Revel Systems Employee Reviews about "great people"

Updated 16 Mar 2020

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4.0
80%
Recommend to a Friend
85%
Approve of CEO
Revel Systems CEO Greg Dukat (no image)
Greg Dukat
44 Ratings
Pros
  • "Free lunch and unlimited supply of snacks is also a nice perk(in 36 reviews)

  • "The pay was decent but worth the hostile work environment(in 12 reviews)

Cons
  • "Long hours and forced employees to work crazy hours the end of the month(in 20 reviews)

  • "Major cons all revolved around upper management(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "great people"

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  1. Helpful (2)

    "Mixed bag of experiences"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Revel Systems full-time for more than 3 years

    Pros

    Great people there and lively startup culture

    Cons

    Major cons all revolved around upper management. The company was much more pleasant to work for when it was run by its original founders. They understood the importance of retaining talent with excellent perks, generous time off, and positive environment -- in contrast to new management which seemed to value the bottom line over employee happiness (which noticeably manifested a higher rate of churn).

  2. Helpful (3)

    "Sales Executive"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Revel Systems full-time

    Pros

    Overall met some great people. Originally company had a cool vibe and fun in-office perks like lunch and stocked kitchen.

    Cons

    Long hours and forced employees to work crazy hours the end of the month. Poor distribution of leads, no true methodology and certain employees were given great opportunities while other left in the dust. Poor customer service making the sales role more of an account manager, help desk and fixing fires.


  3. "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revel Systems full-time

    Pros

    Awesome culture and product for sales to sell. Great people to work with

    Cons

    Recent changes but outlook seems good

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  4. Helpful (8)

    "A potentially great company destined to fail under the new CEO"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Revel Systems full-time for more than a year

    Pros

    Great people, great product, great culture (until few months ago) Catered lunches and dinners Great teams, hard working individuals that believe in achieving the Silicon Valley Dream and everything that people talk about there. Revel has a lot of potential to hit a massive IPO or be acquired but things are not so good these days.

    Cons

    I've seen many different reviews on Glassdoor and being remote it's hard to see what's going on. Everyone at the company has been having conversations about the recent changes and we all agree the company's trajectory has changed for the worse. There have been a variety of contradicting directions from the new "stranger" CEO and I can confirm everything posted recently on this site. I heard the CEO won't look you straight in the eyes. And why is it that he believes he is a better human being than the employees? The most charismatic CEOs are the ones who actually care about the people! I hear this type of talk coming from the people in HQ no less. What about the majority of the employees who are working tirelessly from other offices or even from home...? Has he ever reached out or spoken to any of the people not in HQ? Or is he planning on getting rid of them? Scott, if you are reading this and I hope you are, changing a culture and a business before you learn from the people is not what we expected of you. Revel is actually the sole reason you are able to have a new life after retirement. And changing the culture here is not the best way for you to succeed in your new role. Have you even thought about how this company got to this size in 6 years? Have you even asked yourself that question? Power to the people who work hard everyday and strive to make Revel an amazing place! Scott, you came in at the last minute with no market knowledge and you have never run a Silicon Valley company. How on earth will you take this company IPO? I don't understand how you, an engineer with no common sense and thinks that the key strategy at Revel should be to bring in some old guys. Do you think this is the answer for a young and vibrant company. Do you think you will write history? How can you write history when the team you are bringing in is literally history!? The only people who will succeed in bringing Revel to where it must be are the people who built it from the ground up. If you want to succeed in this role you must talk to people, talk to your employees and take their feedback and learn from their experiences. In the end it's maybe too late because of all the damage you've done already. If Revel were a boat then it's one step away to being another Titanic disaster unless we change the captain. When you see your beloved ship heading to an iceberg it's time to speak up! And that's exactly what the people are doing lately.

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  5. Helpful (66)

    "Reveling"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Writer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revel Systems full-time for less than a year

    Pros

    Working in the city, at a startup, with great people, on a super cool product -- and did i mention, free food. But all jokes aside -- its been a great experience, challenging at times, but the environment makes up for it.

    Cons

    Haven't found a reason. If I had to say, probably the overcrowded Bart rides into/out the city.

