Planet Fitness Reviews | Glassdoor.co.uk

Planet Fitness Reviews

Updated 23 Aug 2019

To filter reviews, or .

Found 1408 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
64%
Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
423 Ratings
Pros
Cons
  • "None I can think of besides maybe low pay(in 96 reviews)

  • "robot scripts, silly upper management standards(in 55 reviews)

More Pros and Cons
  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dall, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness

    Pros

    Very good Company and nice work environment

    Cons

    low salary and no advancement opportunity

    Planet Fitness2015-03-05
  2. "Fun, collaborative culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guru in Hampton, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time for more than 5 years

    Pros

    I enjoy working at PF. I've had the ability to shift into different roles and develop my professional expertise during my tenure at PF. I like the fun and collaborative culture - folks really pitch in and help out when needed. I like the benefits and the communication from Sr Management on the company's performance and outlook.

    Cons

    I wish the senior management team was more diverse (by gender and ethnicity).

    Advice to Management

    Increase the professional development of internal staff.

    Planet Fitness2019-08-21
  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness full-time for more than 3 years

    Pros

    Environment, members, shifts, management, growth, some incentives

    Cons

    Pay, benefits, only one direction to move up in the company

    Planet Fitness2019-08-20
  4. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness part-time for less than a year

    Pros

    Pays above minimum wage, free black card membership

    Cons

    On feet the whole time, lots of cleaning

    Planet Fitness2019-08-20
  5. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Msr in Sacramento, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Planet Fitness part-time for less than a year

    Pros

    Work Janitorial services and member services such as canceling memberships

    Cons

    Understaffed Poor on boarding not a lot of training with terminals

    Advice to Management

    Non atm Train better with terminal interface

    Planet Fitness2019-08-18
  6. "Front desk associate"

    StarStarStarStarStar
    Current Employee - Floater 

    I have been working at Planet Fitness part-time

    Pros

    Free membership and good schedule

    Cons

    The hours can sometimes be long

    Planet Fitness2019-08-15
  7. "My favorite job and also my least favorite job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flex in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness part-time for more than a year

    Pros

    Positive atmosphere, encouraging people and staff, and of course the free membership.

    Cons

    Sometimes the people can be awful, especially when it comes time for the annual fees to be taken out.

    Advice to Management

    Make sure your staff is okay, especially after being yelled at for something that isn't their fault.

    Planet Fitness2019-08-15
  8. "Not Bad"

    StarStarStarStarStar
    Former Employee - Front Desk Service Representative 

    I worked at Planet Fitness part-time for more than a year

    Pros

    Flexible with hours for a college student

    Cons

    Management was strictly top down

    Planet Fitness2019-08-15
  9. "I love to work with world famous fitness brand and learn to improve my self with planet fitness supervision 🏋🏻‍♂️"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Planet Fitness full-time for more than 10 years

    Pros

    It’s really huge brand and international organisation to best way to learn new techniques

    Cons

    No excuses just improve your self challenges becomes your success steps

    Advice to Management

    I just say that be professional and be punctual just give me a chance to improve my self thanks

    Planet Fitness2019-08-13
  10. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Marlboro, NJ
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Planet Fitness part-time for more than a year

    Pros

    Free gym Over minimum wage Easy job

    Cons

    Early hours Rude customers Not much growth Had to remember a "script"

    Advice to Management

    N/A

    Planet Fitness2019-08-24
Found 1408 reviews