ProblemShared Reviews

Faffy processes and poor tech. I hear they’re looking to improve tech/admin processes with AI but not to improve staff-well-being. I imagine that’ll then mean doubling clinicians caseloads (clinicians who are already working over hours to keep up with the demands). Lots of complex adult cases. Very much a get on with it attitude if you raised suitability for online assessment as a concern. Clinical decision making often felt rushed due to demands of concluding in 1 day (when many cases need more time and consideration). Poor overall culture. Lack of understanding of the clinical working week from SLT. It’s essentially a conveyor belt of assessments and greed is at the centre of this. In all fairness to PS all companies in this area of work are like this- but I think what is disappointing is the constant hiding behind the facade of “helping people” and “making a difference”. Just be honest you want to profit from RTC and long waiting lists and staff well-being is not your main concern. Literally everyone is a member of management now- a way to keep staff compliant. Assistant TLs, TLs, Senior TLs and Clinical Leads…baffling. The only way forward with working for any of these corporate money-grabbing RTC companies is to become a contractor so you can manage your own time.

Fast paced a negative and a positive - while enjoy the fast pace of work for the inexperienced can be daunting Lots of changes - but the government changes cause the need to adapt so change is reactive clinicians need to be prepared for the unexpected