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    Priory Group Reviews

    Updated 13 January 2019
    184 reviews

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    2.9
    StarStarStarStarStar
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    Approve of CEO
    Priory Group CEO Trevor Torrington
    Trevor Torrington
    45 Ratings

    Employee Reviews

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    Pros

    • "Put service users at forefront of everything" (in 22 reviews)

    • "In my job role I get to meet and talk to new people everyday who I know will make a difference to our site" (in 5 reviews)

    Cons

    • "People are raising genuine concerns about the service users at Dunvegan and nothing is being done" (in 13 reviews)

    • "The role is really demanding and requires long hours but the benefits outweigh the cons" (in 11 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (1)

      "Priory Group"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Teacher in Norwich, England
      Current Employee - Teacher in Norwich, England
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Priory Group full-time (More than 5 years)

      Pros

      Great people in each area I have worked in. Supportive management and good routes of progression for staff who show initiative or express and interest in learning more or taking on more responsibility.

      Cons

      Work is challenging and requires high levels of resilience. Whilst most staff are engaged and committed there are some who are not thereby placing a greater burden on others and this does not always get noticed.

      Advice to Management

      Continue to offer progression routes for internal staff who wish to avail of the many great opportunities that exist within the group.

      Priory Group Response

      12 Feb 2018 – HR Director

      Thank you for taking the time to write a review and for your comments in relation to development opportunities and access for colleagues.

      Karen Price, HR Director

    2. Helpful (1)

      "Support worler"

      StarStarStarStarStar
      • Culture & Values
      • Comp & Benefits
      Current Employee - Support Worker in Chelmsford, England
      Current Employee - Support Worker in Chelmsford, England

      I have been working at Priory Group full-time (More than 3 years)

      Pros

      Pàyment as at when due
      Payment enhancement
      Good working environment
      Putting client/patient first
      Working as a team

      Cons

      Shortage of staff
      Use of incompetent agency staff
      Negligence of staff health

      Advice to Management

      Employment of permanent
      Adequate training of staff
      Improving staff remuneration

      Priory Group Response

      21 Dec 2018 – Social Media Assistant

      Thank you for taking the time to write a review. We really appreciate your feedback. Kind regards, Holly Baxter.

      3. Join the Priory Group team
      See Our Latest Jobs

    3. "Medical Secretary"

      StarStarStarStarStar
      Current Employee - Medical Secretary in Southgate, England
      Current Employee - Medical Secretary in Southgate, England

      I have been working at Priory Group full-time (More than 5 years)

      Pros

      supportive members of the team

      Cons

      no option for career move to next level

      Advice to Management

      support staff more

      Priory Group Response

      8 Jan 2019 – Social Media Assistant

      Firstly may we congratulate you for your years of accomplishments with the Priory Group. Thank you for taking the time to leave a review, please note that your feedback is valued.

      It is... More

    4. "good, friendly place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Head Chef in Norwich, England
      Current Employee - Head Chef in Norwich, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Priory Group full-time (More than 8 years)

      Pros

      Good career prospects in most roles and encouragement from management to progress

      Cons

      staffing levels not high enough in some departments

      Advice to Management

      more staff required particularly in support service roles

      Priory Group Response

      7 Jan 2019 – Social Media Assistant

      Thank you for taking the time to write a review, we're glad to hear you're enjoying your work. We really appreciate your honest feedback. Kind regards, Holly Baxter.

    5. Helpful (3)

      "Wouldn't go back for a million pounds"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Administrator in Weston-super-Mare, England
      Former Employee - Administrator in Weston-super-Mare, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Priory Group full-time (Less than a year)

      Pros

      Hourly pay good
      Amazing support staff

      Cons

      Clueless senior management
      Management colleagues are unhelpful or rude
      No acknowledgement of going the extra mile
      High turnover of staff from management to support workers
      Long hours for care staff
      Favouritism of certain staff from management
      Poor communication between sectors within the company
      No support network.

      Advice to Management

      Put some effort into supporting staff instead of criticizing them
      When there are pay rises, put it across to all staff not just support staff we all worked hard
      Pay more
      Actually employ proper management
      Employ management who actually care and who have proper qualifications
      Improve the business as a whole it's a shambles to work for.

      Priory Group Response

      2 Jan 2019 – Social Media Assistant

      Thank you for taking time to write a review, we really appreciate your feedback.
      We would be very interested to learn more about the issues and concerns you've raised. If you would be happy to... More

    6. Helpful (1)

      "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Project Manager in Maidstone, England
      Former Employee - Project Manager in Maidstone, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Priory Group full-time (More than a year)

      Pros

      Free use of a Lumia Phone

      Cons

      Poor base salary.
      Pitiful car allowance.
      Job description and line manager kept changing every 5 months so never officially came out of probation. I was then dropped like a stone when the PMO organisation was in trouble.
      Disorganised petty and rude middle managers.

      Advice to Management

      Try to convince the parent organisation in the USA that you will be able to upscale the bed count without wasting all their money and bankrupting the company.

      Priory Group Response

      17 Jan 2019 – Social Media Assistant

      Thank you for taking the time to leave an honest review of your experience at Priory. We're sorry to hear that you felt there were issues concerning management at your site. We'd be very interested... More

    7. "Child care residential support worker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Priory Group full-time

      Pros

      Great kids. Great manager. Great team.

      Cons

      Poor pay. Bad sleep in rate

      Advice to Management

      Increase sleep in rate

      Priory Group Response

      10 Dec 2018 – Social Media Assistant

      Thank you for taking the time to leave a review. We're glad to hear you are enjoying working with your current team.

      Kind regards,
      Holly Baxter

    8. "Bank catering assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      the staff are really nice

      Cons

      patients can be challenging at times

      Priory Group Response

      29 Nov 2018 – Director of HR

      Thank you for taking the time to leave your review

      Kind regards

      Jayne Stutt, HR Director

    9. "Support worker"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Priory Group full-time

      Pros

      rewarding job and varied day to day

      Cons

      no cons that i can think of

      Priory Group Response

      29 Nov 2018 – Director of HR

      Thank you for taking the time to leave your review,

      Kind regards

      Jayne Stutt, HR Director

    10. "Admin"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Priory Group full-time

      Pros

      friendly professional happy teamwork lovely

      Cons

      stressful hard workload less holidays

      Advice to Management

      very good management

      Priory Group Response

      29 Nov 2018 – Director of HR

      Thank you for taking the time to leave your 5-star review,

      Kind regards

      Jayne Stutt, HR Director