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      Pinter

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      Pinter Reviews

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      4.1

      62% would recommend to a friend

      (16 total reviews)
      avatar

      Ralph Broadbent

      90% approve of CEO

      55% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      4.3

      Culture and values

      4.0

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      3.5

      Compensation and benefits

      Pinter has an employee rating of 4.1 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pinter employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      16 reviews
      1.0
      24 Jun 2021

      Don't believe the hype

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Free beer is obviously a big plus in working here but there are no other benefits that come along with the job. Ralph is extremely approachable, which is great to see in a CEO.

      Cons

      Lack of communication internally which then affects what we tell customers. It's as if no one really knows what's going on. The customer service team is often shunned to the side, missing out on work socials and the 'great work culture' so often spoken about. The turnover of the customer service team is astounding. Multiple people from the team have been signed off work due to the stress and anxiety the role causes, yet nothing has changed. Have a problem? Good luck speaking to management and expecting a change. All talk and no action.

      avatar
      Pinter Response
      4y
      We are sorry that you have had a negative experience. You may be interested to know that since this review was submitted, we have made changes to our company benefits and have increased the amount of internal comms to the whole business. The Greater Good
      4.0
      2 Aug 2022

      Start-Up Company with lovely Staff

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone within the company is incredibly nice and approachable and are all very friendly, Great work environment which is spacious and well supplied, Great benefits

      Cons

      Organisation could be improved, especially from the higher up's, Better communication between departments is needed

      2.0
      30 Jun 2022

      Uncertain Future

      Laboratory analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Typically offer low wages for positions so only under qualified people apply offering growth opportunities but without guidance. However Pinter's growth has peaked and there are far fewer growth opportunities now Has employee led diversity and inclusion panel Had ground filter coffee machine and many teas but quality and quantity has been steadily decreasing since they laid off the office manager Is based on the Black Horse Beer Mile

      Cons

      Complete lack of quality management has lead to decline in sales and high customer turnover. Long running issue that is not being addressed. Future of the company is questionable. Laid off 70 staff post Christmas rush Jan 2022. Moral is poor Have many company values but are rarely stuck to, or factored into decisions. Quality, Value, Community, Sustainability, Innovation Management is under experienced and under performing Poor quality of sites. Office is normally freezing and heaters are required in winter but is too hot in summer. Roof leaks when it rains 80% of the company got no payrise in the annual review of pay Jan 2021. Many key long time staff left across the company after this

      Viewing 1 - 3 of 16 Reviews
      Related searches: Pinter jobs | Pinter salaries | Pinter benefits | Pinter interviews
      ReviewsPinter reviews

      Glassdoor has 17 Pinter reviews submitted anonymously by Pinter employees. Read employee reviews and ratings on Glassdoor to decide if Pinter is right for you.