Relief International Reviews

Updated 20 May 2020

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3.5
68%
Recommend to a Friend
100%
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Relief International CEO Nancy Wilson (no image)
Nancy Wilson
20 Ratings
  1. "Project Assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Assistant in Moyo
    Recommends
    Positive Outlook

    I have been working at Relief International full-time for less than a year

    Pros

    -Good remuneration. -Clear line of supervision and reporting. -Good work relation ship.

    Cons

    -No internal promotions. -Opportunities is given to only one region of the country-Western.

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    Relief International Response

    August 16, 2018

    Dear Reviewer, As always, we thank you for your service and caring to share your experience about the organization. We are glad that you found RI to be fulfilling in the areas of your compensation, work relationships (camaraderie) and the direct relationship with your supervisor. You also mentioned that there are no internal promotions, which is imprecise. RI created and has robust policies on internal mobility and promotions. We actually believe it is important and prefer to promote from within especially when an employee is a strong or perfect candidate for the vacancy. We should do better at making sure our internal processes and policies are properly communicated. We thank you for your input and should you have more questions, we are here to respond. We also hope that you continue to consider RI as a future employer.

  2. Helpful (8)

    "fast track to experience by way of burnout"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Country Director 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Relief International full-time for more than 3 years

    Pros

    - you will move up quickly if you work hard - you will face challenges and responsibilities that would never be possible in more stable organizations - salaries for upper management in the field are very competitive - because the organization lacks some policies, there is space to improvise and innovate

    Cons

    - interns and lower level staff are paid well below market rate and often overworked. - sudden high turnover of key positions often leaves management gaps - HR policies often feel abusive/harassing/inconsistent - while the organization purports to value anti-sexual misconduct and harassment policies, the reality is that concerns are often brushed aside and/or systems do not encourage healthy debate- the result is that staff may feel afraid to speak up for fear of humiliation - some questionable board members

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    Relief International Response

    April 10, 2018

    Dear Writer, Thank you for 3 years of service in such an important role. We are glad you found RI a place where staff can grow and learn and hope that you return to RI in the future with a different perspective and energy. Let us address your concerns in order to help you and other readers better understand how RI deals with such issues. You stated that interns and lower level staff are paid well below market rate. RI benchmarks its salary scales across all different markets in which we operate on an annual basis. HR Managers and CDs conduct an Internal Equity Analysis and, when needed, make market-based adjustments for employees who are below salary scale. Our Internal Equity rate this year is 95% for U.S.-based staff. The other 5% are above the relevant grades. The same analysis is followed at all of our field offices. Working for international NGOs can also be stressful with the limited resources, flawed systems, hardship, insecure environments, multiple time zones, etc. With that, burnout can be a concern. Within our limited resources, we try to provide staff-care initiatives, cover RI staff with proper levels of insurance so that they have peace of mind, provide them with adequate leave and R&R, deploy or connect staff with psychologists after a traumatic incident, provide pre-counseling sessions to new expats joining RI, etc. More to come as we focus on staff-care in 2018. It is quite concerning to hear your perceptions as it relates to harassment and misconduct and that they are sometimes brushed aside. Within your role as CD, you may have known or heard that over the past couple of months, RI has taken prompt and decisive actions after investigating claims related to abusive or degrading language. Additionally, RI is about to launch its new Incident Reporting Policy and Process that aims at strengthening its reporting mechanisms. As a former employee of RI, and as all employees have a “duty to report”, we encourage you to anonymously report any claims of misconduct that you suspect or was aware of. If you have worries that RI management may not take those seriously, we are sure you are aware of mechanisms available to report those to the Ombudsman. RI is committed to reviewing those claims promptly and decisively. Again, thanks you for your 3 years of service, your feedback is appreciated and will allow us to review our own processes. Sincerely, HR


  3. "Officer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Relief International full-time

    Pros

    Lots of mobility, good opportunities within RI for professional development and career growth.

