Riot Games Reviews

Updated 4 Jun 2021

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4.1
78%
Recommend to a Friend
78%
Approve of CEO
Riot Games CEO Nicolo  Laurent (no image)
Nicolo Laurent
111 Ratings
Pros
  • "Most of the people you work with are gamers, and they care about doing the best thing for players(in 81 reviews)

  • "Cares about Rioters: Riot has fantastic perks because they want to keep the talent (that's us) happy(in 69 reviews)

  • Cons
  • "work life balance depends on the which team you are in(in 66 reviews)

  • "I am so glad that I met with other Rioters and asked honest questions to receive honest answers(in 62 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great

      16 Apr 2021 - Game Advisor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      So basically its great and stuff very wonderful friendly and befitting nature

      Cons

      essentially none simple zero and there are no cons what - so - ever

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    2. 5.0
      Current Employee

      I worked

      20 Oct 2020 - Community Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing to work for,really fun.

      Cons

      There are no cons currently

      1 person found this review helpful
    3. 4.0
      Current Employee, less than 1 year

      Good work

      30 Jan 2020 - Tester 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      test all the bugs on the games and give a report.

      Cons

      playing game all the time can't learn anything

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    4. 4.0
      Former Employee

      nice place

      30 Aug 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice place to work and friendly

      Cons

      customers could often be very rude

      1 person found this review helpful
    5. 4.0
      Former Employee, more than 5 years

      If you are a Director-level employee don't do this to yourself... Otherwise, it's great.

      19 Aug 2020 - Director in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Some of the most caring and thoughtful, passionate and skilled people I've ever worked with - Riot is built around a heavy focus on its people, it really cares about their comfort and does a lot to try to be a great working environment. (a lot of that isn't accessible during COVID-19, but the spirit is there. - Has made significant strides in addressing press-reported D&I challenges, but has more to do (as does everyone) - Really great products in League of Legends and VALORANT; some true world-class expertise. - If you're at Riot, you want to be on a game team: League of Legends, VALORANT, even Legends of Runeterra. Wild Rift is more painful potentially... IP/Creative is probably good too. You really want to heavily avoid anything relating to the central teams or "publishing". - This company has incredible potential, but see the cons section below as to why it's a problem

      Cons

      Riot is truly a place that struggles because it scaled too quickly and never figured out its leadership layer correctly. So, all the successes of the company are found in the part of the company that is valuable: GAMES. The current CEO, Nicolo is a good person, who ultimately cares a lot about the company and the employees, but doesn't have what it takes to lead. It's just a sad reality. He doesn't know how to create games (he never has done this), he doesn't know how to hold his publishing team accountable (he built it, it's pretty much all he's done in his career and so he doesn't know how truly terrible it is), he doesn't know how to prioritize or focus (his approach is always the biggest bets, not necessarily the smartest bets and he's been unwilling to change anything materially--it sounds big at first, but it ends in status quo), he doesn't know how to delegate (he holds his decisions close to himself and doesn't even delegate to his leadership team). He doesn't know how to set strategy (he just talks big talks about things that have nothing to do with the historic success of the company and are not even necessarily valuable moves--I'm being vague for Glassdoor... but basically distractions). He's also not your inspiration type leader either--that's ok. but he's very low empathy and pretty arrogant, which makes him gaffe-prone. Under his leadership he has further eroded accountability and has not furthered "rewards" for "risk"--people internally ask themselves "why should I bust-ass for Riot? why don't I just go somewhere else to gain more upside or grow?". Now, the truth of this is: this really mostly matters if you're director level up. If you're an incredible IC or Senior, that wants to make games and you've got a dream job on League, well then take it. It'll make you very happy, you should get paid well, and the game teams are legitimate. It matters for directors up because you're the ones who have to deal with this level of top-level incompetence. Riot refuses to get a handle on their social media and that blows up? Boom, you're now stuck in 1:1 with annoyed sometimes entitled employees. You drive impact and are successful? Well, too bad: there's no real growth for you, or maybe it's all going to be decided behind closed doors anyway. There are no plans to have growth, no true mentorship, no skip-level investment. You only advance when someone else leaves or by luck of the constant incompetent org shuffles. Of course, if you've got a great manager you're in great shape. But basically it's all local, be in a great situation, you're in great shape. This all feels like maybe it's getting better... but it's way too slow and poorly executed and just a failure of the top leadership team. They don't know how to empower or raise. They're mostly working hard and well meaning, but this is literally what happens when people are stretched into roles that they are not equipped to do and rise to their level of incompetence. And it's hurting the company--because the great talent is leaving. The thing is there is no true top-leadership team, it's just a collection of some mostly great leaders that don't have empowerment, it's just the Nicolo show. Here's the deal: - Game teams and R&D: The true magic of Riot. These work well. - Publishing: led by a truly bad leader who doesn't know what he's doing; no accountability. Ridiculously over-funded to the detriment of other parts of the company that need the resources--with not much to show for it (I know, Riot can do pretty awesome marketing, but that STARTS on the game team, or succeeds despite this organization because of a few heroes) - Central Tech/Riot GO/Central Platform: Really concerning implementation of an idea that could work, but because of bad tech choices, or leadership decisions and the way they are placed is a bit of a mess. Getting better, but concerning. - HR&Finance, etc.: Both hilariously over-funded and under-funded at the same time. These teams were historically dis-empowered at Riot and so have so much org/tech debt. They struggle to pay it off with their team staff sizes and meanwhile were over-funded historically, but mismanaged, so it's a weird game here. Also, company culture wants to ignore this stuff. It sucks. - IP/Creative: IP is important, but under-funded; focus should be on games, but is instead getting pulled into other things that are distractions. Can't mandate, always has to partner. Historically was a very weak team with struggling leadership, now doing significantly better.

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      96 people found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great Company to work

      4 Jun 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High salary with lots of benefit, no over-time, great co—work

      Cons

      Not really. Overall good company

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    7. 5.0
      Current Employee, more than 3 years

      Empowering place to work

      28 Mar 2021 - Producer in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Will caveat that I work on League which I hear is one of the best places in the company: * A lot of agency when it comes to the specifics of your work. * Coworkers genuinely invested in the success and player enjoyment of games. * Not an office politics environment. * Great perks & pay.

      Cons

      * Maturity can be lacking in process and individual behavior sometimes. * Work/life balance can be pretty bad if you're not structured about it. While the company does a great job of not requiring you to be plugged in at all times, it doesn't do much to dissuade the social example of people posting work updates on Slack at 11pm.

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    8. 5.0
      Current Employee, more than 8 years

      Great company to work for!

      25 May 2021 - Revenue Strategy Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great campus, really good food, inclusive and friendly colleagues

      Cons

      Work/life balance on occasion. It may also feel like upper management is out of touch with Rioters at times

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    9. 5.0
      Current Employee, more than 1 year

      Pretty good

      17 May 2021 - Game Designer in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      everything is fine. as you would expect from a company.

      Cons

      nothing too crazy in my opinion

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    10. 5.0
      Current Employee

      great place

      17 May 2021 - Accountant in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance, great team, great boss,

      Cons

      teamwork is not always there

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