Rackspace Technology Reviews

Updated 6 Aug 2020

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3.6
64%
Recommend to a Friend
81%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
144 Ratings
Pros
  • "Great Culture from the Rackers(in 143 reviews)

  • "Great culture, amazing head quarters(in 133 reviews)

Cons
  • "Some challenges with silos, but most Rackers genuinely want to help each other(in 122 reviews)

  • "Middle management is afraid of senior leadership because of the high risk of being fired(in 72 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (10)

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Architect in Hayes, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    Great team! Solution Architecture leadership genuinely care about individuals and developing their careers and providing career development opportunities. Pay and benefits are good. Campus, canteen, parking and facilities are of a high standard, which more than makes up for the location. Free breakfast and ad-hoc free lunches. Racker culture!

    Cons

    Quality of leadership varies across the organisation. Some challenges with silos, but most Rackers genuinely want to help each other. No different in these respects to any large organisation.

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  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - BDM in London, England

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    People, expertise, learning & development

    Cons

    Losing some of what made Rackspace, Rackspace


  3. "Was great, going down hill"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hayes, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Rackspace Technology full-time for more than 5 years

    Pros

    - Great colleagues - Good direct bosses - Great learning opportunities - Pay - Holiday / Sick Pay

    Cons

    - Benefits (these have gone downhill drastically) - greatly reduced service benefits/rewards from £1,000 tax-free every 5 years service to £80. - Higher up management do not care one bit about the lower staff. - Feedback is given to higher management (after requested) and generic copy/paste sent back. - Some staff get away with doing very little work, comments to management seem pointless.

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  4. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time

    Pros

    Growing fast, great sales energy

    Cons

    None Its a great place to work.

  5. "Great Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Center Technician 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Rackspace Technology full-time

    Pros

    Nice Benefits good overtime pay its a place where you could feel like at home

    Cons

    not many Cons, but since becoming a private company, its a little different.

  6. Helpful (3)

    "Confused Direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Rackspace Technology full-time for more than a year

    Pros

    - I've worked with some of the most talented and inspired individuals in my career, so far.

    Cons

    - These individuals are often crushed, demoralised and burnt out by the end of their tenure, instead of nurtured.

  7. "Great place to work"

    5.0
    Current Employee - Engineer 

    I have been working at Rackspace Technology full-time for more than 8 years

    Pros

    Great place to work! Anyone that works there will tell you it’s the best company.

    Cons

    Can’t think of any at this point in time

  8. "Constantly Change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Security Administrator in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Rackspace Technology full-time for more than a year

    Pros

    Be prepared for constant change and a need for growth. Great people.

    Cons

    Lack of vision at lower levels and loss of the previous CORE values.

  9. "Good company with some issues"

    3.0
    Former Employee - Sales 

    I worked at Rackspace Technology full-time

    Pros

    Good people, generally good culture, product is really good

    Cons

    reliant on hiring external rather than looking at internal talent, pay is below market average, saturated market

  10. COVID-19
    Helpful (2)

    "U turn on flexible working"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Frontline 
    Doesn't Recommend
    Positive Outlook

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    The People are what makes this company great

    Cons

    Recent changes to Flexible working and Work from home seem the complete opposite to what people need and are looking for in great companies to work for. Makes RS less likely to attract and retain staff.

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Found 1734 reviews