Pitney Bowes "work life balance" Reviews | Glassdoor.co.uk

Pitney Bowes Employee Reviews about "work life balance"

Updated 7 Mar 2020

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3.3
55%
Recommend to a Friend
56%
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
620 Ratings
Pros
  • "Great work life balance, super friendly coworkers(in 194 reviews)

  • "Good benefits (Free Cab, health insurance, incentives sometimes)(in 110 reviews)

Cons
More Pros and Cons

Reviews about "work life balance"

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  1. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Hatfield, East of England, England
    Neutral Outlook
    No Opinion of CEO

    I have been working at Pitney Bowes for more than a year

    Pros

    Good people that are loyal ; Great work-life balance

    Cons

    Main Postage meter business is in decline and new replacement enterprises are not yet fully in place. Company has had to recently make heavy redundancies

    Pitney Bowes2018-09-25
  2. "Senior Application Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Applications Support Engineer in London, England
    Negative Outlook
    No Opinion of CEO

    I worked at Pitney Bowes full-time for more than 3 years

    Pros

    1. Good work life balance and flexibility 3. Very responsive HR and other departments.

    Cons

    Other than above three points not good place to work for. 1. Company do not care about employee. 2. Focus is more on clients and sales 3. Less or invisible learning opportunity 4. Zero growth opportunities. PB will keep you in the same role until you retire. 5. Give your 100 % to the company in return you will get peanuts. No appreciation at all. 6. Company can use any personal thing you shared with them against you. This was not expected from HR I would suggest stay away from this company unless fresher. In few years you will realise you ended up with zero NEW skills as well as old skills gone being in PB.

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    Pitney Bowes2019-12-21
  3. Helpful (2)

    "On the road to retirement...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pitney Bowes full-time for more than 3 years

    Pros

    Work life balance is good.

    Cons

    Slow pace, people set in their ways, lack of opportunities, lots of broken promises, low pay,

    Continue reading
    Pitney Bowes2018-04-24
  4. Helpful (3)

    "A large corporation made up of hundreds of acquired companies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Watford, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pitney Bowes full-time for more than 8 years

    Pros

    Flexible working hours. Family like atmosphere. Good medical cover. Relaxed working environment. Result oriented so even if it looks like you only worked 1 hour, if you produced results nobody cares. Very good work/life balance.

    Cons

    Pitney Bowes is a very large organization made up of hundreds of acquired companies. Each group you join is probably what used to be 1 company that was acquired, along with its staff. Culture among each group differs, depending on what the original working culture of that company is like. All the pros I stated may not apply if you transfer to another working group. Apart from your base salary, expect not much else in benefits. No free lunch, no free coffee, etc. Your career with Pitney Bowes depends on how much profitability your acquired product still provides. Once your group gets reorganized to report to product managers in the USA, your career with Pitney Bowes is coming to an end.

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    Pitney Bowes2017-08-06
  5. "Hard to progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    New Acquisitions Account Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Pitney Bowes

    Pros

    Great Training Programme Good work/life balance

    Cons

    not enough opportunities to advance career

    Pitney Bowes2017-04-13
  6. Helpful (6)

    "No Work life balance, bullying & harassment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - A Manager At GAO Hatfield in Hatfield, East of England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Pitney Bowes full-time for more than a year

    Pros

    It's a large business and can provide a platform for career progression if it adopt a fair approach and right policies

    Cons

    No work life balance, bullying and harassment, ignorant management at GAO Hatfield

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    Pitney Bowes2016-09-10
  7. Helpful (5)

    "Pitney Bowes DMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative in Watford, East of England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pitney Bowes

    Pros

    The best thing about working at Pitney Bowes is they don't keep their national level managers for very long. This means that you get some satisfaction from seeing someone that has been commited to making your working conditions hell get promoted out of your way to some European job that's just been created or better still sacked for one thing or another.