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  6. Helpful (1)

    "Inside Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revel Systems full-time

    Pros

    Great people, product and company. Young culture that is fun and hardworking

    Cons

    Not a fit for lazy people

  7. Helpful (2)

    "SDR"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDR in San Francisco, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Revel Systems full-time for less than a year

    Pros

    Great people Good perks Good culture snacks and free food

    Cons

    underpaid cut throat sales culture not a lot of product training

  8. Helpful (2)

    "Amazing opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Revel Systems full-time for more than a year

    Pros

    - Great people to work with all across the globe. - The exec team is really strong. - Tons of opportunities.

    Cons

    - The open floor plan can be completely draining (especially for introverts, like myself).

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  9. Helpful (42)

    "Changes need to be made"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier III/Client Relations in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Revel Systems full-time for less than a year

    Pros

    The Pros are the people in the support world. The workers and SOME managers. They are all great people and fun to work with. When I say SOME managers I mean 2 in the SF location Another Pro, fully stocked kitchen and the free lunches.

    Cons

    Where do I begin.....well for starters let's go with the PTO..which is there if you get approved, but even then it's like pulling teeth UNLESS, you've been there for a while, it seems as the belief is Revel Up, or get out. Oh btw...don't get sick or your brought in and questioned or asked why? Even after you bring legitimate medical notes. OR even better they call you via FaceTime to check where you really are...yes it really happened....and they know who they are. If you get or have any legitimate medical issues....where you have to see your doctor from time to time or makes you miss a day or two..DONT WORK HERE...!! I have a medical condition and every time I was out sick which in my short time there, was not that bad...I was looked down on for it, or questioned. Proof was brought people!! Also, there is next to NO work and family balance, if your family is NOT Revel then bye! If your single, no family, and love to just be at work from 8am to 10pm then your living the Revel way, shows you have the CORE values that Revel looks for. Also, speaking 2-3 languages means nothing to this company other then piling on more work, and not getting compensated for it! They are more concerned with Europe, Thailand, and US clients then another international clients. The support for any Latin countries are next to none! Trying to cancel with this company if you purchase the system is next to impossible, they find ways to try to "retain the client" even after the client has moved on. Shouldn't it be up to client to drop the system or not when they want to? I get the retention effort, but not after they have already moved on. CHECK YOUR CONTRACT POTENTIAL POS BUYERS! The sales reps will promise the world and then once contracts are signed they POOF...are gone. On to the next victim, or client. BE AWARE CONSUMERS! I won't get into the "Support Leadership Team" meaning upper management. It seems like the people they have in place, "drank the kool aide" and follow all that is said. No empathy, no care, the new VP of support thinks the Tier 3 team is a call center and treats them that way. For those who do Tier 3 work should know how that is NOT how T3 works. DONT GET ME GOING ON THE PAY....WAY BELOW MARKET VALUE! Yet they know young or starving people will see this as an "opportunity" and will look past it. But anyone knows Tier 3 in any other "start up" will get more then 55K to start! Well I will get off my rant and rave about this company, am I a disgruntled former employee? NOT AT ALL, I am a person who is trying to educate the next person! Because had I seen the REAL reviews of this company I would have never accepted the offer to work there! I am sure there will say "oh he's just mad cause he was fired"....surprise I THANK YOU REVEL...you did me the favor! I have been in this business too long to hold a grudge....but I WILL LET OTHERS KNOW!! I thank you Revel for showing me what I NEVER will want my next employer to be!

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  10. Helpful (17)

    "Don't waste your time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Revel Systems full-time

    Pros

    Below the founders there are a lot of great people at all levels but most don't stick around very long.

    Cons

    Lots of senior leader turnover within a year. Time for the CEO to exit. She adds zero value to the company. No background in software and for that matter has never even had a job prior to this. Doesn't know what it really takes to advance the company especially with respect to enterprise customers. A two minute conversation with her or listening to her speak at all hands meetings reveals she has limited knowledge about anything. And, for anyone in engineering I would stay away. Teamwork is suppose to be a 'Revel Value' but not per leadership in that team. And yes, most of the positive reviews on this site are fake as others have said. If you have heard the CEO or CTO talk you will recognize that the posts are just a repeat of what they always say -- no employee is saying those things.

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