH," or "just because the corporate team felt like it." The biggest failure, in my opinion, is a company of this size not having an HR department. Yes, you read that correctly. THERE IS NO HR WHATSOEVER. I'm sure one can only imagine why this is the case, but when employees are being mistreated and there is no one to report the misconduct to, the issues either get swept under the rug or perpetuated. New locations are in trouble. The corporate leadership team is corrupt, inept, and doesn’t have a clue how to run a successful business. With the company's plan to rapidly expand, the quality of the venues' infrastructure, and the teams’ wellbeing will suffer at a level beyond repair.

Run for the hills. Worst organization I’ve ever worked for, by far. People are expected to work 60 hour weeks. Be prepared to have all your waking time go to work. Holidays aren’t observed. PTO isn’t respected. Expected to work through sickness. Departments are understaffed to keep costs down so everyone is overworked and has unrealistic expectations put on them with workloads. Culture is toxic and the Founder/CEO and COO are the worst offenders. Fear-based leadership at its finest. Screaming, swearing and personal insults are the norm. Firing people is a badge of honor that they take pride in and joke about after people lose their jobs. No loyalty to good and hardworking people. Seen many people with long tenure get fired effective immediately with no severance without being provided a reason as to why they are losing their job or any previous performance conversations. The only ones that last are those that join in on the culture and throw others under the bus to save their skin. Can’t speak enough about what a terrible company this is to work for. One of my biggest regrets was leaving a stable job for a role with them. Take my advice and look elsewhere.