    Cons

    Pitney Bowes DMT has never been a good place to work as a Service Engineer, but over recent years treatment and conditions have eroded beyond dreadful. There has been a consistent drive to dumb down the engineering staff, who essentially now work as setters, setting up the machines fo operators who can't be bothered. Benefits have been reduced over the years - an example of a few are noted below Standby rates have been cut for engineers. Company car grade has been lowered for engineers. Sharesave scheme abolished for engineers. Pay rises are inulting if you even get one. Yet the company still manages to fly managers on a Jolly all over the world, rearranging flights at the last minute and incurring huge cancellation fees. Work life balance is non existent. If you get a home life it's only because Pitney Bowes allow it. You're expected to be available to work anywhere and any hours at the drop of a hat and if you can't make it for any reason even after having substantial pressure applied, you're left in no doubt that the company disapproves, threats such as "You'll need to consider you're career very carefully" are common. As an engineer wanting to provide the best possible service to the customer, it's disheartening to find that you're just not permitted to keep an adequate amount of parts onsite to provide the level of service you'd like. In the past, it was uncommon for a machine to be inoperable even overnight, now it comes as no surprise if a machine has been down for 2 weeks awaiting parts. Obviously there is a very strong blame culture in this company and if you're unfortunate enough to gain employment with them, you'd be well advised to put everything in an email and keep a copy rather than phone because at some point it will be required as proof when a manager tries to say he was never made aware of a situation. There is absolutely no cooperation between the many different departments in Pitney Bowes, many have been outsourced and don't care and the ones that haven't just have no interest in helping you to do your job. The HR department are there solely to let management know just how much they can get away with. Appraisals are set by the management team and are pointless. Part of the official appraisal process involves moving the goalposts to ensure that the results fit to a nice bell curve. Many of the targets are set at a national level and no matter how hard you try, if someone else doesn't, you're not meeting the target. Others are just plain impossible, for example a customer breaks a piece of equipment, you let them know that it'll be chargeable, they then call the account mangement team, who decide to give them a freebie, despite you being given instructions that any damage through misuse is chargeable. Finally, the company sends out a survey once a year, it has done for years. Over time the questions evolved so as you can't really give your true opinion any more. An example of this is instead of asking you to rate different thing about the company as in the past, the question now asks you to put a tick next to the 5 things you like best about working for the company. This now means that the company can say X% like Y the best, instead of allowing you to disapprove.

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    Pitney Bowes2016-06-24
  8. "Make us feel as if we matter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time for more than 3 years

    Pros

    Flexible and home working makes a good work/life balance. The ability to manage own workloads without micro management. Pleasant working conditions and offices.

    Cons

    There is very much an "us and them" feeling. If you are not a Director/VP you are a nobody. The company concentrate on rewarding the hierarchy and not those lower down the scale. Administrative staff do not receive any benefits. Salaries not in keeping with the outside market, not competitive for clerical staff. Work loads not sustainable.

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    Pitney Bowes2015-05-22
  9. "Good people, benefits but management need to focus on business instead of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    Great benefits Excellent work/life balance Great people

    Cons

    Management too busy fighting each other rather than fighting for business Bureaucratic

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    Pitney Bowes2014-02-28
  10. "A lumbering dinosaur of a company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    A good potential for earning well above your basic salary and they have some really great people to work with. Some very good products and training.

    Cons

    During my 10+ years with the DMT department of this company they went from viewing their technical staff as an important part of their business to being a necessary evil. The benefits for an Engineer working for Pitney Bowes used to be above average but have been gradually eroded away over the years to the point where I wonder why anyone with any talent would want to stay working there. As I said in the pro's section, there is potential to earn good money at PB, the basic wages are below average but you are expected to work a lot of overtime and out-of-hours standby which can boost your income hugely. Unfortunately you don't have a lot of choice in the matter, long hours are expected and PB cares little for your health and work-life balance. Sure, you can go to management and HR with any issues regarding this if you want to go to the top of the list for the next round of redundancies. Very poor communication between departments makes even the most basic task a challenge within PB. HR, payroll and fleet are notoriously bad for this, Simple tasks such as and trying to reclaim expenses or making even basic enquiries are a nightmare. The company is going through a lot of restructuring at the moment, hopefully this will clear the way for some much needed modernisation. Pitney Bowes DMT have a very good product line but have all but ceased development now. The paper mail sector is slowly dying and worryingly PB don't seem to be trying to adapt or diversify away from it. If they do have a plan they certainly haven't communicated it to their staff, which makes for a very gloomy, demotivated workforce.

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    Pitney Bowes2013-02-09
Found 217 reviews