Planet Fitness Front Desk Agent Reviews

Updated 6 May 2021

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3.5
57%
Recommend to a Friend
66%
Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
134 Ratings
  1. "Decent job for college kids"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Maryville, TN
    Doesn't Recommend
    Approves of CEO

    I have been working at Planet Fitness part-time for more than a year

    Pros

    Fun work environment. Possibility of promotion. Good 401k

    Cons

    Poor upper management. Part time work. No raises. Being forced to enforce stupid policies when management overlooks them.

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  2. "Working at Planet Fitness"

    4.0
    Former Employee - Planet Fitness Front Desk Associate in Mount Clemens, MI

    I worked at Planet Fitness part-time

    Pros

    Kind staff, awesome customers, great perks.

    Cons

    2-10 shift was the worst


  3. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Planet Fitness Front Desk Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness part-time

    Pros

    Worked around school hours, and very flexible

    Cons

    Rude customers, short breaks and standing for long hours

  4. "Great College Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk in Lancaster, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness part-time for more than 3 years

    Pros

    Great coworkers and fairly easy work

    Cons

    Pay was not the greatest and rarely increased

  5. "front desk"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time

    Pros

    get to use the gym

    Cons

    The pay is bad not enough to live on.

  6. "fine job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Okemos, MI
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Planet Fitness part-time for less than a year

    Pros

    great team effort, good pay for part time

    Cons

    understaffed, couldn't be flexible with hours, large turnover rate

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  7. COVID-19

    "Terrible experience do not recommend"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Planet Fitness full-time for less than a year

    Pros

    The Coworkers were friendly there

    Cons

    Cleanliness was bad. They would use the rags they used on tanning beds on the counters and gym equipment. There’s a bad odor in many of the smaller spaces. Employees repeatedly removed their masks on the floor. They would rather you not follow CDC guidelines and NOT wear a mask instead of wearing one that doesn’t have their logo. They’re using the pandemic to exploit their employees and profit off of them. They provide none of the uniform and fully expect you to buy these things before you even get a paycheck from them. After what I’ve seen I’ll never even step foot in a PF fitness because they are NOT clean! This is after the pandemic has killed 500,000 people so I have no confidence that they ever took hygiene seriously. And if they aren’t now, they never will. Enter at your own risk.

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  8. "Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Planet Fitness full-time for more than 3 years

    Pros

    Set schedule. Decent starting pay. Free membership.

    Cons

    The management makes or breaks on how your work environment is. As well as your co workers. No real benefits. Majority of the time is spent cleaning.

  9. "idk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk in Williamsville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness part-time

    Pros

    Amazing Atmosphere, fun place to work, great managment

    Cons

    there are no cons to working here.

  10. "Planet Fitness"

    3.0
    Former Employee - Front Desk in Plantation, FL

    I worked at Planet Fitness full-time for more than a year

    Pros

    Good job for students to get started in the workforce.

    Cons

    The pay was quite bad.

Viewing 1 - 10 of 492 Reviews

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