    Cons

    RI has witnessed rapid growth over the last several years so there have been normal 'growing pains' in terms of systems development, management, etc.

  4. Helpful (2)

    "Turned Sour"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Relief International full-time for more than a year

    Pros

    Great learning environment. Was able to create experiences with reasonable allowances from management. Friendly co-workers. Liked my superior.

    Cons

    Turned into slave labor. Hours were being stretched and often turned into 10+ hr work days. Former CEO was the force behind the negative work environment. He never gave raises as promised, since he so happened to be the final decision maker behind everyone's salary. Senior management in department was mainly out of touch, creating a strange dynamic when time called.

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    Relief International Response

    June 15, 2017

    Dear writer, We appreciate your comments regarding RI’s learning environment and we’re delighted that like many of our employees you had the opportunity to create positive work relationships during your time at RI. As you note, Relief International has new leadership, a change that took place in 2013/2014. The new team has strengthened bottom to top communication between leadership and employees with annual organization-wide surveys, Town Hall formats with the CEO and all employees and other feedback mechanisms. For these and many other reasons, our employee turnover rates are among the lowest in the INGO community. It’s unfortunate that you felt misused during your time with Relief International. We have found that people who chose to work in the humanitarian sector for organizations like ours are driven by mission and generally understand that the work comes with inconveniences such as working across multiple time zones or making due with fewer resources so we can deliver more to beneficiaries. Though the work is demanding, respect for staff is at the core or our values. Thank you for your feedback. We wish you the best in your future endeavors. Sincerely, HR

  5. "Bring Back Old Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Relief International for less than a year

    Pros

    Great people to work with. Great mission.

    Cons

    New management team is out of touch with field.

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  6. "Very rewarding to work for this organization!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Program Associate in Washington, DC
    Recommends

    I have been working at Relief International for more than a year

    Pros

    Very good supervisor- a leader, empowering Good work life balance Very diverse and amazing staff

    Cons

    No cons from my experience

  7. Helpful (2)

    ""On right track but need a lot more professionalism & commitment from the leadership""

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Africa, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Relief International full-time for more than 3 years

    Pros

    Field staff quite committed. Emergency response is yielding results. Regionalization is a positive step. Centers of excellence is a positive step to increase focus & quality. Grant fund raising is on the rise.

    Cons

    Country leadership lacks accountability leading to nepotism & loss of resources. Human resources management needs serious improvement in accountability, fairness & transparency in recruitment & performance review. Finance system is weak in control & compliance. Management line specifically finance & staff are blurred & abused. Communication protocol often personalized. Funds is considered as only measure of success for country & regional offices. Operation procedures are often rigid & top down.

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  8. "Great Organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Relief International

    Pros

    Great, passionate, qualified people with loads of expertise and professionalism

    Cons

    Split among an LA office, DC office, and London office

  9. "Egypt Country Director"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Relief International for more than 10 years

    Pros

    Relief International not only has great Core Competencies but it sticks to them such as - not limited to - building a good Relationship/Network with local partners whether they are government or non-government organizations. RI also is very Cultural Sensitive when working in different contexts. RI invests in its staff and volunteers training and capacity building. RI has great systems in its HR, Program and Financial departments.

    Cons

    Could re-call negatives but I am sure there is always room for improvement

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  10. Helpful (1)

    "Had a lot of promise but......"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Relief International full-time

    Pros

    The most dedicated humanitarian staff I have met in the field, trying to count every penny to help those that have been affected by whatever tragedy they may have faced. Some paying out of their own pocket to make things easier.

    Cons

    Limited funding Field staff benefits are atrocious, especially in conflict areas. (R&R, relocation, etc are a joke) accounting system is a mess and they do not have any idea how to recover cost, which impacts the organization. In some instances, recruiting seems non-competitive, favoring old boys network Field staff are not appreciated and not understood.

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Found 51 reviews