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      ReachLink

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      ReachLink Reviews

      4.0

      77% would recommend to a friend

      (8 total reviews)
      avatar

      James Farese

      86% approve of CEO

      72% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.3

      Diversity and inclusion

      4.2

      Senior management

      4.2

      Career opportunities

      4.1

      Culture and values

      3.5

      Compensation and benefits

      Reviews by job title

      8 reviews
      5.0
      5 Jan 2026

      Enjoy working for this company

      Licensed clinical social worker lcsw
      Recommend
      CEO approval
      Business outlook

      Pros

      Their platform makes my job easier. I used to spend hours doing paperwork at my former job; however Reachlink's platform has made my job enjoyable again.

      Cons

      At times technical issues create glitches during appointments; however there is always a customer support person that can help with these issues.

      4.0
      16 Dec 2022

      Conscientious staff and promising platform

      Licensed clinical social worker lcsw
      Recommend
      CEO approval
      Business outlook

      Pros

      When the new platform is working—it is extremely helpful in getting in succinct and professional notes. The staff is courteous and make counselors feel heard with willingness to assist in resolving issues.

      Cons

      The platform is new and has several kinks needing to be worked out. Elderly clients do not find it necessarily user friendly. More training for clients on using the dashboard would be very helpful.

      1.0
      13 Nov 2022

      ReachLink hasn’t paid me and messed up patients bills

      Therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros to this company. Go elsewhere.

      Cons

      Several patients shared that there were massive billing errors that reach links were did not clear up. They also reported that the support people were condescending and not helpful. I have not been paid for patients that I saw for them. Avoid this company.

      avatar
      ReachLink Response
      3y
      Hello, we apologize you had a poor experience. We have hundreds of positive reviews from clients, team members and therapists and strive to deliver the best experience possible. ReachLink has a frequent and standardized pay schedule for providers and we are happy to resolve this matter immediately. Please reach out to us at hello@reachlink.com or call/SMS our team at 833-535-2753. We would like to resolve this matter for you as quickly as possible. In terms of our clients, most choose to book their own appointments through our app and determine when they are charged. Sincerely, ReachLink Customer Service Team
      Viewing 1 - 3 of 8 Reviews
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      ReviewsReachLink reviews

      Glassdoor has 25 ReachLink reviews submitted anonymously by ReachLink employees. Read employee reviews and ratings on Glassdoor to decide if ReachLink is right for you.