Premier Inn Employee Reviews about "good team"
Updated Aug 13, 2021
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Found 24 of over 874 reviews
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Recommend to a Friend
Approve of CEO
Simon Jones
313 Ratings
Pros
Cons
"In busy times the work-life balance doesn’t really exist which is normal in hospitality" (in 45 reviews)
"Long hours which is frustrating" (in 40 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "good team"
Return to all Reviews- Current Employee, less than 1 year★★★★★
Pros
Lovely people to work with Flexible Great to work for Great team Good company Great hours
Cons
Leaves rota til last minute Not enough recognition N/a N/a N/a N/a Leaves rota til last minute Not enough recognition N/a N/a N/a N/a
- Former Employee, less than 1 year★★★★★
Pros
You are given uniform, constant training (online), and the opportunity to grow fast when you do a good job. Hopefully you will have a good team to work with you.
Cons
Usually you don't have a say in the rota. At least when I was working there we didn't have enough people as team members/ housekeeping. As a DM you end up doing chores of other areas because there's not enough people, you work near 50 hours a week although your contract says 28 and your shifts get a lot longer than 8 hours.
Continue readingHi, thanks for your review and feedback. It's good to hear that you enjoyed the culture of progression we have here. We do work in a demanding industry and this can mean working long hours to meet targets, however we will always try to make sure that people achieve work life balance. The management team should always be available to discuss any concerns you have with shift patterns. In order to help us make real changes to our business, we’d really appreciate the chance to talk to you further about this – just drop us a line at glassdoorreviews@whitbread.com and give us the best opportunity to use your insight to help us understand and implement any required changes to the way we work.
- Current Employee, less than 1 year★★★★★
Pros
Good team, we all work together
Cons
Cant yet give a con
- Former Employee★★★★★
Pros
Good Team Fair Employer Uniform Provided
Cons
Occasionally long hours High pressured job at times
- Former Employee, more than 1 year★★★★★
Pros
Good Team if you're lucky - not much else.
Cons
Higher Management Clueless about what it takes to run the hotel.
Continue readingPremier Inn Response
Digital Content Manager
Thanks for your review, sorry you felt you didn't enjoy your time with us. Your other feedback is something that will definitely take on board and feedback to the relevant areas. We operate within a very competitive industry and as such are continually assessing how to stay ahead. Good luck in your future career.
- Former Employee★★★★★
Pros
Good team members Some lovely regular guests Used to feel appreciated and valued but no longer due to change of company values ... £££
Cons
If you aren’t in the “click” you’ve had it. Communication to teams is rubbish Reward and recognition is done on an “if I like you basis” Too much negativity from site managers. Giving your all is never enough.
Continue readingPremier Inn Response
Digital Content Manager
Hi there, thanks for taking the time to write your review. There's a fair bit to unpack here, but sorry you felt working at Premier Inn was a negative experience overall. It sounds like there were some positive elements to your time with us. The values we stand by haven't changed - we won the Top Employers award for the 11th time in a row last year, so there's evidence it's still alive and well. However, I appreciate the impact a good leader can have and your experience may be at odds with that. Whilst the hospitality industry is a naturally demanding and changeable sector , we certainly do not expect team members to be treated unfairly. If you were unable to talk to your line manager about your issues, because you felt there was a 'clique' there is always a dedicated HR team who would have been able to talk to you. We also partner with Hospitality Action who offer an independent, and totally confidential, service available to all our employee's 24 hours per day, 365 days a year. They can be contacted on 0808 802 2111. Good luck with everything in the future.
- Former Employee, more than 1 year★★★★★
Pros
Really good team Good benefits with hotel discount and food discount
Cons
Shift work Uncomfortable situations but okay if you can manage them. Very little reward apart from job benefits
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good team, good pay, cheap hotels
Cons
Never see management at hotel
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Great team Good if you love working with people
Cons
Management at my particular site was poor
- Former Employee, less than 1 year★★★★★
Pros
Easy work, some good team members, good discounts and cheap hotel rooms.
Cons
Terrible management, lack of communication, lack of care, only out for themselves management. Get you to handle there mess for them.
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Digital Content Manager