Qantas Reviews | Glassdoor.co.uk

Qantas Reviews

Updated Oct 10, 2019

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Found 301 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
82%
Approve of CEO
Qantas CEO Alan Joyce
Alan Joyce
176 Ratings
Pros
Cons
  • "The nature of the industry calls for shift work(in 20 reviews)

  • "Staff travel is limited and other benefits slowly being eroded(in 11 reviews)

More Pros and Cons
  1. "London Cabin Crew Base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time for more than 3 years

    Pros

    Great travel benefits, competitive industry conditions, career progression opportunities across the group.

    Cons

    Limited local opportunities for career progression

    Qantas2017-10-04
  2. "Good on the whole"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Qantas full-time

    Pros

    Investment in employees, pay is competitive, training excellent.

    Cons

    Work life balance, long hours.

    Qantas2019-07-09
  3. "Learning and Development Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning and Development in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time for more than 10 years

    Pros

    The people all embody similar values, which is excellent for a collaborative team effort.

    Cons

    Offshore base in London isolated from the main network.

    Qantas2018-10-13
  4. Helpful (1)

    "Flight Attendant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Qantas full-time

    Pros

    Good culture, good salary in Australia, good travel benefits, lots of internal opportunities for career progression.

    Cons

    Very unionised workforce which can make it frustrating at time to implement changes

    Advice to Management

    If you want a good job in the airline industry I don't think you would find a much better airline to work for

    Qantas2017-02-21
  5. Helpful (1)

    "Good for airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Doesn't Recommend
    Positive Outlook

    I worked at Qantas full-time for more than 8 years

    Pros

    Best paid airline in UK Was a nice small base

    Cons

    Politics in the business one destination

    Advice to Management

    Deal with people as humans not what you want them to be instead how they deserve to be managed

    Qantas2016-02-01
  6. "Qantas Call Centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Qantas full-time

    Pros

    Good Stepping stone when starting your career

    Cons

    No opportunities for progression, terrible shift patterns, upper management didn't care

    Advice to Management

    Listen to your staff!

    Qantas2015-12-01
  7. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time for more than a year

    Pros

    Culture is very open and various teams interact easily together. No hard sales and relationships are more important than being pushy.

    Cons

    Head office is far away and gives feeling that the UK office is a small outpost.

    Advice to Management

    Continue promoting Aussie culture and increase ties with Mascot

    Qantas2015-09-27
  8. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Qantas full-time for less than a year

    Pros

    Cheap flights, decent pay, pretty good management, lots of potential

    Cons

    Jobs for the boys, you got on better if your manager DIDN'T like you as you would get shipped out and up the ladder or at least sideways.

    Advice to Management

    Listen to what your loyal staff have to say.

    Qantas2014-09-30
  9. Helpful (1)

    "A decent balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Qantas part-time for more than a year

    Pros

    Enjoyable work atmosphere, Senior management are very participative, problems resolved fairly easily, commited and dedicated work team

    Cons

    Unsociable hours, restricted benefits and further career opportunities

    Qantas2014-07-01
  10. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Qantas full-time for more than 5 years

    Pros

    Good pay and staff travel benefits; great people you work with; Excellent product and a well-respected company and I really liked working for them.

    Cons

    Limited career opportunities as London-based; You know everybody as it's a small working environment (this could also be a pro though); Only one major destination as the company reduced it's size due to heavy operating losses.

    Advice to Management

    Give London-based crew more opportunities!

    Qantas2014-06-08
Found 301 reviews