Qantas Reviews | Glassdoor.co.uk

Qantas Reviews

Updated 23 Jun 2019

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Found 274 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
84%
Approve of CEO
Qantas CEO Alan Joyce
Alan Joyce
160 Ratings
Pros
Cons
  • "The nature of the industry calls for shift work(in 17 reviews)

  • "Staff travel is no where near as exciting as it once was due to how cheap International travel is and lack of seats for staff(in 10 reviews)

More Pros and Cons
  1. "London Cabin Crew Base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time for more than 3 years

    Pros

    Great travel benefits, competitive industry conditions, career progression opportunities across the group.

    Cons

    Limited local opportunities for career progression

    Qantas2017-10-04
  2. "Learning and Development Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning and Development in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time for more than 10 years

    Pros

    The people all embody similar values, which is excellent for a collaborative team effort.

    Cons

    Offshore base in London isolated from the main network.

    Qantas2018-10-13
  3. Helpful (1)

    "Flight Attendant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Qantas full-time

    Pros

    Good culture, good salary in Australia, good travel benefits, lots of internal opportunities for career progression.

    Cons

    Very unionised workforce which can make it frustrating at time to implement changes

    Advice to Management

    If you want a good job in the airline industry I don't think you would find a much better airline to work for

    Qantas2017-02-21
  4. Helpful (1)

    "Good for airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Doesn't Recommend
    Positive Outlook

    I worked at Qantas full-time for more than 8 years

    Pros

    Best paid airline in UK Was a nice small base

    Cons

    Politics in the business one destination

    Advice to Management

    Deal with people as humans not what you want them to be instead how they deserve to be managed

    Qantas2016-02-01
  5. "Qantas Call Centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Qantas full-time

    Pros

    Good Stepping stone when starting your career

    Cons

    No opportunities for progression, terrible shift patterns, upper management didn't care

    Advice to Management

    Listen to your staff!

    Qantas2015-12-01
  6. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qantas full-time for more than a year

    Pros

    Culture is very open and various teams interact easily together. No hard sales and relationships are more important than being pushy.

    Cons

    Head office is far away and gives feeling that the UK office is a small outpost.

    Advice to Management

    Continue promoting Aussie culture and increase ties with Mascot

    Qantas2015-09-27
  7. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Qantas full-time for less than a year

    Pros

    Cheap flights, decent pay, pretty good management, lots of potential

    Cons

    Jobs for the boys, you got on better if your manager DIDN'T like you as you would get shipped out and up the ladder or at least sideways.

    Advice to Management

    Listen to what your loyal staff have to say.

    Qantas2014-09-30
  8. Helpful (1)

    "A decent balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Qantas part-time for more than a year

    Pros

    Enjoyable work atmosphere, Senior management are very participative, problems resolved fairly easily, commited and dedicated work team

    Cons

    Unsociable hours, restricted benefits and further career opportunities

    Qantas2014-07-01
  9. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Qantas full-time for more than 5 years

    Pros

    Good pay and staff travel benefits; great people you work with; Excellent product and a well-respected company and I really liked working for them.

    Cons

    Limited career opportunities as London-based; You know everybody as it's a small working environment (this could also be a pro though); Only one major destination as the company reduced it's size due to heavy operating losses.

    Advice to Management

    Give London-based crew more opportunities!

    Qantas2014-06-08
  10. "Proud to work for Qantas"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight A in Heathrow, England
    Recommends
    No Opinion of CEO

    I have been working at Qantas

    Pros

    Excellent training initial training package with a good starting salarly during this period. Immediate assement by the training panel of persons for initial career advancement. Fair application processes internally for roles which become avaialble from time to time. Regular feedback, with a good no blame policy. Well looked after downroute, good hotels. Fully supplied uniform, with all the trimmings and fitted for...

    Show More

    Cons

    Holiday start days are from Mon - Mon Only Initially it can be a long process from application - online with many hurdles such as initial training contract, followed by 6mth prohbation contract once training completed it can feel like a long up-hill struggle however once you get yourself through this process it is worth it. Honestly apart from being really picky there is nothing else - I promise.

    Advice to Management

    Please keep the same

    Qantas2008-08-23
Found 274 reviews