Qatar Airways Customer Service Agent Reviews

Updated 17 Jun 2020

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3.7
58%
Recommend to a Friend
95%
Approve of CEO
Qatar Airways CEO Akbar Al Baker
Akbar Al Baker
22 Ratings
  1. "Below mediocre"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Wrocław
    Doesn't Recommend
    Neutral Outlook

    I worked at Qatar Airways full-time for more than a year

    Pros

    Tickets and free Amadeus course

    Cons

    Salary No growth opportunity Pressure Cliques Mobbing

  2. Helpful (1)

    "Bad"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent 
    Doesn't Recommend
    Negative Outlook

    I worked at Qatar Airways full-time for less than a year

    Pros

    I can not recommend this company

    Cons

    too much work very less money

  3. "Easy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Doha
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qatar Airways full-time for more than 8 years

    Pros

    Flexible working hours all week and leave days

    Cons

    Nothing new under the sun They should not could off days on your leave

  4. "Good work ambiance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Doha
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qatar Airways full-time for less than a year

    Pros

    Tickets and other benefits

    Cons

    Rational shifting and work pressure

  5. "A work/life imbalance."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Ahmedabad
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Qatar Airways full-time for more than 3 years

    Pros

    One complimentary flight ticket in a Qatar Airways flight to its international destinations.

    Cons

    Shear poor management and distant attitude towards employees.

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  6. Helpful (14)

    "A living NIGHTMARE!! Please read and apply at your own discretion"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Doha
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Qatar Airways full-time for less than a year

    Pros

    I wish I had more to say. Simply, nothing.

    Cons

    I wish I had less to say. Simply, everything.

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  7. "Qatar Airways its a good airlines"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Doha
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Qatar Airways full-time for more than a year

    Pros

    Every things good i love them they are nice

    Cons

    Long process its take too many time

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  8. Helpful (1)

    "Senior Customer Services Agent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Agent in Doha
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qatar Airways full-time for more than 5 years

    Pros

    A diverse cultural environment where you get to work with different people working for a common goal of providing a 5 star quality of service to our clients

    Cons

    less pay, people working in the middle east in general have no voice to express their sentiments towards Job concerns.

  9. Helpful (3)

    "Customer service agent"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Sunrise, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Qatar Airways full-time for less than a year

    Pros

    Bad people no good training.Micaelaugh the teacher hook the guy in the class . No allowed to go to the bathroom too much interruptions in the class no good management harresement and medieval mind.Hr is really miserable and raise voice

    Cons

    Never go work there you loose your mind

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  10. Helpful (1)

    "Great Organization to work with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Services Agent in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qatar Airways full-time for more than 3 years

    Pros

    Great Organization to Work with

    Cons

    Not Such as per organization, local management may create any.

    Continue reading
Found 45 reviews