QBP Reviews

2.8

27% would recommend to a friend

(136 total reviews)

Steve Flagg

41% approve of CEO

24% positive business outlook

QBP has an employee rating of 2.8 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have an average working experience there. The QBP employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

136 reviews
2.0
1 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Great bike benefits for employees-discounts, ride to work incentives, community of previous mechanics etc. Powerful community of individuals that care deeply about the health of the cycling industry. Great products that you can feel pride in. I have sincere faith in our product offerings. Marketing is strong, relationships with customers are deep and I believe in the business (products and services).

Cons

Hush hush firings without documentation, unethical hiring a based on nepotism, unqualified staff handling sensitive legal matters, affirmative action violations, and generally toxic work environment where crying everyday is accepted as a the new “normal.” I was (un)fortunate enough to see behind the scenes and it was heart breaking. People didn’t trust HR, and I didn’t blame them.

3.0
28 Sept 2014
Recommend
CEO approval
Business outlook

Pros

QBP is a great place to grow professionally, develop leadership skills, and get amazing insider deals on bicycle and outdoor equipment. It’s also one of the few companies where ambitious individuals can work their way up from the warehouse to management. The company prides itself on green business practices, and actively encourages employees to participate in community service. Plus, they reward you with merchandise credits for commuting to work by bike. Most departments provide employees with resources and training to develop their skills and advance their careers. If you have a passion for something, and can make a strong business case for pursuing it, you’ll get a chance to go for it. And if you have a good idea for improving efficiency and performance, it will be implemented and rewarded—especially if it helps the bottom line. The company makes genuine efforts to promote a healthy and active lifestyle. An onsite café offers healthy meal choices for a reasonable price. There are yoga, spinning, strength-training classes, and a resident massage therapist provides free relief for sore muscles. Plus a neighboring nature preserve provides year-round access to trails for biking, running and walking, cross-country skiing, and snow shoeing. If you love cycling and the outdoors, this is a wonderful place to earn a living for a few years.

Cons

For decades, QBP has trumpeted a relaxed culture and sane work-life balance in lieu of competitive wages. But since waves of layoffs swept the company in 2013, management has piled work and additional hours on remaining staff. A hiring freeze remains in most departments, morale is low, and many long-time veterans are jumping ship for higher wages and better working conditions with other companies. The company paints its much vaunted “culture” as a kind of bicycle utopia; a place where hippie values fuse with profitable business practices. In reality, corporate politics are rife, radiating from Q’s secretive and cultish upper management. They regularly finger whole departments for psy-op-style purges, making even high-performing individuals run a gauntlet of unobtainable objectives. The result? High-profile firings and wage freezes for the lucky survivors. It’s lousy for morale, but great for the bottom-line—at least in the short term. Finally, with an aging demographic, the long-term outlook for the bicycle industry as a whole is uncertain. And as increasingly savvy competitors encroach in a market once dominated by QBP, it is uncertain how long they can maintain their roost as “the industry’s leading bike parts distributor.” So banking on a prosperous, long-term career in this sector is a dubious prospect.

3.0
1 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The people I have worked with are downright exceptional. My managers in customer service are some of the most supportive people I’ve ever known, and all of my coworkers are too. QBP management was extremely patient and supportive when i started in my current role. The discounts are awesome if you’re a bike nerd looking to get some cool parts.

Cons

Every employee at QBP is severely underpaid when compared to any company I’ve ever worked with. The company uses their history of great culture as a replacement for a fair wage, and the problem has become much worse during the pandemic. Upper management made clear to the entire company that nobody is getting a bonus or a raise between 2021 and 2022, possibly until the summer of 2023. I genuinely believe QBP is rapidly deteriorating as a company. 50+ people were laid off this week (8/31/2022) to “make the company more lean”, and the same happened towards the start of the pandemic. Most of my coworkers are looking elsewhere so they can avoid the shipwreck that QBP is quickly becoming. Oh and job prospects at QBP! I almost forgot. If you work in one department, you are competing with every one of your colleagues for very few positions within the company. So many people want to move up (I think to get better pay) that everything is extremely competitive to move even slightly past entry level. On diversity: 95% of my department is made up of white men, and they all think liking beer can be a personality trait. The rest of the company is not much different.

Viewing 1 - 3 of 136 Reviews

Glassdoor has 141 QBP reviews submitted anonymously by QBP employees. Read employee reviews and ratings on Glassdoor to decide if QBP is right for you.