Rackspace Technology Reviews

Updated 1 Jul 2020

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3.6
64%
Recommend to a Friend
82%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
132 Ratings
Pros
  • "Great Culture from the Rackers(in 142 reviews)

  • "Great culture, amazing head quarters(in 133 reviews)

Cons
  • "Some challenges with silos, but most Rackers genuinely want to help each other(in 122 reviews)

  • "Middle management is afraid of senior leadership because of the high risk of being fired(in 72 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (10)

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Architect in Hayes, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    Great team! Solution Architecture leadership genuinely care about individuals and developing their careers and providing career development opportunities. Pay and benefits are good. Campus, canteen, parking and facilities are of a high standard, which more than makes up for the location. Free breakfast and ad-hoc free lunches. Racker culture!

    Cons

    Quality of leadership varies across the organisation. Some challenges with silos, but most Rackers genuinely want to help each other. No different in these respects to any large organisation.

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  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - BDM in London, England

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    People, expertise, learning & development

    Cons

    Losing some of what made Rackspace, Rackspace

  3. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time

    Pros

    Growing fast, great sales energy

    Cons

    None Its a great place to work.

  4. "Great Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Center Technician 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Rackspace Technology full-time

    Pros

    Nice Benefits good overtime pay its a place where you could feel like at home

    Cons

    not many Cons, but since becoming a private company, its a little different.

  5. "Great place to work"

    5.0
    Current Employee - Engineer 

    I have been working at Rackspace Technology full-time for more than 8 years

    Pros

    Great place to work! Anyone that works there will tell you it’s the best company.

    Cons

    Can’t think of any at this point in time

  6. Helpful (2)

    "Confused Direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Rackspace Technology full-time for more than a year

    Pros

    - I've worked with some of the most talented and inspired individuals in my career, so far.

    Cons

    - These individuals are often crushed, demoralised and burnt out by the end of their tenure, instead of nurtured.

  7. "Constantly Change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Security Administrator in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Rackspace Technology full-time for more than a year

    Pros

    Be prepared for constant change and a need for growth. Great people.

    Cons

    Lack of vision at lower levels and loss of the previous CORE values.

  8. "Good company with some issues"

    3.0
    Former Employee - Sales 

    I worked at Rackspace Technology full-time

    Pros

    Good people, generally good culture, product is really good

    Cons

    reliant on hiring external rather than looking at internal talent, pay is below market average, saturated market

  9. COVID-19
    Helpful (2)

    "U turn on flexible working"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Frontline 
    Doesn't Recommend
    Positive Outlook

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    The People are what makes this company great

    Cons

    Recent changes to Flexible working and Work from home seem the complete opposite to what people need and are looking for in great companies to work for. Makes RS less likely to attract and retain staff.

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  10. COVID-19

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Security Engineer in Hayes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for less than a year

    Pros

    Management has been incredibly supportive and always available. With all that is going on with COVID-19, Rackspace has been considerate to its staff, offered a wellness day off, provided masks for employees and family. Has created the opportunity to be a part of the company in many other ways. Every Racker is encouraged to do courses to develop and learn new skills and share knowledge across the team. The people at Rackspace really make the difference thus encouraging to do a great job.

    Cons

    Nothing urgent to report, Moving forward though when Rackspace invests with new acquisitions and takes on new challenges, can we merge systems and databases more seamlessly so we are all working from the same systems.

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