PointClickCare Reviews

Updated 10 May 2021

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4.3
83%
Recommend to a Friend
97%
Approve of CEO
PointClickCare Chief Executive Officer Mike Wessinger
Mike Wessinger
352 Ratings
Pros
Cons
  • "Fast paced - if you are not used to it, it can be challenging(in 12 reviews)

  • "Because the company is growing so fast, we're not always as efficient or as structured as a more mature organization would be(in 11 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Enjoyable time, company is growing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PointClickCare full-time

    Pros

    Organization is growing and you can be a part of the growth

    Cons

    Not as structured as it could be but then you can be the catalyst for change

  2. COVID-19

    "Great organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Quality Assurance Analyst in Minneapolis, MN
    Recommends
    Approves of CEO

    I worked at PointClickCare full-time for more than 5 years

    Pros

    Great company culture with several benefits and perks outside of your base salary. It’s a horizontal organizational culture where your opinion is valued irrespective of your title. They handled the Covid crisis very diligently with special programs to assist employees whose families got impacted during the crisis. The owners of the company are two brothers and the most humble executives I have come across (something unseen in corporate US). I left the organization due to change in my career path but have great respect for this company’s culture and values.

    Cons

    Can't think of a particular one

    Continue reading

    PointClickCare Response

    May 5, 2021Talent Program Manager

    Thank you so much for your feedback. We appreciate your loyalty and passion and wish you continued success in your next adventure.


  3. "10/10"

    5.0
    Current Employee - Intermediate Software Engineer in Mississauga, ON

    I have been working at PointClickCare full-time for more than a year

    Pros

    People first culture, a lot of room for growth, interesting technical problems to work on

    Cons

    none that I can think of

  4. "Company has had a decline over the last couple years"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Specialist 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 5 years

    Pros

    * Decent wages and benefits * Unlimited PTO (when you can take it) * Remote work * Direct manager is great

    Cons

    * Bad managers at mid-management level are causing chaos and causing several employees to leave every month * Push out changes before they are prepared for them * Change naming on products/services often * Change systems too often for things like HR, time entry, payroll * Double standards in work/performance expectations * Certain employees get the promotions or have positions created just for them * No real career path unless you want to move into management, then you have to fit into the certain employees' mold to receive a promotion

    Continue reading
  5. "Amazing!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than a year

    Pros

    work life balance is a dream. The company, leaders, people managers all genuinely care about your mental and physical health and they take action to make sure you have work life balance. great compensation. high performers are recognized and rewarded.

    Cons

    Not a good IWD event.

  6. "Simply the Best!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Not Disclosed in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 3 years

    Pros

    - Amazing culture, leadership and people who are genuinely passionate - Meaningful work - making an impact directly on people's lives - Never have worked with so many smart, yet modest and down-to-earth people who care about what we're doing, want to see you succeed and celebrate with you - Promote within and opportunity for growth - Working towards D&I - Rewarded for the work you do and put in - Leadership team is constantly surprising us with new initiatives and programs that engage employees and keep us focused on our mission

    Cons

    - So much changes day to day, it can be frustrating at times but if you see the bigger picture it makes sense and there is reason for it - knowing the WHY behind things is often expressed - Workload is a lot lately, even though the company has prided itself on work-life balance, it ebbs and flows - which is ok but don't lose sight of that being important to people and why they choose PCC - We do so many things so well, Compensation should be one of those things but we can't compete with the bigger software companies like Microsoft, Google, Shopify, etc. (even though we try to) It's a trade off at times (meaningful work, great people and leadership) but compensation is a big driver for people and if we want the best "world-class" team, we have to be prepared to pay for them.

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  7. COVID-19

    "cool place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Int Software Developer in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 3 years

    Pros

    a good place where you have an opportunity to grow.

    Cons

    offices are strictly closed due to covid. You can't visit them even by appointments

  8. "It's still a wonderful place to work - not interested in working anyplace else!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Writer in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for more than 3 years

    Pros

    Working environment is positive and inclusive, good opportunities, interesting work with enough freedom to offer suggestions for innovation or process improvement.

    Cons

    Change on a dime seemingly without considering lessons learned

    Continue reading
  9. "Great company culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Administrator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PointClickCare full-time for more than a year

    Pros

    PointclickCare has the best Culture I have ever seen! Leaders are very respectful and supportive !! I really recommend it! Teams are well educated, respect each others and help each others!

    Cons

    The only challenge I faced is in the type of work, it is not for advanced admins like me, I left just for a better career in Salesforce. Otherwise I will stay at PCC for ever!

    Continue reading
  10. "Great company to work with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Compliance Analyst in Toronto, PE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time for less than a year

    Pros

    Easily maintain Work life balance

    Cons

    Nothing as such in my mind

Viewing 1 - 10 of 437 Reviews

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