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ProPharma Distribution

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ProPharma Distribution Reviews

3.6

59% would recommend to a friend

(39 total reviews)

54% positive business outlook

ProPharma Distribution has an employee rating of 3.6 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ProPharma Distribution employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

39 reviews
1.0
12 Dec 2024
Recommend
CEO approval
Business outlook

Pros

You CAN make some decent money. It is also extremely easy to get hired here (I don't think they ever didn't hire someone that interviewed) and they match 4% of your 401k. The warehouse employees in both CO and NC are awesome people (they should be in charge of the company.)

Cons

Where to begin? I think a logical place to begin would be at the top with the CEO. He is a creepy, egotistical, narcissistic, troubled man who regularly brought politics, general discomfort and inappropriate conduct into the office. This actually got to the point where other board members did not allow him to come into the office due to multiple instances of him showing blatant inappropriate behavior towards women. He also would personally ask people why they were getting vaccinated during the late-pandemic period. I could go on about him for quite some time but I'll leave that alone for now. The way upper management treats one another and particularly those below them is rather despicable and there were always very grey areas withheld from us about our compensation. In regards to any previous review proclaiming a good culture at ProPharma, I interpret that as everyone below management getting along so well because of the shared abuse and dysfunctional level of managing that they received from above. I could recall and write out many different instances and periods of turmoil as an employee during my time there but for the purpose of brevity, I want to describe the key example of ProPharma's ownership & leadership teams lacking any tact of how to remotely operate as a professional company of any indication. At some point in early 2021, the owners of ProPharma decided to begin participating as a 3rd party logistics vehicle to make extra money selling various HIV medications to retail pharmacies. This was added on in addition to the main business model of the company which is done in a licensed, legal manner - selling medications, IV fluids and materials to surgery centers and hospitals - which is what all sales reps do for PPD. Once this 3PL "side-hustle" (as it was once referred to by management) gained traction, we were all promised that it would not interfere at all whatsoever with our daily sales and distribution processes. On August 23, 2021, our day to day was interfered with in maybe the biggest way possible. Our office was raided by federal lawyers and U.S. Marshals (guns drawn) and we were all corralled into our break room where we were informed by lawyers that we were a named distributor selling counterfeit HIV medications to retail pharmacies. All of our phones were taken from us and the data on them was scanned before we were allowed to leave the facility. We were unable to get on our work computers for the rest of the day nor ship any product out, so to say our day was impacted by the greed and recklessness of ProPharma's owners getting involved with 3PL, would be the understatement of the century. Further speaking to this incident, we all thought that this would finally wake the owners up to their own stupidity in getting involved with such a thing and at the very least, apologize to us profusely. We were wrong! Not only were we given no apology, we were told that what we had endured is "normal in the pharmaceutical industry" and "nothing to worry about." Our CEO even complained that he had to end his family trip early to come and deal with the situation and had nothing but his narcissistic, selfish, delusional attitude towards it the whole time. If anything, his worst qualities were amplified during this time. To respond to management saying that what we experienced with armed US Marshals raiding our office and interrupting an otherwise very normal workday for us was "normal" in our industry, no it is not. It is what happens to companies that put profit in front of values and people and have no ethics or sense of doing this the right way. The proof of this is in the form of two large lawsuits from J&J and Gilead. They knew how big of a deal this was and they made it clear that they wouldn't stand for it. To anyone thinking about working for ProPharma, look into this on Google and you will see that these lawsuits are very real. In closing, this was the incident that was the catalyst for me to take myself a bit more seriously and spin the wheels on finding a new career and I am so glad that I did. I actually aired a lot of my grievances about the company (specifically the raid) during my exit interview but as I expected, it never seemed to reach the top of management and even if it did, I'm sure they just laughed about it. My advice to anyone thinking about working for this company? Just don't do it. Work anywhere else. Trust me!

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ProPharma Distribution Response
1y
Thank you for sharing your perspective. While we understand that not every workplace is the right fit for everyone, we strongly disagree with many of the claims made in this review and feel it is important to clarify a few key points for the benefit of future team members and partners. First, we want to address the claims made regarding our leadership. The change in the CEO’s in-office presence was due to a relocation and not for the reasons implied. We are committed to maintaining a safe, professional, and supportive work environment for all employees. All members of leadership participate in annual harassment prevention and sensitivity training, and we uphold clear policies to ensure respectful workplace conduct at every level. Regarding the 2021 case mentioned in the review: ProPharma, like several other distributors, was the victim of a sophisticated criminal scheme involving falsified documentation from licensed wholesalers. Once we became aware of the situation, we immediately quarantined inventory, notified regulators and customers, and worked in full cooperation with the FDA and state boards of pharmacy. We also held a company-wide meeting to acknowledge the event and apologize for the disruption. Due to the sensitive nature of the case and related litigation, certain updates were necessarily limited to executive-level communications. To be clear: no enforcement was taken against ProPharma, and we resolved the matter through settlements to avoid protracted litigation. We continue to operate with valid licenses in 47 states and hold DEA registrations in good standing. As for internal culture and compensation, we provide clear, written compensation plans to all employees at the time of hire or promotion. We also engage third-party HR professionals to investigate any claims of concern and work actively to promote a fair and respectful workplace for everyone. We’re proud of the team we’ve built and of the many employees who have grown meaningful, long-term careers here. We understand this experience did not meet the reviewer’s expectations. Still, we believe in owning our mistakes, correcting the record where necessary, and always continuing to improve. For those who want to be part of a company that values compliance, integrity, and growth, ProPharma remains a great place to build a career. Sincerely, ProPharma Management
2.0
13 Jan 2024
Recommend
CEO approval
Business outlook

