Pole To Win Reviews

Updated 9 Jun 2021

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3.7
76%
Recommend to a Friend
91%
Approve of CEO
Pole To Win CEO Deborah Kirkham
Deborah Kirkham
104 Ratings
Pros
  • "Work environment is good and the salaries too(in 50 reviews)

  • "good environment friendly co workers(in 42 reviews)

  • Cons
  • "less salary, night shift & bad cafeteria(in 31 reviews)

  • "zero hour contract so no guarantee to be working(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Great

      4 May 2021 - Customer Support in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional, Get time off when requested, Friendly staff and management

      Cons

      I really see no issues working in this company

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      Pole To Win Response

      Thank you for sharing. We are glad that you are enjoying the culture and the people. We are constantly trying to reach up the expectations of all our employees. We appreciate your hard work and thank you once again for your feedback. Feel free to contact us on our anonymous feedback portal ptw.com/feedback if you have any ideas, questions, or feedback.

    2. 3.0
      Former Employee

      Okay job

      7 Jun 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment and friendly coworkers

      Cons

      No much opportunity to progress

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    3. 5.0
      Former Employee, more than 1 year

      Great

      17 May 2021 - Customer Service Representative in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and good pay

      Cons

      There were absolutely no cons.

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    4. 4.0
      Former Employee, less than 1 year

      It's alright

      11 May 2021 - QA Language Tester in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to understand and implement good communication within the company Nice holiday parties

      Cons

      is a desk job, your are going to be sitting all day

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    5. 5.0
      Former Employee

      Amazing company

      6 May 2021 - Customer Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best company I have ever worked for. They provide good salary and training hours and all the staff is very supportive.

      Cons

      They do not provide permanent opportunities.

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      Pole To Win Response

      Thank you for taking time to share your words of encouragement for us! We are glad that you have enjoyed your time with PTW and it left a positive mark in your career. Please continue to keep in touch with us.

    6. 4.0
      Current Employee, more than 1 year

      Good environment to work and nice people

      4 May 2021 - Costumer Service Representative in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can get flexible hours if a Student

      Cons

      Company shift managers are disorganised and hard to get new opportunities

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    7. 1.0
      Former Employee, more than 1 year

      Avoid

      16 Jan 2021 - Customer Support Representative in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are young and this is your first job, in the first 12 months you may come to believe that this is a good job and that you even have career opportunities.

      Cons

      Active policy of eliminating permanent workers. When the company doesn't like you anymore or someone in the hierarchy doesn't like you, no matter how hard and well you have worked, you will have to face a hostile environment and they will try by all means to get rid of you. High turnover (more than half of the employees leave the company each year), except for team leaders and managers, who have lived off the company for 4, 6 or 8 years. No benefits, no rewards, only minimum wage year after year, no matter how good your performance is. Nepotism. No one in positions of responsibility has a pinch of leadership or people skills. They ask you to treat customers with respect, dignity and empathy but don't expect to be treated with respect, dignity or empathy as an employee. The company tries to sound cool and high profile, but when it comes to working conditions, it doesn't take long for them to say “we're just a call centre, don't complain”. Workers are watched minute by minute as if it were the big brother. Non-disclosure agreement used to keep workers at bay.

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    8. 5.0
      Former Employee, less than 1 year

      Good polace to work

      8 Apr 2021 - European Technical Customer Support Representative in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible , good atmospher, good team lead, excellent communication

      Cons

      I can not find any kind of cons in this company

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    9. 1.0
      Former Employee

      Unprofessional managers

      26 Apr 2021 - Quality Assurance & Localisation Tester in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy interview and language test

      Cons

      Unprofessional management, zero hour contract, no security, mininum wage despite experience and language skills, no progression, unprofessional environment.

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    10. 4.0
      Former Employee, less than 1 year

      worked there for 6 months

      5 Feb 2021 - Customer Support Representative in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very friendly enviroment and people

      Cons

      A bit messy in the day to day updates and updates on your contract status are made very late.

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    Viewing 1 - 10 of 454 Reviews

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