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    Planet Fitness Reviews

    Updated 23 Aug 2019

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    Found 1408 reviews

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    54%
    Recommend to a Friend
    64%
    Approve of CEO
    Planet Fitness CEO Chris Rondeau
    Chris Rondeau
    423 Ratings
    Pros
    Cons

    • "None I can think of besides maybe low pay" (in 96 reviews)

    • "robot scripts, silly upper management standards" (in 55 reviews)

    More Pros and Cons

    1. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Dall, Scotland
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness

      Pros

      Very good Company and nice work environment

      Cons

      low salary and no advancement opportunity

      Planet Fitness2015-03-05

    2. "Fun, collaborative culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Guru in Hampton, NH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness full-time for more than 5 years

      Pros

      I enjoy working at PF. I've had the ability to shift into different roles and develop my professional expertise during my tenure at PF. I like the fun and collaborative culture - folks really pitch in and help out when needed. I like the benefits and the communication from Sr Management on the company's performance and outlook.

      Cons

      I wish the senior management team was more diverse (by gender and ethnicity).

      Advice to Management

      Increase the professional development of internal staff.

      Planet Fitness2019-08-21
      3. Join the Planet Fitness team
      See Our Latest Jobs

    3. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Member Service Representative in Indianapolis, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness full-time for more than 3 years

      Pros

      Environment, members, shifts, management, growth, some incentives

      Cons

      Pay, benefits, only one direction to move up in the company

      Planet Fitness2019-08-20

    4. "Not too bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Member Service Representative 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness part-time for less than a year

      Pros

      Pays above minimum wage, free black card membership

      Cons

      On feet the whole time, lots of cleaning

      Planet Fitness2019-08-20

    5. "Amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Msr in Sacramento, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Planet Fitness part-time for less than a year

      Pros

      Work Janitorial services and member services such as canceling memberships

      Cons

      Understaffed Poor on boarding not a lot of training with terminals

      Advice to Management

      Non atm Train better with terminal interface

      Planet Fitness2019-08-18

    6. "Front desk associate"

      StarStarStarStarStar
      Current Employee - Floater 

      I have been working at Planet Fitness part-time

      Pros

      Free membership and good schedule

      Cons

      The hours can sometimes be long

      Planet Fitness2019-08-15

    7. "My favorite job and also my least favorite job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Flex in Houston, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness part-time for more than a year

      Pros

      Positive atmosphere, encouraging people and staff, and of course the free membership.

      Cons

      Sometimes the people can be awful, especially when it comes time for the annual fees to be taken out.

      Advice to Management

      Make sure your staff is okay, especially after being yelled at for something that isn't their fault.

      Planet Fitness2019-08-15

    8. "Not Bad"

      StarStarStarStarStar
      Former Employee - Front Desk Service Representative 

      I worked at Planet Fitness part-time for more than a year

      Pros

      Flexible with hours for a college student

      Cons

      Management was strictly top down

      Planet Fitness2019-08-15

    9. "I love to work with world famous fitness brand and learn to improve my self with planet fitness supervision 🏋🏻‍♂️"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      No Opinion of CEO

      I have been working at Planet Fitness full-time for more than 10 years

      Pros

      It’s really huge brand and international organisation to best way to learn new techniques

      Cons

      No excuses just improve your self challenges becomes your success steps

      Advice to Management

      I just say that be professional and be punctual just give me a chance to improve my self thanks

      Planet Fitness2019-08-13

    10. "Pretty good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service in Marlboro, NJ
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Planet Fitness part-time for more than a year

      Pros

      Free gym Over minimum wage Easy job

      Cons

      Early hours Rude customers Not much growth Had to remember a "script"

      Advice to Management

      N/A

      Planet Fitness2019-08-24
    Found 1408 reviews