Pros

-Amazing teammates that become like family -Lots of unrealized potential -Some managers have tried to make things better but have either gotten fired for not going along with all the craziness, have had to start going along with the insanity to keep their jobs, or are too far removed to know what’s going on

Cons

If you are on this page it’s probably either because you are deciding if this is a good organization to work for or you currently work there and are trying to determine your level of sanity. I want you to know that YOU ARE NOT CRAZY. The things this company does are not normal. They will tell you they are, but they are absolutely 100% not. How they treat you IS NOT NORMAL. Having a boss whose motto is “if you can’t take advantage of your friends who can you take advantage of?” IS NOT NORMAL. Having leaders who threaten your job on a weekly basis with no merit, berate, and belittle you, publicly shame you, tell you that you’re all replaceable, talk down to you, downright frighten you IS NOT NORMAL. Feeling unsafe at work IS NOT NORMAL. The amount of employees that are riddled with anxiety and depression because they aren’t happy but feel like they can’t leave because management has brain washed them into believing their is no life on the other side and that the friends you’ve made, that you’re now heavily trauma bonded to, will desert you when you quit is not true and also NOT NORMAL. You are NOT just too emotional, people do not treat people this way at other organizations. Employees at my current organization are horrified when I tell them how things were run here. I am making this post for any of you reading this that are unhappy but too scared to leave because of all the thoughts they put in your head. There is life on the other side. It is okay to leave. You will be just fine, I promise.

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ProPharma Distribution Response
2y
Thank you for taking the time to share your experience. We’re sorry to hear that your time at ProPharma ended with such strong feelings. While we don’t agree with the characterizations made in this review, we recognize that this was your personal perspective, and we take it seriously — especially from someone who spent several years with the company. Many of the statements shared are inconsistent with the culture we strive to create and the experiences of the majority of our team members, past and present. That said, we fully acknowledge that no workplace is perfect, and we’re continually working to grow and evolve — including refining our communication practices, leadership development, and employee engagement efforts. We are committed to fostering a respectful, supportive environment where all employees feel safe and valued. All managers receive annual harassment prevention and sensitivity training, and we have protocols in place to investigate concerns through third-party resources when appropriate. We also take employee feedback seriously, and many improvements have come directly from the insights of those working within our teams. We will continue listening, learning, and making the changes necessary to support a healthier workplace for everyone. We wish you the best in your continued career and appreciate the time you spent with us. Sincerely, ProPharma Management
1.0
21 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Watch the Lisa Frank Documentary and you will see what it's like to work at Propharma. You learn that you need therapy. trauma bond with co workers.

Cons

Narcissistic/psychotic management. Micromanagement and cult like environment. Management literally has no idea what they are doing or how to run a business. They use manipulation and scare tactics to keep you around. They pray on young, bright eyed, college grads, and ruin their hopes and dreams. Your family and friends will see the life drain from your eyes and beg you to leave. LASTLY, Propharma doesn't have the best reputation in the industry so working here for "experience" does more harm that good for your career.

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ProPharma Distribution Response
1y
We’re genuinely sorry to hear that this former employee had such a negative experience. While the review uses intense and dramatic language, and we respect their right to share their perspective, we do want to address some of the broader claims for the benefit of future candidates and team members. ProPharma is a fast-paced, performance-driven environment, and we understand that’s not the right fit for everyone. That said, we do not condone or engage in manipulation, intimidation, or any form of toxic leadership. We are committed to respectful, accountable management practices, and we take employee well-being seriously. All managers undergo annual training, and we regularly review internal practices to ensure fairness and transparency. Our leadership team includes professionals with decades of combined experience in sales, distribution, compliance, and operations. While feedback can be critical, we expect it to be grounded in truth and shared constructively. Statements like “cult-like” or “life-draining” may reflect personal emotions, but they do not reflect the culture experienced by the vast majority of our current team — many of whom have built long, successful careers here. We’re proud of the training, support, and advancement opportunities we provide, and we continue to grow as a company because of the hard work and commitment of our employees. We wish this individual healing and hope they find a role more aligned with their professional needs and expectations. Sincerely, ProPharma Management
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Glassdoor has 41 ProPharma Distribution reviews submitted anonymously by ProPharma Distribution employees. Read employee reviews and ratings on Glassdoor to decide if ProPharma Distribution is right for you.