Progressive Insurance Reviews

Updated 8 Aug 2020

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3.8
72%
Recommend to a Friend
94%
Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
796 Ratings
  1. COVID-19

    "Bait & switch"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Generalist Senior 
    Negative Outlook
    Disapproves of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    Benefits, work from home/anywhere in country if family er takes you out of office.

    Cons

    Interviewed & hired for Litigation Adjuster & told would only be handling lit; job description never provided beforehand ; upon arrival dumped Large Loss files & title something entirely different. Actual job duties are drastically different from what is on the job description, what you discuss during interviews and with recruiters. Extrernal hires receive NO training that is of any benefit & you are immediately held to same standards as long term employees. Work is repetitive & redundant when documenting claim files: numerous note entries for various approvals when 1 is sufficient. NO support from manager; ask a question and you’re given a job aid to figure it out. ZERO ownership for failed training & expectations; info you needed to do your job & dropped on you months later. Ability to negotiate & settle claims ‘on the fly’ not possible w/o prior authority even when you HAVE desk authority! And then every single penny must be accounted for s a range with sufficient eval is not allowed. Claim system & processes are severely outdated. They want you to think outside the box & when you do, you’re told ‘that’s not how we do things.’ Didn’t know I’d be required to travel or obtain 18 adjuster licenses prior to first day. Numerous issues had I known when job offered I would have declined.

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  2. Helpful (1)

    "Sales agent"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Benefits are pretty good and you can get in without much prior experience.

    Cons

    Everything is micro managed, and the actualb job differs immensely from how they advertise it


  3. "Great Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    The culture is great. They really care about employees and diversity and inculsion.

    Cons

    Some of the metrics can be hard to meet.

  4. Helpful (1)

    "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Generalist Intermediate in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than 10 years

    Pros

    Great salary and benefits package

    Cons

    No advancement unless you live near the home office or willing to move

  5. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    Awesome place to at for sure

    Cons

    Not to bad to be at

  6. "Great Place to work"

    5.0
    Current Employee - Accountant in Mayfield Heights, Cuyahoga, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Lots of great people, good benefits package

    Cons

    None to speak of at this time

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  7. "Not For Me"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter in Colorado Springs, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    Annual bonus, awesome CEO, diverse employee resource groups.

    Cons

    For a job about numbers or call times, numbers and call times are big factors in your metrics.

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  8. "Work life balance nightmare"

    2.0
    Former Employee - Claims Adjuster 

    I worked at Progressive Insurance full-time

    Pros

    A paycheck the was consistent

    Cons

    Work life balance. Work load that was not evenly dispersed among staff.

  9. Helpful (2)

    "Poor work life balance and unreasonable workloads!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster 
    Doesn't Recommend
    Positive Outlook

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    - Competitive salary - Nice Bonus - Insurance Benefits

    Cons

    - Unreasonable Workloads - Unrealistic expectations - Only 4 paid holidays - Slow ETB accrual - Super Political atmosphere. Promotions are based on who you know, and who’s butt you kiss. Not based on skill, or performance..

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  10. "Pay is good for the job required. Plus there is an annual bonus for everyone!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Claims Adjuster in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Have well thought out processes.

    Cons

    Nothing worth complaining about really.

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