ReviewTrackers Reviews

4.4

87% would recommend to a friend

(82 total reviews)

John Lewis

69% approve of CEO

77% positive business outlook

ReviewTrackers has an employee rating of 4.4 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ReviewTrackers employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

82 reviews
1.0
19 Jul 2016

Leaving was the best move I've ever made

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees are very nice and they do pay for 100% of your benefits. I wouldn't say they exactly offer "High quality equipment and access to bleeding-edge technology," but you do get a used MacBook Pro, which is nice.

Cons

No clear direction on career path or where the company was going, no role specific training, goals and compensation changed so frequently it was hard to keep up, expect to work very hard and long hours and receive zero recognition for the work you do, and expect to be micromanaged!

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ReviewTrackers Response
9y
Thanks for taking the time to share your feedback and leave a review. I’m so sorry you felt that way about working at ReviewTrackers. One of our goals is to create a comfortable, transparent, and rewarding environment for all employees, so it’s disappointing to hear about your experience. As the company continues to grow, we constantly look for ways to show our appreciation for the work of each employee. It’s not just about rolling out expanded benefits, which we have done and will continue to do. It’s also about creating a culture of recognition and reevaluating the way we value and reward employees. I’m sorry that our efforts did not meet your expectations, and that your experience did not match our intention of being the best, most rewarding workplace you’ve ever had. Your advice forces us to rethink the way we develop the employee recognition experience, and we’ll push forward on the many ideas that we have for improvement. Thanks again for the valuable feedback and best of luck in your future endeavors.
1.0
16 Nov 2018

AMAZING team, but absolutely HORRIBLE leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only reason I would have considered staying in my position was because of the employees that work at ReviewTrackers. I had the pleasure of getting to know some of the smartest, most hardworking, and kindest humans during my time there and can happily say I created some special bonds. The individual employees are extremely dedicated to what they do and are so supportive of each other not only to teammates within their own departments, but outside of their departments as well. They really look out for each other and within each employee lives a wealth of resources and knowledge. They definitely motivated me daily and I feel grateful to have come in contact with them! Part of the leadership team is really great and supportive i.e. VP of Engineering, VP of Product, and Director of Customer Success - other part of leadership is explained below:

Cons

The COO is one of the most condescending and ill mannered "leaders" I have ever had the misfortune of working with. During my time working under him I felt undermined, demeaned, micromanaged, and not trusted to do my job. On a few occasions I have witnessed him "jokingly" bragging about how hard he is to work with as if he took pride in it. Says he is open to feedback, but in fact is not. He also has an EXTREMELY hard time hearing the word "no" (almost reminds me of how a child reacts to the word no)- and this is after the fact that all options and efforts have been exhausted to try and accommodate his ridiculous asks. He will come back by saying that you are not trying hard enough (after you just basically broke your back and provided adequate details to back up your efforts). I felt as if he provided no real support or empowerment as a leader should. Has no interpersonal skills and does not know how to communicate respectfully. Leads with fear.. If he is having a bad day (which I couldn't tell if it was everyday or not with the way he communicates), EVERYONE will suffer for it. I will end with the fact that when I first came on board I was told "not to get on his bad side". Other than the COO - the CEO isn't much more respectable in my opinion. Operates the same exact way as the COO so it is hard to suggest any feedback and feel as if it is taken into any real consideration...in my opinion not really a genuine leader, not one I would want to learn from anyway. I can confidently say that there is a HUGE systematic problem within this organization that is not being challenged or addressed. It continues to churn out employees like clockwork. A significant number of employees have turned over since I started and it was an immediate red flag for me. Be aware before accepting an offer here because the "values" that they preach are very much an illusion. There is a common thread throughout these reviews for a reason. Also, this company is one of the cheapest companies I have worked for. Often times when I would pitch ideas for initiatives that are for the greater good they would only be onboard if it didn't take any time or money from the company which is extremely disappointing. Last, but not least, the actual physical space is not that great. The office is in an older building so things break down a lot. A lot of the furniture is somewhat rundown a little and could definitely use an upgrade.

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ReviewTrackers Response
7y
I want to thank you for taking the time to give us your feedback. I am really sorry that your experience at ReviewTrackers did not match our intention of being one of the best places you've worked. It's incredibly important to me to create a company where people are valued and feel empowered to succeed. I'm sorry that our efforts did not match your expectations, but I am grateful you took the time to share your experience. It forces me and the leadership team to reflect on it and adapt and do more. On the bright side, I am happy to hear that you were able to create special bonds with many members of our team. You are right in saying we have some of the smartest, most hardworking, and kindest people working together towards a common goal. They motivate me everyday, too. Thank you again for your review. I've shared it with the rest of our leadership team in hopes of making ReviewTrackers a better place. I wish you the best in your future endeavors.
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Glassdoor has 89 ReviewTrackers reviews submitted anonymously by ReviewTrackers employees. Read employee reviews and ratings on Glassdoor to decide if ReviewTrackers is right for you.